Elegant Suites Westlake

Hotels
9.0
/10
Exceptional
585 reviews

What Guests Say About Their Stay

Pham M. H.
9.1
/ 10
Comfortable. Honest staff and view of the West Lake is very beautiful!
In the Area
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10B Dang Thai Mai, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elegant Suites Westlake

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10B Dang Thai Mai, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000
Lobby Elegant Suites Westlake
Lobby 2 Elegant Suites Westlake

Discover More About Elegant Suites Westlake

Location


Staying at Elegant Suites Westlake is a good choice when you are visiting Quang An.

About Elegant Suites Westlake

Whether you are planning an event or other special occasions, Elegant Suites Westlake is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Elegant Suites Westlake.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Elegant Suites Westlake provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Elegant Suites Westlake, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Elegant Suites Westlake is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Elegant Suites Westlake exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Elegant Suites Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Elegant Suites Westlake.

All facilities in Elegant Suites Westlake

Swimming Pool Elegant Suites Westlake
Swimming Pool
Fitness Center Elegant Suites Westlake
Fitness Center
Functional Hall Elegant Suites Westlake
Functional Hall
Common Space Elegant Suites Westlake
Common Space
Lobby Elegant Suites Westlake
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Bar
  • Cafe
  • Gala dinner
  • Bar

Nearby Facilities

  • Grocery
  • Laundry
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Elegant Suites Westlake

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 10 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.
Hiện tại, do tình hình dịch covid 19 diễn biến phức tạp, nên Elegant Suites Westlake tạm thời đóng một số dịch vụ liên quan như Gym, bể bơi, sauna xông hơi và nhà hàng cho đến khi có thông báo mới.
To ensure the safety of the guests staying in Elegant Suites Westlake, please kindly advise all the valued customers to prepare the Green Card ( fully vaccinated certificate ) and Negative Covid test ( within 72 hours) before arriving.
Do qui dinh cua dia phuong ve viec phong chong dich Covid, khach san khong nhan khach tu vung dich cho den khi co thong bao moi

Additional Policy

Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn. Trẻ em từ 10 tuổi trở lên được tính là người lớn và phải thanh toán phụ phí sử dụng giường phụ.
Hiện tại, do tình hình dịch covid 19 diễn biến phức tạp, nên Elegant Suites Westlake tạm thời đóng một số dịch vụ liên quan như Gym, bể bơi, sauna xông hơi và nhà hàng cho đến khi có thông báo mới.
To ensure the safety of the guests staying in Elegant Suites Westlake, please kindly advise all the valued customers to prepare the Green Card ( fully vaccinated certificate ) and Negative Covid test ( within 72 hours) before arriving.
Do qui định của địa phương về việc phòng chống dịch covid, khách sạn tạm thời không nhận khách từ vùng dịch đến khi có thông báo mới

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elegant Suites Westlake
135
Number of floors in Elegant Suites Westlake
15
Another facilities in Elegant Suites Westlake
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Elegant Suites Westlake

What are available facilities at Elegant Suites Westlake?
There are top facilites at Elegant Suites Westlake such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elegant Suites Westlake?
The standard check-in time at Elegant Suites Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elegant Suites Westlake provide breakfast?
Yes, Elegant Suites Westlake provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Elegant Suites Westlake

Traveloka (30)
Other sources (555)
9.0
Exceptional
From 555 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

5.6

Service and Facilites

9.0

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Traveler Reviews Elegant Suites Westlake

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Massages were incredible!!!
Adrian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service and awesome breakfast buffet. Amenities were great and staff was exceptional.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent
Michael
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is my favorite and Hanoi
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed here for one night on our way home. The staff was exceptional, very helpful and made sure we had everything we needed to get to the airport early the next morning. Including coffee to go!
Raman
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a wonderful stay at Elegant Suites. The room was excellent with an incredible view of the lake. We had 2 bedrooms, 2 bathrooms and a small kitchen. Breakfast was great. Staff was amazing.
nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing! Clean and comfortable room, delicious breakfast, accommodating staff! Would absolutely return to this hotel.
David
icon- with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I appreciate the services here. Staff were very helpful.
Sheetal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We recently had the pleasure of staying at Elegant Suites Westlake for three days, and it was an absolutely wonderful experience. From the moment we arrived, check-in was a breeze, with the staff warmly welcoming us and ensuring everything was seamless. The room was impeccable—beautifully designed, spotlessly clean, and incredibly spacious. The bathroom was equally impressive, offering ample space and modern amenities. But the highlight of our stay was the magnificent bed—so plush and comfortable that it felt like sleeping on a cloud. After long days of exploring Hanoi, coming back to such a cozy and inviting space truly felt like home. The location near West Lake provided a peaceful retreat away from the city's hustle, yet it was still conveniently close to key attractions. The hospitality was top-notch, making our stay all the more memorable. We highly recommend Elegant Suites Westlake to anyone visiting Hanoi. It’s a perfect blend of luxury, comfort, and warm hospitality!
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Randall
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

To the management staff of the Elegant Suites Westlake, Our 2 night‘s stay of January 31, 2025 and February 2, 2025 was most enjoyable. It was the warm reception of the guest Relations receptionist, Mr. Thanh that really made the 4 of us feel so very welcomed that made the hotel most inviting. It was truly a five star welcoming which we were all very impressed about through his thorough communications and professionalism as he walked us through the hotel and room briefings. He was also very committed to making our stay a 5 star experience which he succeeded in doing. The hotel gym was of the best I’ve had workouts at in a hotel. We would also like to recognize Jeny Tran’s work and follow through in the arranging of our airport, transportation, and transportation to Ha Long Bay. The communications and follow through were beyond expectations.
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John
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

A great place to stay. Lots of room and quiet. Recently renovated. Very clean and cared for.
PRIYADARSI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very good property with good amenities. Unfortunately there was strange smell in the room. After informing the property manager many times, the problem was still there.
Sanjay
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and modern apartments. Everything is provided for. The pool, breakfast, front desk all excellent. We loved the spa massages. Very good therapists. Great to be away from the hustle and bustle but easy to get grab to go to old quarter. Overall a lovely stay
Zachary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I always enjoy my time at Elegant Suites Westlake. It is conveniently located. It is not too far from the old quarter and it is easy to get to the airport. It is far enough from the main roads that it is peaceful and much quieter than anywhere else l've stayed in the city. I enjoy the pool, gym and spa. They are never too busy so you can go at your convenience. The breakfast buffet is consistent every day with a few rotations that keep it fresh. There are good views across the lake or of the city, depending on which room you have. The staff has always been very helpful and attentive.
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Bal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We had a lovely stay. Excellent staff; professional and very helpful.
Stanislavs
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Really good place to stay, recommended
Manu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Lovely hotel out of the hustle and bustle with just a $4 Aud grab to old town. Massive rooms like being at home. We checked out late and sat around the pool before heading to the train station. Highly recommend
Diethelm
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Elegant indeed. Just a nice experience.
Kathlyn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
Linh
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Phòng ốc rộng rãi, sạch sẽ. Phòng có bếp nhưng không có đồ dùng học trợ nấu nướng như dầu ăn, gia vị... Không có đũa dùng mà chỉ toàn dao dĩa. Thế nên nếu ở lâu chắc khách phải chủ động mua đồ để nấu nướng vì chỉ cung cấp nồi xoang, bát đĩa. Khu vui chơi trẻ em dù trong nhà nhưng mùa đông lạnh không có máy sưởi ấm nên không chơi được. Nhân viên nhiệt tình, lễ phép là điểm cộng.
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Number of reviews per page
20
40

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Lobby 4 Elegant Suites Westlake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.