WoodSpring Suites Murfreesboro

Hotel smelled like weed. As I was greeted with an inconvenient sigh, I was told they only had 1 room left and its not what I booked to go look at it. I stay in hotels every weekend, this was by far the dirtiest establishment. There was no comforter on the bed. 2 small pillows, no towels or wash clothes in the room. When I left they immediately closed the office, locked the doors and turned the lights off. The air conditioning did not work and we saw a few small roaches. Phone in room did not work and when we went to checkout office was still closed. Would love to speak to management.

We had to move rooms because they were so many roaches in the room and this was on the first floor. They moved us to a higher floor and it was better

The clerk who signed us in was amazing

Nice property

Clean, cheap, sleep, shower and on our way.

The staff were amazing

Within 5 minutes I saw minimum 5 roaches crawling around as soon as I walked in the room. I’ve stayed at a Woodsprings Suites years ago in Houston near airport & it was a great experience! I did not stay last night (left with :20 mins of check in) I refused to bring my Gkids into that filthy room. Chairs w/worn seats. Bed linen terrible! Floor visibly dirty & greasy looking!

Friendly staff, very nice, very quiet

Greay staff

Dirty

Tanqueray was great at check-in.

Roaches running around in the kitchen! Told the front desk.. they were aware—. But, if ppl will live like this, God bless them. It’s not for me! Couldn’t wait to leave!

It was roaches in our room

First room was not ready was on the 3rd floor. Bed was not made girl at the front counter gave me blankets to carry up to my room. When I got into the room, it smelled like mildew floors were filthy not vacuumed at all appeared to be blood stains in the carpet, everything was dirty. The next day the general manager called me and told me to give them a second chance and she was going to give me an “upgraded room” it was on the 4th floor, it did have new flooring and didn’t smell of mold. The room was cleaner but had stuff splattered on the bathroom door that wasn’t cleaned off, a child’s sticker on the bathroom door frame, refrigerator door opened in the wrong direction and when it turned on, it sounded like somebody using a sander on a piece of wood, and it kept me up all night. Behind the refrigerator was a giant pile of roach bait that looked like white round discs and dead and alive cockroaches everywhere. The dresser drawers had cockroach feces in the corners. When you set the shower to a certain temperature, the knob continued to rotate to scolding hot and would not stay in place. The toilet would not flush correctly. This hotel does not mention that it is a extended stay hotel, the hallways smell of dog piss and dander. And the Internet would never let me connect.

The property is dated but acceptable. The pet friendly thing of course always ends up with poop in the parking lot and dirty floors in the rooms. Through it all, every member of the hotel staff were cheerful and friendly. The personelle at the front desk are exceptional. Hats off to the hiring going on here. I was greeted with a smile at each encounter and never met with anything but the most courteous and kind treatment.

It was alright.

My overall stay was nice. I stayed here the previous week before & didn’t have an issue. But this was totally different. I had roaches in my room. Didn’t notice until I had a box of pizza sitting out. After that they all came out. This was on the second day. Other than that the place was nice.

Extra clean

This place was absolutely horrible, if I wasn't so tired from driving 9 hours I would have left and went somewhere else but I just could not drive any longer. This place was full of roaches the carpet was horrible The bed was stained, I requested new sheets and blanket because the bed wasn't made except for the dirty sheets that was there, I had to make the bed myself. I have bite marks on me not sure if it's from bed bugs or roaches. Didn't notice the roaches until I turned off the lights, hotel.com should check the properties that they're sponsoring. The room was very filthy as far as the carpet the refrigerator had a roach inside dead. I would never recommend this place to know one I give it a negative 10

The hotel just needs work. Staff is very nice.