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Hanoi La Castela Hotel
Hotels
9.4
/10
Exceptional
201 reviews
What Guests Say About Their Stay
Nguyen D. H.
9.7
/ 10
The hotel has good room quality for the price. Near the center of the walking street (about 5-10 minutes walk) so the dining options are also richer. Clean room has 7 floors but the elevator only goes to the 6th floor. R take the stairs up (who has a lot of luggage should choose accordingly). With the advantage of not being located in the walking distance, you can still grab grabs on weekends without restriction on pick up points. In general everything is ok. Drinking water is boiled water and cooled down, so it is also afraid to drink.
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huynh t. a. V.
9.4
/ 10
Hotel right in the old town, very close to tourist attractions, Clean room, good value for money The owner is very friendly and pleasant Will come back if I come to Hanoi
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Nguyen T. P. L.
9.7
/ 10
The hotel is clean, convenient, and very cutely decorated. The location in the old town is very convenient. Very pleased! :)
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In the Area
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29 Hang Manh, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hanoi La Castela Hotel
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Hanoi La Castela Hotel Address: Map & Location
29 Hang Manh, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Location
Hanoi La Castela Hotel is a hotel in a good neighborhood, which is located at Hàng Gai.
About Hanoi La Castela Hotel
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hanoi La Castela Hotel.
Hanoi La Castela Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Hanoi La Castela Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hanoi La Castela Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hanoi La Castela Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hanoi La Castela Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hanoi La Castela Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hanoi La Castela Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hanoi La Castela Hotel is the right place to stay.
All facilities in Hanoi La Castela Hotel
Lobby
Exterior
Bedroom
In-room Bathroom
Restaurant
Hotel Services
- Welcoming drinks
- Concierge
- Money changer
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
- Porter
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Clothes dryer
- Family room
- Non-smoking room
- Smoke-free
Public Facilities
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Airport transfer
- Bicycle rental
- Car rental
- Parking with surcharge
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Nearby Facilities
- Grocery
- Shops
Connectivity
- Free WiFi
Business Facilities
- PRINTER
Accommodation Policy & General Information in Hanoi La Castela Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Children Policy: 6 years old and above will be considered as adult. Trẻ em từ 6 tuổi trở lên sẽ tính thành người lớn
Children Policy: 6 years old and above will be considered as adult. Trẻ em từ 6 tuổi trở lên sẽ tính thành người lớn
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Children Policy: 6 years old and above will be considered as adult. Trẻ em từ 6 tuổi trở lên sẽ tính thành người lớn
Children Policy: 6 years old and above will be considered as adult. Trẻ em từ 6 tuổi trở lên sẽ tính thành người lớn
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hanoi La Castela Hotel | 20 |
Number of floors in Hanoi La Castela Hotel | 7 |
Another facilities in Hanoi La Castela Hotel | Welcoming drinks, Concierge, Money changer, Express check-in, Express check-out |
Frequently asked question in Hanoi La Castela Hotel
What are available facilities at Hanoi La Castela Hotel?
There are top facilites at Hanoi La Castela Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hanoi La Castela Hotel?
Check-in time at Hanoi La Castela Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hanoi La Castela Hotel?
Hanoi La Castela Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hanoi La Castela Hotel have?
Hanoi La Castela Hotel has 7 floors.
How many rooms are available at Hanoi La Castela Hotel?
Hanoi La Castela Hotel has 20 rooms in total.
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More Reviews from Other Guests in Hanoi La Castela Hotel
Traveloka (66)
Other sources (135)
9.4
Exceptional
From 135 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews Hanoi La Castela Hotel
Number of reviews per page
20
40
Top reviews
HANAH
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good location in the Old Quarter
Catherine
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Lovely place in the heart of the Old Quarter. 2 small waters supplied every day. Fridge,kettle and coffee. Front desk booked my transportation to my next stop. Great staff. They also do laundry
Elizabeth
Leisure
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English.
The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange.
Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs.
Good value hotel with lovely staff.
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Sebastian
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
CHAD
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great spot service and staff. No complaints
CHAD
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Jocelyn
Friends and Family
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Kevin
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Clean rooms, friendly staff and walking distance to tourist destinations
Jennifer
Leisure
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Our room had no window but that made it very nice and quiet for sleeping!!
It’s a great location and cozy
Also Pii at the front desk was so kind and helpful :)
Hu
Leisure
6.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Jacinta
Leisure
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Great location, lovely staff and all in all great stay will definitely be back :)
Elisa
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
michael
10.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Michael
Leisure with Partner
10.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around,
I would come back!
Aik Tiong
Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Laura
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Dean
Leisure
2.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing.
Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably.
Checked into another (cheaper) hotel for the next night which was 10 times better !
Probably the worst hotel experience in 30 years of travel.
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Verified traveler
Leisure Family
8.0
/10
Reviewed 291 week(s) ago
Expedia Group verified review
A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made to feel welcome by the manager Tommy and his whole team of service crew carries an excellent attitude and was well confident to attend to our needs and request. They were very warm hearted people and big on small details..we enjoyed our breakfast time as we received food cook to our requests...hot and tasty. They were also very helpful in giving us shopping tips and where to find good food. We are certainly glad to have pick this hotel for our 4 nights stay
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Verified traveler
Friends and Family Family
10.0
/10
Reviewed 300 week(s) ago
Expedia Group verified review
The receptionist was very friendly and helpful when we checked in the hotel. The room is big enough for 3 adults too. When we found the bathtub was broken, the receptionist came for us immediately and prepared another room. They don't have hair conditioner as an amenity but other things they have such as toothbrush, hairdryer, shampoo, body wash, bathrobe and minibar.
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Natalie
10.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
Clean, spacious room. Incredibly kind and solicitous staff who are always looking for ways to make your stay even better. Nice breakfasts. Convenient location in the Old Quarter.
Basically, it’s everything you need for a comfortable stay in Hanoi.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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