What do past guests say about Flora Centre Hotel & Spa?

Flora Centre Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Flora Centre Hotel & Spa

Name: Flora Centre Hotel & Spa
Address: 14A Luong Van Can, Hoan Kiem, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 14A Luong Van Can, Hoan Kiem, Hanoi, Vietnam
Rating: 8.6

Hotels

8.6

/10

Very Good

207 reviews

What Guests Say About Their Stay

Chiranjeev

10.0

/ 10

We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.

Chiranjeev

10.0

/ 10

If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.

Mike

10.0

/ 10

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had

In the Area

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14A Luong Van Can, Hoan Kiem, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Flora Centre Hotel & Spa is located in area / city Hang Dao Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Flora Centre Hotel & Spa Address: Map & Location

14A Luong Van Can, Hoan Kiem, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam

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Location

Flora Centre Hotel & Spa is located in area / city Hang Dao Ward.

About Flora Centre Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Flora Centre Hotel & Spa exclusively for you.

Flora Centre Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Flora Centre Hotel & Spa.

All facilities in Flora Centre Hotel & Spa

Others

Hotel Services

Laundry service
Luggage storage
Porter
24-hour Receptionist
Tours
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Things to Do

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Flora Centre Hotel & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: VND 450000 per vehicle (one-way)
Airport shuttle fee per child: VND 150000 (one-way), (from 1 to 6 years old)
Nearby parking fee: VND 200000 per night (656 ft away)
Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:

14:00 - 03:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 03:00 - to 12:00
Available rooms at Flora Centre Hotel & Spa	37
Another facilities in Flora Centre Hotel & Spa	Laundry service, Luggage storage, Porter, 24-hour Receptionist, Tours

Frequently asked question in Flora Centre Hotel & Spa

What are available facilities at Flora Centre Hotel & Spa?

There are top facilites at Flora Centre Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Flora Centre Hotel & Spa?

Check-in time at Flora Centre Hotel & Spa is staring from 14:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Flora Centre Hotel & Spa?

Flora Centre Hotel & Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Flora Centre Hotel & Spa?

Flora Centre Hotel & Spa has 37 rooms in total.

Does Flora Centre Hotel & Spa provide parking?

Yes, Flora Centre Hotel & Spa provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Flora Centre Hotel & Spa

Overall Ratings & Reviews Flora Centre Hotel & Spa

Traveloka (7)

Other sources (200)

8.6

Very Good

From 200 reviews

Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Flora Centre Hotel & Spa

Number of reviews per page

Top reviews

Chiranjeev

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Fabio

Leisure Family

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.

Corey

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel

Chiranjeev

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Jyllene

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.

Mike

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Amarjit

Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.

Kerrina

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.

David

Business and Leisure

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Good

Verified traveler

6.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.

PREM

Business

2.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here

MARK

Business

4.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

This hotel staff have little experience and poor training This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning. Requests with room service ignored. No towel set in my room upon check in. While all petty annoyances, they are, when added together, symptoms of poor leadership. The food was ok. Room clean. Shower was strong but never warmer than tepid. Internet is awefull. It drops completely very regularly and at all hours of the day and night.

JANNICE

Leisure

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Very good

JANNICE

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Very good

Hien

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Friendly hosting.

Tak

Leisure with Children

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

The staff deserved 10⭐️ they were always attentive and taking care of our needs. We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.

Emma

10.0

/10

Reviewed 80 week(s) ago

Hotels.com verified review

Great stay! Fast check in, friendly staff. One street away from the night market.

Verified traveler

Friends and Family

8.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.

David

10.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.

Caroline

Leisure Family

2.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

I read a review about ant infestation and cramped shower conditions after I already booked the hotel. When we entered, it was okay, reception was pretty, but rooms very run down. Bathtub broken and plastered up. Daughter put her suitcase in the cupboard to find dozens of ants crawling over it later. That night we found, while charging devices, ants everywhere on our bedside table. Hardly got any sleep from paranoia. The next morning, saw more ants behind kettle and on another table. Cramped rooms and inconveniently high bathtub. Extremely low shower head. I booked here for 4 nights but forfeited the 3 nights and checked out. Staff apologetic, it's not their fault but this hotel is nothing like the picture. Extremely run down and way below my humble expectations. Would absolutely not recommend.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.