MARUKO HOTEL HA LONG

The room space is a bit small compared to the photo that the hotel provides on the app.

Comfortable, clean, convenient to travel, a bit hard to find, otherwise ok

I booked this hotel for the first time, the hotel is located near the sea (but very quiet and there are many abandoned buildings that are dark and scary). I arrived at 1:15 and 2:00 check-in if you check in early, there is a fee of 50k/1 hour. The hotel owner is not enthusiastic. When entering the room, at first glance it looks nice, but when you look closely, the wall is dirty, the bed sheets still have some old stains like they haven't been washed, in the drawer there is still trash and old things left by previous guests. The bathroom is extremely dirty, the toilet door is broken and rusty, it looks unaesthetic, the mirrors inside and outside are very dirty, the TV can't be turned on, the air conditioner is not cool, you have to turn on the fan, I hope the hotel will fix it.

Hotel support very enthusiastic clean

Poor soundproofing, air conditioner drips water at night, bathroom door can't be closed, smells very bad

You are very friendly and lovely.

enthusiastic receptionist, location about 800m from the beach, few restaurants, have to go 3km for more food and restaurants

Clean hotel is ok. I will come back if I have a chance.

It's great here, I really like it here, the owner is enthusiastic

The room is quite cramped and has a lot of mosquitoes, the old toilet has a smell, the shower is broken, the air conditioner sounds like a tractor, sleeping feels like it's raining., 1 large bed here is made of 2 single mattresses combined into 1 bed large, lying around for a while, the two pads separated, causing a person to fall into the slot. Convenient location, close to everywhere

The hotel is centrally located and convenient to everywhere. Attentive service staff. I forgot my bag but the hotel supported me very enthusiastically 😊😊😊

The receptionist does not support customers and has an inappropriate attitude.

Small but new room, friendly staff. Quite close to the beach, can walk or take the tram, both ok. The hotel should invest in better bottles for shampoo, conditioner, shower gel to be more professional.

The hotel is clean, very fragrant, the owner is also enthusiastic. Although the room does not have a view, but for this price it is too worthy. The hotel is near Bai Chay beach, very convenient to travel. However, the hotel is not well soundproofed. Hey, even on the 3rd and 4th floors, the 1st floor could hear it