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Hanoi Golden Charm Hotel
Hotels
8.1
/10
Pleasant
197 reviews
What Guests Say About Their Stay
NGUYEN T. T.
10.0
/ 10
The hotel is clean, near the center, the owner is very enthusiastic If I have the opportunity to travel, I will visit again 😍
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Huy L.
9.1
/ 10
The hotel is located very near Hoan Kiem Lake. Friendly staff and clean and tidy room. I will definitely come back if I have a chance
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Le Trong L.
9.7
/ 10
The hotel is near Hoan Kiem lake, so it is very convenient to travel, cheap, enthusiastic and polite staff.
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Laura
10.0
/ 10
The staff eas very warm and helpful in fact we plan to stay there again on ou way back thru
Breakfast was alwsys great as well
Suzanne
10.0
/ 10
The hotel, restaurant and location were great.
The staff was very helpful also. I will stay again on my next trip to Ha Noi.
In the Area
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24 Hang Quat, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hanoi Golden Charm Hotel
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Hanoi Golden Charm Hotel Address: Map & Location
24 Hang Quat, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Location
Hanoi Golden Charm Hotel is located in area / city Hang Dao Ward.
About Hanoi Golden Charm Hotel
Hanoi Golden Charm Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hanoi Golden Charm Hotel is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hanoi Golden Charm Hotel provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at Hanoi Golden Charm Hotel, a wonderful accommodation for your family holiday.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hanoi Golden Charm Hotel is suitable for you who value privacy during your stay.
Hanoi Golden Charm Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hanoi Golden Charm Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hanoi Golden Charm Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hanoi Golden Charm Hotel
Lobby
Exterior
Bedroom
In-room Bathroom
Restaurant
Public Facilities
- Room service
- Safety deposit box
- WiFi in public area
- Restaurant
- Coffee/tea in lobby
- Breakfast restaurant
- Early check-in
In-room Facilities
- Desk
- TV
- Shower
- Minibar
- Cable TV
Hotel Services
- Concierge
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
Transportation
- Airport transfer
- Bicycle rental
- Car rental
Food and Drinks
- Restaurant with AC
- Cafe
General
- Family room
- AC
Things to Do
- Massage
Connectivity
- Internet point
Nearby Facilities
- Laundry
Accommodation Policy & General Information in Hanoi Golden Charm Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hanoi Golden Charm Hotel | 14 |
Number of floors in Hanoi Golden Charm Hotel | 6 |
Another facilities in Hanoi Golden Charm Hotel | Room service, Safety deposit box, WiFi in public area, Coffee/tea in lobby, Breakfast restaurant |
Frequently asked question in Hanoi Golden Charm Hotel
What are available facilities at Hanoi Golden Charm Hotel?
There are top facilites at Hanoi Golden Charm Hotel such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hanoi Golden Charm Hotel?
Check-in time at Hanoi Golden Charm Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hanoi Golden Charm Hotel provide breakfast?
Yes, Hanoi Golden Charm Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hanoi Golden Charm Hotel?
Hanoi Golden Charm Hotel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hanoi Golden Charm Hotel have?
Hanoi Golden Charm Hotel has 6 floors.
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More Reviews from Other Guests in Hanoi Golden Charm Hotel
Overall Ratings & Reviews Hanoi Golden Charm Hotel
Traveloka (109)
Other sources (88)
7.7
Pleasant
From 109 reviews
Provided by travelers on
Cleanliness
7.2
Room Comfort
7.2
Meal
7.4
Location
8.4
Service and Facilites
7.5
People often mention about Hanoi Golden Charm Hotel
All
Distance to City Center (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Most Recent
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Traveler Reviews Hanoi Golden Charm Hotel
Number of reviews per page
20
40
Customer reviews
C***n
Transit
8.5
/10
Reviewed 52 week(s) ago
Hotel on budget only for transit
Find this review helpful?
LT
L Thanh T.
5.0
/10
Reviewed 54 week(s) ago
Booked a room but couldn't check in, hotel said the contract was canceled but tvlk still sold the room, waited for more than half an hour without solving the problem
See original
1 people find it helpful
A***h
7.3
/10
Reviewed 55 week(s) ago
The room we stayed in was an old row of rooms at the back and had to walk up to the 3rd floor (R303), the room was dark, some had light bulbs and some didn't, the fan was no longer covering the walkway, the walls were peeling, the toilet was terribly old. There wasn't even a bottle of water. The blanket was itchy.
Not worth the money I paid for the room!
Read More
See original
Find this review helpful?
N***n
5.3
/10
Reviewed 66 week(s) ago
Booked a hotel in the old town but couldn't stand it, the hotel was extremely dirty and unhygienic, the air conditioning was not working properly, really disappointed
See original
Find this review helpful?
N***N
Transit
6.2
/10
Reviewed 66 week(s) ago
Not hygiene. I am waiting front desk for 15 min. Customer service is poor.
1 people find it helpful
L***e
5.6
/10
Reviewed 72 week(s) ago
Super old hotel, one thing in the photo, another in reality. Room air conditioning is not available. The balcony room was better, but the room inside was like a matchbox. Elevator is inconvenient. Darkroom. Toilet has broken water pipes. Entering the room, you smell a musty smell
See original
Find this review helpful?
ST
Simon T.
Leisure
5.4
/10
Reviewed 79 week(s) ago
The staff not friendly love to sleep on the back sofa area. Weakness:-the hotel carpet really dirty.-the rooms also dirty, smell bad.-furniture very old.-Ac remote broken.-TV signal broken.-door handle broken.-low wifi signal.-the rooms totally different with the photos they posted in traveloka (no window room too)-some broken lamp.-with not cheap price they also not give us mineral bottle water like the other hotel we stay. Plus point:-area near to the night market
Read More
+3
1 people find it helpful
NT
Ngọc T. N.
5.0
/10
Reviewed 82 week(s) ago
Super bad service, moldy room, unusable old and unrenovated bathroom, shower had to be tied with rubber bands, very old bed sheets, after just 5 minutes of lying down I had a rash all over my body...,, and many more super bad things, I had to leave at night because I couldn't sleep. I advise everyone not to stay here if you don't want to lose money.
Read More
See original
1 people find it helpful
P***g
5.3
/10
Reviewed 84 week(s) ago
Khách sạn khá cũ kỹ và không chăm chút, mọi thứ trong phòng nhìn cũ không sạch đẹp như hình
1 people find it helpful
R
Riestiana
5.5
/10
Reviewed 91 week(s) ago
Kamar kotor, pintu balkon tidak bisa dikunci, lantai bawah wastafel kamar mandi kotor, lampu tiap lantai suka hidup mati sendiri. Handuk lapuk.
1 people find it helpful
Leilani
5.5
/10
Reviewed 97 week(s) ago
Totally different with the hotel pictures here! Old hotel we got room 503, old room, dirty carpet, used tissue and condoms beside broken wardrobe, smelly corridor! Without lighting in the corridor! Luckily we just put our luggage and traveled to Sa Pa! Totally not recommended!
Find this review helpful?
IN
I Nengah S.
9.7
/10
Reviewed 99 week(s) ago
Resepsionis sangat ramah dan helpful. Kamar bersih dan luas.
Find this review helpful?
R
Regan
6.1
/10
Reviewed 102 week(s) ago
Lift didn't work well, only to 5th floor. Room spacious, near old quarter area.
Find this review helpful?
TT
To The A.
5.1
/10
Reviewed 103 week(s) ago
- Can't imagine that the old town has a hotel: The standard is not as good as a boarding house. Nightmare
See original
3 people find it helpful
Ani Lie
6.2
/10
Reviewed 106 week(s) ago
The room is not clean, the cupboard is broken, the toilet looks just basic. Dark dark room.
See original
Find this review helpful?
NT
NGUYEN T. T. T.
6.0
/10
Reviewed 108 week(s) ago
Booked a deluxe double room for 800k/night but the receptionist gave me a room with 3 beds next to each other, the sheets and blankets were sloppy and discolored so I couldn't sleep so I had to change to a nearby hotel. When I asked to change rooms, the receptionist said there was only 1 room left and no refunds were given, and told me to contact the refund app. But I have emailed both the customer service and support departments but have not received any response up to this point. Too bad
Read More
See original
1 people find it helpful
NT
Nguyen T. H. T.
6.3
/10
Reviewed 109 week(s) ago
As for the service, it's ok, but in terms of amenities, I don't like it very much because it's so bad, especially the showerheads are so messy, the room is a bit smelly, if only there was a ventilated window to the outside.
See original
Find this review helpful?
TN
Tran N. U. P.
6.0
/10
Reviewed 113 week(s) ago
The hotel has a bad smell, the room is not clean, the boss is very unpleasant, even though he made a reservation in advance, when he checked in, the boss was busy sleeping and did not receive guests.
See original
Find this review helpful?
NÁ
Nguyễn Á. N.
5.8
/10
Reviewed 116 week(s) ago
Mình đã book phòng tại Hanoi Golden Charm và đã thanh toán xong hết nhưng khi đến thì chủ khách sạn kêu là chừa phòng cho mình bên kia và dẫn mình tới ở một khách sạn khác gần đó, phòng mình được ở thì cũ hơn nhiều so với phòng mình đã đặt nên trải nghiệm không tốt lắm. Mọi người cân nhắc trước khi đến nhé
Find this review helpful?
kn
khoirun n. a.
9.7
/10
Reviewed 118 week(s) ago
Nice place, my aircon not too cold, but its okay because I also have fan. About 800 m walking from the bus stop from airport. Near the lake, dominos pizza.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hanoi Golden Charm Hotel
Traveloka (109)
Other sources (88)
7.7
Pleasant
From 109 reviews
Provided by travelers on
Cleanliness
7.2
Room Comfort
7.2
Meal
7.4
Location
8.4
Service and Facilites
7.5
People often mention about Hanoi Golden Charm Hotel
All
Distance to City Center (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hanoi Golden Charm Hotel
Number of reviews per page
20
40
Customer reviews
C***n
Transit
8.5
/10
Reviewed 52 week(s) ago
Hotel on budget only for transit
Find this review helpful?
LT
L Thanh T.
5.0
/10
Reviewed 54 week(s) ago
Booked a room but couldn't check in, hotel said the contract was canceled but tvlk still sold the room, waited for more than half an hour without solving the problem
See original
1 people find it helpful
A***h
7.3
/10
Reviewed 55 week(s) ago
The room we stayed in was an old row of rooms at the back and had to walk up to the 3rd floor (R303), the room was dark, some had light bulbs and some didn't, the fan was no longer covering the walkway, the walls were peeling, the toilet was terribly old. There wasn't even a bottle of water. The blanket was itchy.
Not worth the money I paid for the room!
Read More
See original
Find this review helpful?
N***n
5.3
/10
Reviewed 66 week(s) ago
Booked a hotel in the old town but couldn't stand it, the hotel was extremely dirty and unhygienic, the air conditioning was not working properly, really disappointed
See original
Find this review helpful?
N***N
Transit
6.2
/10
Reviewed 66 week(s) ago
Not hygiene. I am waiting front desk for 15 min. Customer service is poor.
1 people find it helpful
L***e
5.6
/10
Reviewed 72 week(s) ago
Super old hotel, one thing in the photo, another in reality. Room air conditioning is not available. The balcony room was better, but the room inside was like a matchbox. Elevator is inconvenient. Darkroom. Toilet has broken water pipes. Entering the room, you smell a musty smell
See original
Find this review helpful?
ST
Simon T.
Leisure
5.4
/10
Reviewed 79 week(s) ago
The staff not friendly love to sleep on the back sofa area. Weakness:-the hotel carpet really dirty.-the rooms also dirty, smell bad.-furniture very old.-Ac remote broken.-TV signal broken.-door handle broken.-low wifi signal.-the rooms totally different with the photos they posted in traveloka (no window room too)-some broken lamp.-with not cheap price they also not give us mineral bottle water like the other hotel we stay. Plus point:-area near to the night market
Read More
+3
1 people find it helpful
NT
Ngọc T. N.
5.0
/10
Reviewed 82 week(s) ago
Super bad service, moldy room, unusable old and unrenovated bathroom, shower had to be tied with rubber bands, very old bed sheets, after just 5 minutes of lying down I had a rash all over my body...,, and many more super bad things, I had to leave at night because I couldn't sleep. I advise everyone not to stay here if you don't want to lose money.
Read More
See original
1 people find it helpful
P***g
5.3
/10
Reviewed 84 week(s) ago
Khách sạn khá cũ kỹ và không chăm chút, mọi thứ trong phòng nhìn cũ không sạch đẹp như hình
1 people find it helpful
R
Riestiana
5.5
/10
Reviewed 91 week(s) ago
Kamar kotor, pintu balkon tidak bisa dikunci, lantai bawah wastafel kamar mandi kotor, lampu tiap lantai suka hidup mati sendiri. Handuk lapuk.
1 people find it helpful
Leilani
5.5
/10
Reviewed 97 week(s) ago
Totally different with the hotel pictures here! Old hotel we got room 503, old room, dirty carpet, used tissue and condoms beside broken wardrobe, smelly corridor! Without lighting in the corridor! Luckily we just put our luggage and traveled to Sa Pa! Totally not recommended!
Find this review helpful?
IN
I Nengah S.
9.7
/10
Reviewed 99 week(s) ago
Resepsionis sangat ramah dan helpful. Kamar bersih dan luas.
Find this review helpful?
R
Regan
6.1
/10
Reviewed 102 week(s) ago
Lift didn't work well, only to 5th floor. Room spacious, near old quarter area.
Find this review helpful?
TT
To The A.
5.1
/10
Reviewed 103 week(s) ago
- Can't imagine that the old town has a hotel: The standard is not as good as a boarding house. Nightmare
See original
3 people find it helpful
Ani Lie
6.2
/10
Reviewed 106 week(s) ago
The room is not clean, the cupboard is broken, the toilet looks just basic. Dark dark room.
See original
Find this review helpful?
NT
NGUYEN T. T. T.
6.0
/10
Reviewed 108 week(s) ago
Booked a deluxe double room for 800k/night but the receptionist gave me a room with 3 beds next to each other, the sheets and blankets were sloppy and discolored so I couldn't sleep so I had to change to a nearby hotel. When I asked to change rooms, the receptionist said there was only 1 room left and no refunds were given, and told me to contact the refund app. But I have emailed both the customer service and support departments but have not received any response up to this point. Too bad
Read More
See original
1 people find it helpful
NT
Nguyen T. H. T.
6.3
/10
Reviewed 109 week(s) ago
As for the service, it's ok, but in terms of amenities, I don't like it very much because it's so bad, especially the showerheads are so messy, the room is a bit smelly, if only there was a ventilated window to the outside.
See original
Find this review helpful?
TN
Tran N. U. P.
6.0
/10
Reviewed 113 week(s) ago
The hotel has a bad smell, the room is not clean, the boss is very unpleasant, even though he made a reservation in advance, when he checked in, the boss was busy sleeping and did not receive guests.
See original
Find this review helpful?
NÁ
Nguyễn Á. N.
5.8
/10
Reviewed 116 week(s) ago
Mình đã book phòng tại Hanoi Golden Charm và đã thanh toán xong hết nhưng khi đến thì chủ khách sạn kêu là chừa phòng cho mình bên kia và dẫn mình tới ở một khách sạn khác gần đó, phòng mình được ở thì cũ hơn nhiều so với phòng mình đã đặt nên trải nghiệm không tốt lắm. Mọi người cân nhắc trước khi đến nhé
Find this review helpful?
kn
khoirun n. a.
9.7
/10
Reviewed 118 week(s) ago
Nice place, my aircon not too cold, but its okay because I also have fan. About 800 m walking from the bus stop from airport. Near the lake, dominos pizza.
1 people find it helpful
Number of reviews per page
20
40