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Cửa Nam Ward (67 Hotels)
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La Sinfonia Citadel hotel and Spa
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La Sinfonia Citadel hotel and Spa
Hotels
9.6
/10
Exceptional
256 reviews
What Guests Say About Their Stay
Wasim
10.0
/ 10
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
SitiNurRabiatulAddawiyah
10.0
/ 10
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
Dung
10.0
/ 10
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
In the Area
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12-14 Dinh Ngang, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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What's around La Sinfonia Citadel hotel and Spa
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12-14 Dinh Ngang, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More About La Sinfonia Citadel hotel and Spa
Location
Staying at La Sinfonia Citadel hotel and Spa is a good choice when you are visiting Cửa Nam Ward.
About La Sinfonia Citadel hotel and Spa
Whether you are planning an event or other special occasions, La Sinfonia Citadel hotel and Spa is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at La Sinfonia Citadel hotel and Spa.
La Sinfonia Citadel hotel and Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, La Sinfonia Citadel hotel and Spa provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at La Sinfonia Citadel hotel and Spa, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at La Sinfonia Citadel hotel and Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, La Sinfonia Citadel hotel and Spa is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from La Sinfonia Citadel hotel and Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
La Sinfonia Citadel hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at La Sinfonia Citadel hotel and Spa.
All facilities in La Sinfonia Citadel hotel and Spa
Bar, Cafe and Lounge
Lobby
Accommodation Services
Exterior
Bedroom
Hotel Services
- Welcoming drinks
- Money changer
- Early Check-in
- Express check-out
- 24-hour Receptionist
- Late Check-out
- Laundry service
- Luggage storage
Food and Drinks
- A la carte dinner
- Restaurant with AC
- Bar
- Breakfast
- Cafe
- Hot breakfast
- Vegetarian meal
General
- AC
- Family room
- Non-smoking room
- Smoking area
- Terrace
Public Facilities
- Coffee shop
- Elevator
- Restaurant
- Room service
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Shops
- Supermarket
In-room Facilities
- Desk
- Minibar
- Shower
- TV
Things to Do
- Massage
- Sauna
- Spa
Business Facilities
- Business center
- Conference room
- Meeting facilities
Transportation
- Airport transfer
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in La Sinfonia Citadel hotel and Spa
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
* Child Policy & Extra Bed Charge: - Children below 06 years old stay for free when sharing beds with adults.- Children from 06 to below 11 years old will be surcharged VND 235.000/night and sharing a bed with parents- Children 11 years old or over are charged as Adult Rate- Maximum 1 extra bed or child's cot in a room.- Maximum 2 Children in each room
* Chinh sach Tre em & Phi giuong phu: - Tre em duoi 06 tuoi duoc mien phi ngu chung giuong voi nguoi lon.- Tre em tu 06 den duoi 11 tuoi phu thu 235.000 VND/dem va ngu chung giuong voi bo me - Tre em tu 11 tuoi tro len duoc tinh nhu Gia nguoi lon- Toi da 1 giuong phu hoac cui tre em trong phong.- Toi da 2 tre em trong moi phong
* Chinh sach Tre em & Phi giuong phu: - Tre em duoi 06 tuoi duoc mien phi ngu chung giuong voi nguoi lon.- Tre em tu 06 den duoi 11 tuoi phu thu 235.000 VND/dem va ngu chung giuong voi bo me - Tre em tu 11 tuoi tro len duoc tinh nhu Gia nguoi lon- Toi da 1 giuong phu hoac cui tre em trong phong.- Toi da 2 tre em trong moi phong
Additional Policy
* Child Policy & Extra Bed Charge:
- Children below 06 years old stay for free when sharing beds with adults.
- Children from 06 to below 11 years old will be surcharged VND 235.000/night and sharing a bed with parents
- Child 11 years old or over are charged as Adult Rate
- Maximum 1 extra bed or child's cot in a room.
- Maximum 2 Child in each room
* Chính sách Trẻ em & Phí giường phụ:
- Trẻ em dưới 06 tuổi được miễn phí ngủ chung giường với người lớn.
- Trẻ em từ 06 đến dưới 11 tuổi phụ thu 235.000 VNĐ/đêm và ngủ chung giường với bố mẹ
- Trẻ em từ 11 tuổi trở lên được tính như Giá người lớn
- Tối đa 1 giường phụ hoặc cũi trẻ em trong phòng.
- Tối đa 2 trẻ em trong mỗi phòng
- Children below 06 years old stay for free when sharing beds with adults.
- Children from 06 to below 11 years old will be surcharged VND 235.000/night and sharing a bed with parents
- Child 11 years old or over are charged as Adult Rate
- Maximum 1 extra bed or child's cot in a room.
- Maximum 2 Child in each room
* Chính sách Trẻ em & Phí giường phụ:
- Trẻ em dưới 06 tuổi được miễn phí ngủ chung giường với người lớn.
- Trẻ em từ 06 đến dưới 11 tuổi phụ thu 235.000 VNĐ/đêm và ngủ chung giường với bố mẹ
- Trẻ em từ 11 tuổi trở lên được tính như Giá người lớn
- Tối đa 1 giường phụ hoặc cũi trẻ em trong phòng.
- Tối đa 2 trẻ em trong mỗi phòng
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at La Sinfonia Citadel hotel and Spa | 28 |
Number of floors in La Sinfonia Citadel hotel and Spa | 10 |
Another facilities in La Sinfonia Citadel hotel and Spa | Welcoming drinks, Money changer, Early Check-in, Express check-out, 24-hour Receptionist |
Frequently asked question in La Sinfonia Citadel hotel and Spa
What are available facilities at La Sinfonia Citadel hotel and Spa?
There are top facilites at La Sinfonia Citadel hotel and Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at La Sinfonia Citadel hotel and Spa?
The standard check-in time at La Sinfonia Citadel hotel and Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does La Sinfonia Citadel hotel and Spa provide breakfast?
Yes, La Sinfonia Citadel hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in La Sinfonia Citadel hotel and Spa
Traveloka (3)
Other sources (253)
9.6
Exceptional
From 253 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.8
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Traveler Reviews La Sinfonia Citadel hotel and Spa
Number of reviews per page
20
40
Top reviews
Rita
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent staff and service. We enjoyed our stay in Hanoi.
Wasim
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Robert
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
SitiNurRabiatulAddawiyah
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
Read More
Dehanka
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting).
I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Read More
Dung
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
San
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Trang
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Nice hotel and service
Alejandro
with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Gal
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Charmaine
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Excellent
Ali
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Memnuniyet verici bir konaklama oldu, teşekkürler.
Sara
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
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Erik
8.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
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Jenny
Friends and Family
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Randi
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
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YOUNG
Friends and Family
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Nathan
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
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Yew Loi Ashley
Business
8.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Nice place location is okay.
Lauren
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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