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GRAND HÔTEL du LAC Hanoi
Hotels
9.6
/10
Exceptional
330 reviews
What Guests Say About Their Stay
Choon Hou
10.0
/ 10
friendly staff and good service
Thomas (the hotel) manager, remembers all the guest name and very attentive to all request.
Thanks
Louis
10.0
/ 10
Luxurious hotel @ Hanoi Old Quarter. Staff very customer service oriented and very attentive your needs. Everyone was so helpful; Camellia was very nice. Purchase the breakfast with the room, so many delicious options including your morning express and Pho.
Saisha
10.0
/ 10
We had an amazing stay at Grand hotel du lac! Every member of the staff was so kind and happy to help us maximize our time in Hanoi. The breakfast was delicious and the location was perfect to be able to explore the city!
In the Area
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18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in GRAND HÔTEL du LAC Hanoi
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Per room per night (excl. taxes & fees)
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GRAND HÔTEL du LAC Hanoi Address: Map & Location
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Discover More About GRAND HÔTEL du LAC Hanoi
note: hotel was previously named GRAND HOTEL du LAC Hanoi
Location
Staying at GRAND HÔTEL du LAC Hanoi is a good choice when you are visiting Hang Trong Ward.
About GRAND HÔTEL du LAC Hanoi
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, GRAND HÔTEL du LAC Hanoi provides a pleasant accommodation for your stay.
From business event to corporate gathering, GRAND HÔTEL du LAC Hanoi provides complete services and facilities that you and your colleagues need.
GRAND HÔTEL du LAC Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from GRAND HÔTEL du LAC Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
GRAND HÔTEL du LAC Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at GRAND HÔTEL du LAC Hanoi.
All facilities in GRAND HÔTEL du LAC Hanoi
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Hotel Services
- Front desk
- Concierge
- Laundry service
- Tours
- 24-hour Receptionist
- Luggage storage
- Porter
- Wedding service
- Express check-in
- Express check-out
- Welcoming drinks
- Early Check-in
- Late Check-out
- Money changer
- Doorman
- Medical service
General
- Family room
- Smoking area
- AC
- Non-smoking room
- Terrace
- Fireplace in lobby
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Smoke-free
- Heater
- Rooftop terrace
- Recreation room
Food and Drinks
- Bar
- Snack bar
- Breakfast
- Restaurant with AC
- Cafe
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- A la carte breakfast
- Dining area
Public Facilities
- Safety deposit box
- WiFi in public area
- Coffee shop
- Restaurant
- Coffee/tea in lobby
- Elevator
- Breakfast restaurant
- Lunch restaurant
- Dinner restaurant
- Late check-out
- Early check-in
In-room Facilities
- Bathtub
- Desk
- Refrigerator
- Hairdryer
- In-room safe
- TV
- Shower
- Minibar
Nearby Facilities
- Gift shop
- Shops
- ATM/Banking
- Hair salon
- Grocery
- Supermarket
- Laundry
- Beauty salon
Things to Do
- Massage
- Fitness center
- Steam room
- Spa
- Sauna
- TV lounge
- Karaoke
Business Facilities
- Business center
- Meeting facilities
- Conference room
- Photocopier
- PRINTER
Sports and Recreations
- Golf desk
- Fitness center
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in GRAND HÔTEL du LAC Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at GRAND HÔTEL du LAC Hanoi | 80 |
Number of floors in GRAND HÔTEL du LAC Hanoi | 10 |
Another facilities in GRAND HÔTEL du LAC Hanoi | Front desk, Concierge, Laundry service, Tours, 24-hour Receptionist |
Frequently asked question in GRAND HÔTEL du LAC Hanoi
What are available facilities at GRAND HÔTEL du LAC Hanoi?
There are top facilites at GRAND HÔTEL du LAC Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at GRAND HÔTEL du LAC Hanoi?
Check-in time at GRAND HÔTEL du LAC Hanoi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does GRAND HÔTEL du LAC Hanoi provide breakfast?
Yes, GRAND HÔTEL du LAC Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of GRAND HÔTEL du LAC Hanoi?
GRAND HÔTEL du LAC Hanoi is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does GRAND HÔTEL du LAC Hanoi have?
GRAND HÔTEL du LAC Hanoi has 10 floors.
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More Reviews from Other Guests in GRAND HÔTEL du LAC Hanoi
Traveloka (4)
Other sources (326)
9.6
Exceptional
From 326 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.8
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Traveler Reviews GRAND HÔTEL du LAC Hanoi
Number of reviews per page
20
40
Top reviews
Choon Hou
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
friendly staff and good service
Thomas (the hotel) manager, remembers all the guest name and very attentive to all request.
Thanks
Louis
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Luxurious hotel @ Hanoi Old Quarter. Staff very customer service oriented and very attentive your needs. Everyone was so helpful; Camellia was very nice. Purchase the breakfast with the room, so many delicious options including your morning express and Pho.
Saisha
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had an amazing stay at Grand hotel du lac! Every member of the staff was so kind and happy to help us maximize our time in Hanoi. The breakfast was delicious and the location was perfect to be able to explore the city!
Verified traveler
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Fantastic service provided by hotel staff, Thomas.
Everything about the hotel was great except for the small rooms, not suitable for ladies with the large luggage as there is not space in the room. Missing a working desk for the upgraded room for business purpose.
daniel
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My time at this hotel was thoroughly enjoyable. The staff were all so friendly and accommodating. Highly recommended!
Xuan Minh
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very good location for old quarter in Hanoi. The room was nice and clean. Staff are super friendly and helpful, always smiley!
Harvinder
Business with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Courteous staff and very helpful
Ho
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location to your old quarter of Hanoi. Hotel staffs are friendly. Thanks to Thomas, front desk manager for the warm welcome and given us a brief on hotel facilities.
Room is slightly small and sound proofing need improvement. Other than that, breakfast was great and ideal location if plan to spend time around old quarter of Hanoi.
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Umesh
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I had a lovely short 1-night stay at the Grand Hotel du Lac in Hanoi. The staff was incredibly friendly and welcoming, which made the experience even more enjoyable. The service was excellent throughout — from check-in to check-out. The room was very clean and well-maintained, offering a comfortable and relaxing atmosphere. Breakfast was delicious with a good variety of options. The hotel’s location is also a big plus — conveniently situated and easy to access key spots in the city. Highly recommended for a relaxing and hassle-free stay in Hanoi!
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Erol
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The check-in, breakfast, location, staff, all were great.
The general manager and his assistant were always around and helping us about Hanoi.
Room was clean and bed was very comfortable.
Breakfast with western and Vietnamese choices was great.
Rooftop bar for a drink or two had wonderful view.
Location was central. Walking distance to lake Kiem. Loads of places to have dinner and Hanoi beer.
It was a great hotel to stay in Hanoi and feel at home. It was the staff who made it so wonderful.
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Peter
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Best experience possible, great people, great room. Will stay again if in Hanoi!
Sonia
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Hotel staff, especially the managers, are exceptional. The managers are attentive and very helpful with all our needs. Breakfast was good with adequate variety to choose from. Their service is above and beyond. We will feel like VIP.
Ashley
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I was really unhappy with this hotel and had left a review stating as such originally because a staff member grabbed me when I refused to fill out their comment card as I was rushing to the airport in addition to a poorly maintained internal room. The hotel offered me a small refund (equivalent to 10 percent) in response which I appreciate. But honestly I regret taking the refund because the manager was very aggressive and constantly messaged me to take down my review, I had to block their number. I would continue to discourage anyone from staying here.
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Eddy
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No complaint. We had a great stay. The staff are super friendly and helpful!
Rodolfo
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel is in the center of Hanoi a beautiful boutique hotel The manage assistant manager front desk restaurant staff porters Sps staff are all efficient friendly hospitable professionals I highly recommend this hotel to everyone my friends and family Special mention to the manager who gave a a free coupon for the sps Thank you our gratitude
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Daniel
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I must say, I travel quite a bit and the Grand Hotel du Lac in Hanoi was spectacular. Gorgeous lobby, rooms and eating area. Yet what is even more amazing about this Hotel is the staff. Everyone speaks perfect English and is extremely courteous and helpful. Lily and Jack were especially instrumental in helping me navigate around the city. They added me to a WhatsApp chat and were extremely accommodating, responsive and easy to get a hold of, calling me cabs several times. They negotiated with the can driver on my behalf and when I didnt have time to go back to the hotel day of my return they arranged to have my luggage sent to the airport and coordinated so it showed up exactly when I arrived. If you’re looking for a place to stay in Hanoi, look no further. Love this place and all the staff!
Read More
Alisha
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent service, reasonable price. The buffet breakfast with view to the church is 100/10.
Nancy
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is very kind and the location is great. Spacious room and comfortable bed.
Rachel
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A lovely hotel in a great location. Staff were amazing and we felt very looked after. Omelettes at breakfast were our highlight.
Jose
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent and very clean. Great staff and service. Great location. I would stay again.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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