Hoang Dung Hotel – Hong Vina

In the room there are cockroaches. Enthusiastic staff

Staff attitude is not professional, not friendly and does not support guests staying here.

I book here 3 nights deluxe room for 700k 1 night. When I get the first feeling room is disappointed. My room is located right at the front desk, and I can not hear anything in my room at the back of my room. everyone knows the room. I have to go to the receptionist asked to make sure that the room is not what room. The deluxe rooms have superior deluxe rooms and I do not complain because I think the service will show the best rooms. I asked the staff in the room he has more than fong deluxe photo but vip room but 1tr2 a night I accept the 500k to upgrade to the vip room because the room is too bad and I have to say you have 2 nights room vip and a deluxe night because the third day is only in the evening to check out so that room is fine also. The staff here is quite enthusiastic so I am comfortable and everything will be nothing on the third day when I transfer qa fong deluxe the fong y chang room I look at the picture I feel warm Because if from the beginning get this room I did not have to change to the vip room and spend 1tr for 2 nights. I came down to tell the staff and just received the answer is because at the time you book the book people are already out of the room and the deluxe room is the same, I just say the bed is a bit different then a Hard bed with a spring bed is the same because the first day I came to this room I do not think this happened so I do not have pictures of the room I received for the first time compared to the same or different. The staff said the same way that the staff said it was a pig, even if the chicken is also a pig. If the room is not deluxe, do not accept your booking but I put money to stay but I would like to where I want to put the room for me to take. I accepted the extra 200k to be in the deluxe room but not the superior room that. It is disappointing and this is the first time I write a review of a hotel because I am very comfortable. But this time it was really too much.

Very nice staff, up to deluxe room. Rooms are very nice, clean, spacious. Near the center, go to the cafe or flicker is convenient. Super like.

The housekeeper was not polite

Clean room, friendly staff attitude.

Like a family home. Bed sleep is itching. Cups of water and trash like mold all year without user.