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Fortuna Hotel Hanoi
Hotels
7.6
/10
Pleasant
578 reviews
What Guests Say About Their Stay
RICHARD
10.0
/ 10
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
wee yin
10.0
/ 10
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
Verified traveler
10.0
/ 10
The food was fantastic with options. You can have Vietnamese or Western Food.
In the Area
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6B Lang Ha, Thanh Cong ward, Ba Dinh District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Fortuna Hotel Hanoi
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Per room per night (excl. taxes & fees)
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What's around Fortuna Hotel Hanoi
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6B Lang Ha, Thanh Cong ward, Ba Dinh District, Hanoi, Vietnam, 100000
Discover More About Fortuna Hotel Hanoi
note: hotel was previously named Fortuna Hanoi Hotel
Location
Staying at Fortuna Hotel Hanoi is a good choice when you are visiting Thanh Cong ward.
About Fortuna Hotel Hanoi
Whether you are planning an event or other special occasions, Fortuna Hotel Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Fortuna Hotel Hanoi.
Fortuna Hotel Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Fortuna Hotel Hanoi provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Fortuna Hotel Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fortuna Hotel Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fortuna Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fortuna Hotel Hanoi.
All facilities in Fortuna Hotel Hanoi
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Continental breakfast
- Dining area
- Nightclub
- Poolside bar
- Bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Vegetarian meal
Hotel Services
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Health club
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
- Sauna
- Steam room
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Hair salon
- Shops
Sports and Recreations
- Aerobics
- Fitness center
Connectivity
- Free WiFi
- WiFi in public area (surcharge)
Transportation
- Airport transfer
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Fortuna Hotel Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Kindly be informed that due to the new local traffic policy for peak hours - 6:00 AM to 9:00 AM & 4:30 PM to 7:30 PM, no taxi are allowed to enter Lang Ha Street. In case you are going to the hotel by taxi during the above mentioned time, please ask your taxi driver to drop you at Intimex Super market at No 15-17 Ngoc Khanh Street - Hotel nearby, we have a personnel with contact number +84 169 772 3333 on standby to assist you. Kindly be informed that due to the new local traffic policy for peak hours - 6:00 AM to 9:00 AM & 4:30 PM to 7:30 PM, no taxi are allowed to enter Lang Ha Street. In case you are going to the hotel by taxi during the above mentioned time, please ask your taxi driver to drop you at Intimex Super market at No 15-17 Ngoc Khanh Street - Hotel nearby, we have a personnel with contact number +84 169 772 3333 on standby to assist you. The Fortuna Hanoi will serve customers A la carte breakfast instead of buffet from 10th Apr 220 to 30th May 2020. Thank you and we deeply apologized for any inconveniences.
Children policy as below: - Under 5 years old: no additional cost if sharing bed with the parent. - 6 to 12 years old: surcharge 50% as adult price if sharing the same bed with the parent. -above 12 years old charge as per adult price - Maximum 1 child per room Extra bed: - suitable to Premier king size bed room at the cost VND 650 000++/per room per night. - suitable to EXECUTIVE Premier king size bed room at the cost VND 1 100 000++/per room per night.
Children policy as below: - Under 5 years old: no additional cost if sharing bed with the parent. - 6 to 12 years old: surcharge 50% as adult price if sharing the same bed with the parent. -above 12 years old charge as per adult price - Maximum 1 child per room Extra bed: - suitable to Premier king size bed room at the cost VND 650 000++/per room per night. - suitable to EXECUTIVE Premier king size bed room at the cost VND 1 100 000++/per room per night.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fortuna Hotel Hanoi | 344 |
Number of floors in Fortuna Hotel Hanoi | 17 |
Another facilities in Fortuna Hotel Hanoi | A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast |
Frequently asked question in Fortuna Hotel Hanoi
What are available facilities at Fortuna Hotel Hanoi?
There are top facilites at Fortuna Hotel Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fortuna Hotel Hanoi?
The standard check-in time at Fortuna Hotel Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fortuna Hotel Hanoi provide breakfast?
Yes, Fortuna Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Fortuna Hotel Hanoi
Traveloka (24)
Other sources (578)
7.6
Pleasant
From 578 reviews
Cleanliness
7.8
Room Comfort
7.4
Location
8.0
Service and Facilites
7.8
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Traveler Reviews Fortuna Hotel Hanoi
Number of reviews per page
20
40
Top reviews
Na Ree
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very luxurious for a decent price.
Wai Hong
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good location
AUSTIN
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Overall is a good hotel to stay
Matthew
Business
6.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
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AW LAI
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Great place to stay always my first choice.
Chee Keong
Business
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Location good for me. Breakfast spread can be better
Lewis
Business
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Air con not clean, wifi not available
ELECTRIC ENER
Business
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Clean, good food, not fat from Hoan Kiem by grab
Liang
Business
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
The wall is too thin, you can hear people from the next door.
YUE
Business
4.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag.
2. Window view was messy roofs of many lower buildings and they wouldn't change it for you.
3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it.
4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered.
5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English.
6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away.
The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear!
I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
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Daniel
Leisure
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Wonderful staff
AW LAI
Leisure with Friends
8.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Overall good stay & clean room.
Manish
Business
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Overall good
CK
Business
10.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Front desk attentive to request.
RICHARD
Friends and Family
10.0
/10
Reviewed 123 week(s) ago
Hotels.com verified review
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
Read More
Sundeep
Leisure
8.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Hotel didn't offer an option for airport drop off.
wee yin
Business
10.0
/10
Reviewed 156 week(s) ago
Hotels.com verified review
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
Gorn
Business
6.0
/10
Reviewed 163 week(s) ago
Hotels.com verified review
The hotel is old and aircon is not cold
Verified traveler
Business
8.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
A repeated stay requested by traveller. Nothing more to add on.
Vlad
Business
8.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again.
Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money.
Breakfast is totally adequate and staff is friendly and eager to help.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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