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Box Hotel
Hotels
8.1
/10
Very Good
346 reviews
What Guests Say About Their Stay
Bonaventura R.
8.8
/ 10
Great stay with the lady named Thram, she is really helpful
Le Thuy H.
9.1
/ 10
Lovely small room, right in the center so there are many amusement parks that the owner needs to walk to. Very good
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Nguyen l. T. N.
8.5
/ 10
Great hotel location, right walking center, dining area, neat, tidy room, reasonable price
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Pilaiporn W.
8.8
/ 10
Clean rooms, good service staff. Accommodation near tourist attractions
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Benjamin
9.4
/ 10
Suitable for price Very friendly service Will come to use the service again next time 😊
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In the Area
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16 Hang Buom Street, Hoan Kiem District, Hang Buom Ward, Hoan Kiem District, Hanoi, Vietnam, 8443
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Box Hotel
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Box Hotel Address: Map & Location
16 Hang Buom Street, Hoan Kiem District, Hang Buom Ward, Hoan Kiem District, Hanoi, Vietnam, 8443
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Discover More About Box Hotel
Location
Box Hotel is a hotel in a good neighborhood, which is located at Hang Buom Ward.
About Box Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Box Hotel.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Box Hotel exclusively for you.
Box Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Box Hotel is the right place to stay.
All facilities in Box Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
Transportation
- Airport transfer
- Area shuttle with surcharge
Food and Drinks
- Bar
- Snack bar
Things to Do
- Spa
Connectivity
- Free WiFi
General
- Lockers
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Business Facilities
- Computer station
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Box Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: VND 360000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Check-in/Check-out Time
Check-in:
13:30 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 13:30 - 00:00 - to 12:00 |
Available rooms at Box Hotel | 18 |
Number of floors in Box Hotel | 5 |
Another facilities in Box Hotel | Laundry service, Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist |
Frequently asked question in Box Hotel
What are available facilities at Box Hotel?
There are top facilites at Box Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Box Hotel?
Check-in time at Box Hotel is staring from 13:30 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Box Hotel?
Box Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Box Hotel have?
Box Hotel has 5 floors.
How many rooms are available at Box Hotel?
Box Hotel has 18 rooms in total.
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More Reviews from Other Guests in Box Hotel
Overall Ratings & Reviews Box Hotel
Traveloka (270)
Other sources (76)
8.4
Very Good
From 270 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.1
Meal
8.0
Location
8.7
Service and Facilites
8.3
Sort by
Most Recent
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With Text
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Traveler Reviews Box Hotel
Number of reviews per page
20
40
Customer reviews
WL
Wuttikrai L.
6.0
/10
Reviewed 162 week(s) ago
The private room was so bad, I didn't even have space move my body so the next day I asked to change to dorm and it was better. They should take care better of bathrooms, that the only thing that 's unacceptable.
Find this review helpful?
CT
Cao T. T. T.
9.7
/10
Reviewed 166 week(s) ago
Great service, clean, old Quarter near by, staffs are very friendly and helpful. Great choosing for my trip. Thank you.
Find this review helpful?
LT
Le Thuy H.
9.1
/10
Reviewed 255 week(s) ago
Lovely small room, right in the center so there are many amusement parks that the owner needs to walk to. Very good
See original
1 people find it helpful
MT
Minh T. L.
Backpacking
9.1
/10
Reviewed 301 week(s) ago
The hotel is clean and airy.
See original
2 people find it helpful
SC
Syazmi C. L.
8.8
/10
Reviewed 301 week(s) ago
Cozy place. My only complaint is unusable locker and the toilet need a drainage maintenance.
Find this review helpful?
Rachel P.
Backpacking
8.5
/10
Reviewed 302 week(s) ago
It's good if you came for backpack or for transit, it's in the center of city.
1 people find it helpful
LT
Le Thi T. T.
5.1
/10
Reviewed 304 week(s) ago
I booked 450k / night to find the price does not match the quality. While affordable motels are just over 500k, will not return here
See original
Find this review helpful?
Nl
Nguyen l. T. N.
Backpacking
8.5
/10
Reviewed 310 week(s) ago
Great hotel location, right walking center, dining area, neat, tidy room, reasonable price
See original
Find this review helpful?
Nk
Natkamon k.
8.5
/10
Reviewed 310 week(s) ago
Good service, attentive staff The accommodation is in the tourist area. Finding a restaurant is very easy.
See original
Find this review helpful?
TT
Thi T. A. N.
Family
5.2
/10
Reviewed 313 week(s) ago
I booked a room for 2 days, the first day I checked in, the room was booked and had to stay in another room, on Monday I could go to another room but that room couldn't catch wifi and even 3G couldn't catch it, the room The toilet is not clean and smells good. And the hotel does not have a place to park a motorbike, a motorbike has to send to another place, the parking fee is more than VND 100,000 a day.
Read More
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2 people find it helpful
Eric P.
Family
10.0
/10
Reviewed 313 week(s) ago
Staff are very enthusiastic and cute.
See original
2 people find it helpful
NI
Nur I. I. I.
Romantic
8.8
/10
Reviewed 314 week(s) ago
The bed mattress was hard, hurt my back when I woke up the next morning. Nevertheless, This hotel is strategically located! Just a distance away from the lake and must-go egg coffee shops. The name of the hotel says it all. We got twin bunk bed and the size was really small. Maybe the hotel can put more shelves in the toilet as the ones provided in the toilet weren’t something I preferred to use, so I brought mine and had no place to put them but on the floor. Overall, it was a pleasant stay and the staff was friendly and accommodating.
Read More
1 people find it helpful
DN
Doan N. T. A.
Backpacking
9.7
/10
Reviewed 319 week(s) ago
Only 2 receptionists are right, both are extremely cute and friendly, dorm with large beds: with curtain, personal reading lamp and safety box, full locker. The toilet is clean, only the water is not hot, the cold season might be a bit tight, in return, the air-con is too >> good :)
See original
2 people find it helpful
GB
Gerlisa B.
Backpacking
8.5
/10
Reviewed 319 week(s) ago
I just stayed their for a night. All the staff are friendly and approachable. They even let me leave my bag in the hotel while I was on a tour, even if my reservation is about to finish in the afternoon. They are very helpful.
Find this review helpful?
Phuong P.
Family
6.1
/10
Reviewed 332 week(s) ago
Small room, the main door is broken, the side door cannot be closed, the door and door keys cannot be used. Rooms and beds are not cleaned regularly. Room rates are cheap and in the center of the play center, moving the old town, the street is convenient to walk.
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Find this review helpful?
THANH PHUONG TRAN
9.1
/10
Reviewed 332 week(s) ago
location close to the center, clean, especially toilets have 3 to stop me very satisfied. The only minus point is that the bed on the second floor is quite high and there is no clinging to the top, hopefully the owner will handle it soon.
See original
1 people find it helpful
NGUYEN T. H. A.
Backpacking
8.4
/10
Reviewed 344 week(s) ago
Cheap price, super convenient location, no worries of hunger, a slightly smelly room, with a little squash, the toilet is not very clean. Good luck
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Find this review helpful?
Quan N. M.
Backpacking
6.3
/10
Reviewed 346 week(s) ago
Box right in the center of the old town, a few steps from Ta Hien beer street, it is very convenient, quite small room, damaged bathroom.
See original
Find this review helpful?
Tn
Thi n. h. N.
Backpacking
5.7
/10
Reviewed 347 week(s) ago
I booked 1 room for 3 people at the hotel, only 1 night for about 362,000 VND. At first, I saw that the room was ok. but when I came to check in at 14:30, the room was so horrible, not cleaned, I could not believe it ... when I complained, the staff just kept silent without any apologies or measures, I asked to change another room, then the room was full of 3 people. Doing the service without knowing the priority of the guest is sure that I will never come back nor introduce my friends.
Read More
See original
2 people find it helpful
Nguyen T. T.
Family
9.7
/10
Reviewed 347 week(s) ago
Located in the old town so very happy, there is no elevator, the room is quite small, the price is reasonable. Pretty toilet.
See original
Find this review helpful?
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Box Hotel
Traveloka (270)
Other sources (76)
8.4
Very Good
From 270 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.1
Meal
8.0
Location
8.7
Service and Facilites
8.3
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Box Hotel
Number of reviews per page
20
40
Customer reviews
WL
Wuttikrai L.
6.0
/10
Reviewed 162 week(s) ago
The private room was so bad, I didn't even have space move my body so the next day I asked to change to dorm and it was better. They should take care better of bathrooms, that the only thing that 's unacceptable.
Find this review helpful?
CT
Cao T. T. T.
9.7
/10
Reviewed 166 week(s) ago
Great service, clean, old Quarter near by, staffs are very friendly and helpful. Great choosing for my trip. Thank you.
Find this review helpful?
LT
Le Thuy H.
9.1
/10
Reviewed 255 week(s) ago
Lovely small room, right in the center so there are many amusement parks that the owner needs to walk to. Very good
See original
1 people find it helpful
MT
Minh T. L.
Backpacking
9.1
/10
Reviewed 301 week(s) ago
The hotel is clean and airy.
See original
2 people find it helpful
SC
Syazmi C. L.
8.8
/10
Reviewed 301 week(s) ago
Cozy place. My only complaint is unusable locker and the toilet need a drainage maintenance.
Find this review helpful?
Rachel P.
Backpacking
8.5
/10
Reviewed 302 week(s) ago
It's good if you came for backpack or for transit, it's in the center of city.
1 people find it helpful
LT
Le Thi T. T.
5.1
/10
Reviewed 304 week(s) ago
I booked 450k / night to find the price does not match the quality. While affordable motels are just over 500k, will not return here
See original
Find this review helpful?
Nl
Nguyen l. T. N.
Backpacking
8.5
/10
Reviewed 310 week(s) ago
Great hotel location, right walking center, dining area, neat, tidy room, reasonable price
See original
Find this review helpful?
Nk
Natkamon k.
8.5
/10
Reviewed 310 week(s) ago
Good service, attentive staff The accommodation is in the tourist area. Finding a restaurant is very easy.
See original
Find this review helpful?
TT
Thi T. A. N.
Family
5.2
/10
Reviewed 313 week(s) ago
I booked a room for 2 days, the first day I checked in, the room was booked and had to stay in another room, on Monday I could go to another room but that room couldn't catch wifi and even 3G couldn't catch it, the room The toilet is not clean and smells good. And the hotel does not have a place to park a motorbike, a motorbike has to send to another place, the parking fee is more than VND 100,000 a day.
Read More
See original
2 people find it helpful
Eric P.
Family
10.0
/10
Reviewed 313 week(s) ago
Staff are very enthusiastic and cute.
See original
2 people find it helpful
NI
Nur I. I. I.
Romantic
8.8
/10
Reviewed 314 week(s) ago
The bed mattress was hard, hurt my back when I woke up the next morning. Nevertheless, This hotel is strategically located! Just a distance away from the lake and must-go egg coffee shops. The name of the hotel says it all. We got twin bunk bed and the size was really small. Maybe the hotel can put more shelves in the toilet as the ones provided in the toilet weren’t something I preferred to use, so I brought mine and had no place to put them but on the floor. Overall, it was a pleasant stay and the staff was friendly and accommodating.
Read More
1 people find it helpful
DN
Doan N. T. A.
Backpacking
9.7
/10
Reviewed 319 week(s) ago
Only 2 receptionists are right, both are extremely cute and friendly, dorm with large beds: with curtain, personal reading lamp and safety box, full locker. The toilet is clean, only the water is not hot, the cold season might be a bit tight, in return, the air-con is too >> good :)
See original
2 people find it helpful
GB
Gerlisa B.
Backpacking
8.5
/10
Reviewed 319 week(s) ago
I just stayed their for a night. All the staff are friendly and approachable. They even let me leave my bag in the hotel while I was on a tour, even if my reservation is about to finish in the afternoon. They are very helpful.
Find this review helpful?
Phuong P.
Family
6.1
/10
Reviewed 332 week(s) ago
Small room, the main door is broken, the side door cannot be closed, the door and door keys cannot be used. Rooms and beds are not cleaned regularly. Room rates are cheap and in the center of the play center, moving the old town, the street is convenient to walk.
See original
Find this review helpful?
THANH PHUONG TRAN
9.1
/10
Reviewed 332 week(s) ago
location close to the center, clean, especially toilets have 3 to stop me very satisfied. The only minus point is that the bed on the second floor is quite high and there is no clinging to the top, hopefully the owner will handle it soon.
See original
1 people find it helpful
NGUYEN T. H. A.
Backpacking
8.4
/10
Reviewed 344 week(s) ago
Cheap price, super convenient location, no worries of hunger, a slightly smelly room, with a little squash, the toilet is not very clean. Good luck
See original
Find this review helpful?
Quan N. M.
Backpacking
6.3
/10
Reviewed 346 week(s) ago
Box right in the center of the old town, a few steps from Ta Hien beer street, it is very convenient, quite small room, damaged bathroom.
See original
Find this review helpful?
Tn
Thi n. h. N.
Backpacking
5.7
/10
Reviewed 347 week(s) ago
I booked 1 room for 3 people at the hotel, only 1 night for about 362,000 VND. At first, I saw that the room was ok. but when I came to check in at 14:30, the room was so horrible, not cleaned, I could not believe it ... when I complained, the staff just kept silent without any apologies or measures, I asked to change another room, then the room was full of 3 people. Doing the service without knowing the priority of the guest is sure that I will never come back nor introduce my friends.
Read More
See original
2 people find it helpful
Nguyen T. T.
Family
9.7
/10
Reviewed 347 week(s) ago
Located in the old town so very happy, there is no elevator, the room is quite small, the price is reasonable. Pretty toilet.
See original
Find this review helpful?
Number of reviews per page
20
40