With a stay at Khach San Thu Nga in Hanoi (Dong Anh), you'll be within a 10-minute drive of Melinh Plaza and Nhat Tan Bridge. This hotel is 11.6 mi (18.6 km) from Hoan Kiem Lake and 5.8 mi (9.4 km) from West Lake.
The morning shift receptionist claims to have worked for 7 years and is the manager of the hotel. If I asked for support, I told him to go and contact the app to solve it. The way of working is too irresponsible and the attitude to customers.