Grand Cititel Hanoi Hotel

Hotels
9.4
/10
Exceptional
332 reviews

What Guests Say About Their Stay

Vincent A.
10.0
/ 10
Good service. They will reach out to you through WhatsApp and make sure that they will assist you during your stay. The hotel is located within walking distance to Hanoi Opera House, which is very close to the VinBus stop to Mega Grand World. There’s also plenty of food and coffee places around the area.
Thy H.
9.7
/ 10
The hotel is clean, nice, the breakfast is delicious, the staff are enthusiastic. Will come back and stick with when coming to Hanoi.
See original
Nadimul
10.0
/ 10
In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.
Alexandra
10.0
/ 10
Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!
Stephen
10.0
/ 10
Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.
In the Area
See Map
13B Tong Dan, Trang Tien Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Cititel Hanoi Hotel & Spa Grand Cititel Hanoi Hotel is located in area / city Trang Tien Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Grand Cititel Hanoi Hotel Address: Map & Location

13B Tong Dan, Trang Tien Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby Grand Cititel Hanoi Hotel
Lobby 2 Grand Cititel Hanoi Hotel

Discover More About Grand Cititel Hanoi Hotel

note: hotel was previously named Grand Cititel Hanoi Hotel & Spa

Location


Grand Cititel Hanoi Hotel is located in area / city Trang Tien Ward.

About Grand Cititel Hanoi Hotel

For you, travelers who wish to travel comfortably on a budget, Grand Cititel Hanoi Hotel is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Cititel Hanoi Hotel.

From business event to corporate gathering, Grand Cititel Hanoi Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Cititel Hanoi Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Cititel Hanoi Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Cititel Hanoi Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Cititel Hanoi Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Cititel Hanoi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Cititel Hanoi Hotel.

All facilities in Grand Cititel Hanoi Hotel

Lobby Grand Cititel Hanoi Hotel
Lobby
Accommodation Services Grand Cititel Hanoi Hotel
Accommodation Services
Exterior Grand Cititel Hanoi Hotel
Exterior
Others Grand Cititel Hanoi Hotel
Others
Restaurant Grand Cititel Hanoi Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental

General

  • AC
  • Family room

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Continental breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Cititel Hanoi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Cititel Hanoi Hotel
98
Number of floors in Grand Cititel Hanoi Hotel
10
Another facilities in Grand Cititel Hanoi Hotel
24-hour room service, Room service, Safety deposit box, WiFi in public area, Desk

Frequently asked question in Grand Cititel Hanoi Hotel

What are available facilities at Grand Cititel Hanoi Hotel?
There are top facilites at Grand Cititel Hanoi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Cititel Hanoi Hotel?
Check-in time at Grand Cititel Hanoi Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Cititel Hanoi Hotel provide breakfast?
Yes, Grand Cititel Hanoi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Cititel Hanoi Hotel?
Grand Cititel Hanoi Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Cititel Hanoi Hotel have?
Grand Cititel Hanoi Hotel has 10 floors.
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More Reviews from Other Guests in Grand Cititel Hanoi Hotel

9.6
Exceptional
From 284 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
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Traveler Reviews Grand Cititel Hanoi Hotel

Number of reviews per page
20
40
Top reviews
Nadimul
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.
Henry
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Alexandra
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!
Read More
Chandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place to stay Mr Thomas was excellent
Tanner
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was nice and quaint with an amazing breakfast and great staff!
Stephen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, friendly staff & comfortable rooms.
Heather
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.
Read More
Eric Kiam Cheng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.
MARIJATI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location. Satisfiying breakfast. But inflexible checkin and checkout time.
MARIJATI
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It provides good breakfast. It is strict with checkin time.
Brett George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent value for the $$$. We have to travel back through Hanoi on our way to Danang and will stay here again. The hotel is in a banking and corporate area, so there are police everywhere. A ten minute walk to the Hipster/yuppie area.
LUIS
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Not easy to locate but safe and worth the price.
Pierre
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.
isha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Pictures online are not reflective of current property
Hung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice staff, good service
Kim
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Became violently ill from breakfast. The “rooftop pool” is the size of a jacuzzi. The gym was also pretty bad. The hotel was down an alleyway. Just overall not what was pictured. Cannot recommend.
Ian Hargrave
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent location, superb service in all aspects, from Alex and his team at reception, buffet breakfast and service there through to daily room cleaning service. Within walking distance to almost all major attractions around the lake
Ian Hargrave
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Alex and his team at reception went out of their way to ensure that we were well looked after. Buffet breakfast and service was superb. Walking distance to the opera house, lake and old quarter. Many restaurants nearby.
Uy Thi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent service and very helpful. Specifically, Tín was very good. Food was top notch. Amenities not that great. The pool was not usable. Fitness center not that good.
Number of reviews per page
20
40

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Lobby 4 Grand Cititel Hanoi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 284 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Cititel Hanoi Hotel

Number of reviews per page
20
40
Top reviews
Nadimul
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.
Henry
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location
Alexandra
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!
Read More
Chandra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place to stay Mr Thomas was excellent
Tanner
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was nice and quaint with an amazing breakfast and great staff!
Stephen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, friendly staff & comfortable rooms.
Heather
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.
Read More
Eric Kiam Cheng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.
MARIJATI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location. Satisfiying breakfast. But inflexible checkin and checkout time.
MARIJATI
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It provides good breakfast. It is strict with checkin time.
Brett George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent value for the $$$. We have to travel back through Hanoi on our way to Danang and will stay here again. The hotel is in a banking and corporate area, so there are police everywhere. A ten minute walk to the Hipster/yuppie area.
LUIS
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Not easy to locate but safe and worth the price.
Pierre
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.
isha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Pictures online are not reflective of current property
Hung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice staff, good service
Kim
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Became violently ill from breakfast. The “rooftop pool” is the size of a jacuzzi. The gym was also pretty bad. The hotel was down an alleyway. Just overall not what was pictured. Cannot recommend.
Ian Hargrave
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent location, superb service in all aspects, from Alex and his team at reception, buffet breakfast and service there through to daily room cleaning service. Within walking distance to almost all major attractions around the lake
Ian Hargrave
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Alex and his team at reception went out of their way to ensure that we were well looked after. Buffet breakfast and service was superb. Walking distance to the opera house, lake and old quarter. Many restaurants nearby.
Uy Thi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent service and very helpful. Specifically, Tín was very good. Food was top notch. Amenities not that great. The pool was not usable. Fitness center not that good.
Number of reviews per page
20
40