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Vietnam (26,826 Others)
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Quang Ninh Province (1,015 Others)
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Ha Long City (865 Others)
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Tuan Chau Ward (207 Others)
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Imperial Classic Cruise Halong
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Imperial Classic Cruise Halong
Others
8.0
/10
Very Good
39 reviews
What Guests Say About Their Stay
Tara
10.0
/ 10
We were upgraded to the 4-star boat, so this review does not reflect the 3.5 star boat we had booked. The staff on our boat were very friendly, accommodating, and went above and beyond for us. I had a special dietary restriction that they adhered to for every meal and assured me of the contents of my food upon serving EVERY course. The schedule for the boat cruise was perfect, a mix of activity with down time. Further, my husband misplaced his cell phone on the bus ride back to the city and they were able to trace it down for him and bring it back to us before we flew out that evening. We were so impressed by how they went above and beyond for him.
Scott
10.0
/ 10
What an amazing 2 day/1 night getaway. While I booked this boat, it appeared due to low season that the company didn't operate (they own 3 - with Imperial being the smaller one) - instead they upgraded to the 4 start Silver Seas Cruises and wow - everything was great - even the 4 hour transfers each way. The food on the Silver Seas Cruises was 1st class and several meals had courses that would not have been out of place in any fine dinning restaurant. The room facilities were excellent and wow having a shower while watching the scenery of Halong Bay change was just amazing. So glad I booked (& got upgraded). Don't ever do a day trip from Hanoi - an overnight trip is way more relaxing.
Verified traveler
10.0
/ 10
Free pick up from hotel in Hanoi. Halong amazing view , great food, friendly staff. Everything make our trip excellent. We would like to recommend to every one and will come back with my family . Thank you
In the Area
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Tuan Chau Tourist Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Main Facilities
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24-Hour Front Desk
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Available Room Types in Imperial Classic Cruise Halong
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Tuan Chau Tourist Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Discover More About Imperial Classic Cruise Halong
Location
Imperial Classic Cruise Halong is located in area / city Tuan Chau Ward.
About Imperial Classic Cruise Halong
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Imperial Classic Cruise Halong is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Imperial Classic Cruise Halong
Others
Hotel Services
- Laundry service
- Luggage storage
- Welcoming drinks
- Porter
- 24-hour Receptionist
- Tours
- Concierge
Food and Drinks
- Breakfast
- Bar
- Beach Bar
General
- Terrace
Public Facilities
- Others
Shuttle Service
- Cruise shuttle
Accommodation Policy & General Information in Imperial Classic Cruise Halong
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the cruise terminal. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter or 9 Hang Huong Street, Hoan Kiem District, Hanoi, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 10 per passenger. Following the cruise, a van will transport guests back to Hanoi. This cruise ship's itinerary includes (varies by rate plan booked): Arrive at Ha Long City by 12:15 PM for transfer to Imperial Classic cruise ship. During lunch, sail past Stone Dog islet, limestone islands, and a floating fishing village toward Heavenly Palace Cave for kayaking and swimming. Reboard for dinner, evening activities, and overnight aboard the ship. Day 2: After breakfast, join a cooking class after check-out. Lunch is served aboard prior to arrival at the harbor by 12:30 PM. Shuttle bus services transport guests to Hanoi by 4:30 PM. Please note for guests booked in a "Double Room - 3 Days and 2 Nights (1 on Boat and 1 in Bungalow)" room category accommodations include 1st night aboard ship and 2nd night in guestroom at Catba Sandy Beach Resort. Guests must register with the cruise at least 24 hours in advance. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport is required at check-in.
Check-in/Check-out Time
Check-in:
From 11:30
Check-out:
Before 09:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk |
Check-In / Check-Out Time | From 11:30 - Before 09:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Imperial Classic Cruise Halong | 12 |
Number of floors in Imperial Classic Cruise Halong | 2 |
Another facilities in Imperial Classic Cruise Halong | Laundry service, Luggage storage, Welcoming drinks, Porter, 24-hour Receptionist |
Frequently asked question in Imperial Classic Cruise Halong
What are available facilities at Imperial Classic Cruise Halong?
There are top facilites at Imperial Classic Cruise Halong such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Imperial Classic Cruise Halong?
The standard check-in time at Imperial Classic Cruise Halong is starting from From 11:30 while the latest check-out time is at Before 09:00
Does Imperial Classic Cruise Halong provide breakfast?
Yes, Imperial Classic Cruise Halong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Imperial Classic Cruise Halong
Other sources (39)
8.0
Very Good
From 39 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
6.0
Service and Facilites
8.4
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Traveler Reviews Imperial Classic Cruise Halong
Number of reviews per page
20
40
Top reviews
Cristan
8.0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
We stayed on board one night and then in a lovely bungalow at Catba Sandy Beach Resort the second. The staff, food? And service were wonderful both nights. The boat however, was due to be retired. I should add that there are many others in this condition. Look closelywhen you book.
Verified traveler
6.0
/10
Reviewed 402 week(s) ago
Expedia Group verified review
Good value with transportation provided from old quarter. Room is small but comfortable.
Verified traveler
8.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
Free transfer from Hanoi to Halong, good bus driver, but seats were hard and not that comfortable for a 4 hour journey. Tour guide was great and followed us through from Hanoi to Halong and back to Hanoi. Very friendly and helpful. Great experience for the cruise, no wifi though, and it was hot and air-condition can only be on at night for sleeping, but we were mostly out of the room. Even then our room had a private balcony which had a nice view of the bay. We had a nice evening for squid fishing where you can really see the squids, fishes jellyfishes swimming right below you. The program they had for us for the 2 day 1 night was just nice and flexible.
Read More
RHOMY
8.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
Nice experience with the majestic place Halong Bay
Matija
6.0
/10
Reviewed 434 week(s) ago
Expedia Group verified review
Can't compare this cruise to other Halong Bay cruises, but experience for us was subpar (especially given the price). The bus journey was not comfortable and the whole thing felt very rushed, with restricting times for meals (e.g. breakfast at 6.45 - 7.30). When we challlenged the bill in the end (were overcharged for coffee / drinks by 50%), the staff got very aggressive. If this is the norm at Halongn Bay, I'd say skip it all together, if not, then try another cruise.
Read More
Dee S
8.0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
This ship was newer & cleaner than others that I saw at Halong Bay. It has only 9 cabins so you get personal attention & the included meals very quite good. Vinh the guide was excellent too
Verified traveler
4.0
/10
Reviewed 436 week(s) ago
Hotels.com verified review
Very disappointed with our stay here. As soon as we checked in to our room, it was obvious they'd switched the boat without telling us. I specifically booked a boat with a separate shower but the boat we stayed on had the toilet and shower combined. Furthermore, my friends and i all found cockroaches in our rooms. I asked the manager about this and he confirmed they switched the boat. He then went on to explain that it's only 1 night so it shouldn't be a big deal. As for the cockroaches, he explained that it's just the season and not due to cleanliness. I live in Vietnam, however, and so long as I clean my house thoroughly every week, I don't get cockroaches. I'm certain it's because they don't clean thoroughly enough; the washrooms were filthy and smelled like sewage. I would avoid booking through this company. It seems, according to the other reviews, if you get a good boat you'll have a great time. But if they switch the boat without telling you, youll be stuck with dirty rooms and cockroaches.. And they wont acknowledge a legitimate complaint or try to rectify it in any way. I understand this a midrange boat so I adjusted my expectations. I was not expecting a fabulous and fancy room. I only expected to receive what I paid for and I did not.
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King Lud
8.0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
We wanted to spend a night on Halong Bay. Honestly, there are so many cruise options we simply chose randomly. We weren't disappointed. The Bay is magnificent and the boat took us to all the highlights. I didn't have super-high expectations of the boat itself so I found it very adequate. Our tour guide was terrific. Also, and this is a big plus, we were picked up and dropped off from our hotel in Hanoi. The staff on the boat itself left a bit to be desired. The cabin and bathroom was small but clean and comfortable.
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Jane
8.0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
Boat was simple and basic, but fine. 16 passengers which meant everyone could get to know each other. Staff on board and tour guide were very good. Food was plentiful and they went to trouble of asking people for dietary preferences.
The trip was amazing, and well worth the long coach journey to get there.
kirsty
10.0
/10
Reviewed 440 week(s) ago
Hotels.com verified review
Very very impressed with everything
Tara
10.0
/10
Reviewed 446 week(s) ago
Expedia Group verified review
We were upgraded to the 4-star boat, so this review does not reflect the 3.5 star boat we had booked. The staff on our boat were very friendly, accommodating, and went above and beyond for us. I had a special dietary restriction that they adhered to for every meal and assured me of the contents of my food upon serving EVERY course. The schedule for the boat cruise was perfect, a mix of activity with down time. Further, my husband misplaced his cell phone on the bus ride back to the city and they were able to trace it down for him and bring it back to us before we flew out that evening. We were so impressed by how they went above and beyond for him.
Read More
wendy-le chau
8.0
/10
Reviewed 455 week(s) ago
Hotels.com verified review
very good services for overall
Jimmy
10.0
/10
Reviewed 462 week(s) ago
Hotels.com verified review
Staff very friendly and helpful.
Verified traveler
8.0
/10
Reviewed 470 week(s) ago
Expedia Group verified review
Nice trip, the balance price-benefic was very good.
Scott
10.0
/10
Reviewed 476 week(s) ago
Hotels.com verified review
What an amazing 2 day/1 night getaway. While I booked this boat, it appeared due to low season that the company didn't operate (they own 3 - with Imperial being the smaller one) - instead they upgraded to the 4 start Silver Seas Cruises and wow - everything was great - even the 4 hour transfers each way. The food on the Silver Seas Cruises was 1st class and several meals had courses that would not have been out of place in any fine dinning restaurant. The room facilities were excellent and wow having a shower while watching the scenery of Halong Bay change was just amazing. So glad I booked (& got upgraded). Don't ever do a day trip from Hanoi - an overnight trip is way more relaxing.
Read More
Verified traveler
8.0
/10
Reviewed 482 week(s) ago
Hotels.com verified review
Very nice, reliable wifi
Verified traveler
10.0
/10
Reviewed 487 week(s) ago
Expedia Group verified review
Free pick up from hotel in Hanoi. Halong amazing view , great food, friendly staff. Everything make our trip excellent. We would like to recommend to every one and will come back with my family . Thank you
Verified traveler
10.0
/10
Reviewed 490 week(s) ago
Expedia Group verified review
Imperial classic cruise . Everything was amazing, super staff, very clean. lots of fun kayaking. Food was wonderful too... definitely recommend it
Thibault
Leisure Family
10.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
Excellente croisière..... Le seul hic a été qu'Expédia nous a réservé et confirmé une croisière qui n'avait pas lieu pour le jour prévu !!! Nous ne ferons plus appel à vos services... Heureusement que l'établissement nous a proposé une croisière disponible pour le jour d'après...
Verified traveler
8.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
都還不錯~但是官方辦公室的客服人員有點糟糕~不回覆EMAIL
Number of reviews per page
20
40
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