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Omirita Resort
8.5
/10
Very Good
67 reviews
What Guests Say About Their Stay
Nguyen H. T. U.
8.5
/ 10
Cảnh đẹp, không khí mát mẻ trong lành, nhân viên thân thiện dễ mến, phòng ốc sạch sẽ rộng rãi, rất thích hợp nghỉ dưỡng vì yên tĩnh không đông đúc như trong trung tâm. Có dịp sẽ quay lại lần nữa.
Quang V.
9.7
/ 10
The hotel has a very beautiful view, a very peaceful resort feeling. Rooms are ok, staff are happy and polite. Will come back on occasion after coming to Da Lat
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Ngan P.
9.7
/ 10
Beautiful new room, extremely friendly reception staff, enthusiastic support. Beautiful scenery, good atmosphere, suitable for relaxation and close to the center
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Thảo V.
9.1
/ 10
My family went to Tet holiday, rented 2 Standard rooms, large rooms, ok facilities. At first there were some minor problems but the staff resolved them quite quickly. The dining space can see the whole area under the pine hill, the rose garden, the chirping birds are very chill. Breakfast on the first day must be because few guests should choose dishes, the next 2 days is buffet. Edible, not many dishes. Staff from the receptionist, the maid and the security guard are all very friendly and lovely.
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In the Area
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Zone 156, Mimosa Street, Ward 10, Da Lat, Lam Dong Province, Vietnam, 66000
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Omirita Resort
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Omirita Resort Address: Map & Location
Zone 156, Mimosa Street, Ward 10, Da Lat, Lam Dong Province, Vietnam, 66000
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Omirita Resort Rates per Night
Planning your dream getaway? Finding the right hotel at the right price is key! Wondering about Omirita Resort hotel rates? You're in the right place. Omirita Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best Omirita Resort hotel rates? Traveloka is your go-to for the latest deals and discounts. We make it easy to compare prices and find the perfect room for your budget.
Omirita Resort Location & Address
Ready to explore? Knowing where Omirita Resort is located is the first step to an amazing trip. Omirita Resort is located at Tiểu khu 156, đường Mimosa, phường 10, Đà Lạt, Tỉnh Lâm Đồng, Việt Nam, 66000. It's situated in the vibrant Orchard Road area of Singapore, known for its world-class shopping and dining. The hotel is approximately 3 km from the city center.
How to go to Omirita Resort from Airport
Arriving at a new destination can be exciting, but getting to your hotel shouldn't be a hassle. Here's how to get to Omirita Resort from Changi Airport (SIN), making your arrival smooth and stress-free. We've got options for every budget and travel style, so you can choose what works best for you.
- Taxi (most direct): Taxis are readily available at the airport. The ride to Omirita Resort takes about 20-30 minutes, depending on traffic.
- Ride Hailing (convenient): Services like Grab offer a convenient way to get to the hotel. Simply book a ride through the app.
- MRT (most affordable): Take the MRT (Mass Rapid Transit) from Changi Airport to Orchard Station. From there, it's a short taxi or ride-hailing trip to the hotel.
Tips: For the most convenient route, consider a taxi or ride-hailing service directly from the airport. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking and a possible transfer.
Omirita Resort Reviews & Summary
Want to know what other travelers think about Omirita Resort? Hotel reviews can give you a great insight into what to expect. Omirita Resort is known for its excellent service, comfortable rooms, and prime location.
Guests rave about the hotel's stunning city views and the rooftop pool. The hotel's standout feature is its proximity to Orchard Road, making it perfect for shopping and exploring. "Absolutely loved my stay! The staff was incredibly friendly, and the location was unbeatable," says a recent guest. This hotel is a great choice for a memorable stay.
Omirita Resort Room Types Available
Choosing the right room can make or break your stay. Omirita Resort offers a variety of hotel room type categories to suit every traveler's needs. From cozy rooms to spacious suites, you'll find the perfect space to relax and unwind.
- Deluxe Room: Comfortable and well-appointed, with city views.
- Premier Room: Larger than the Deluxe Room, with upgraded amenities and possibly a bathtub.
- Executive Suite: Offers a separate living area and bedroom, perfect for families or those seeking extra space.
- Family Suite: Designed for families, with multiple bedrooms and living areas.
Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.
Hotel Facilities in Omirita Resort
Beyond comfortable rooms, Omirita Resort offers a range of hotel amenities to enhance your stay. From relaxing to staying active, you'll find everything you need right at your fingertips.
- Swimming Pool: Take a refreshing dip in the outdoor pool.
- Fitness Center: Stay in shape with a fully equipped gym.
- Spa: Indulge in a relaxing massage or treatment.
- Business Center: Stay connected with work with access to computers and printing services.
Operating hours and extra fees may apply for certain facilities. Check with the hotel for details.
Hotel Buffet or Restaurant/Cafe in Omirita Resort
Foodies, rejoice! Omirita Resort offers a delightful culinary experience with its hotel buffet and restaurant options. Whether you're craving a hearty breakfast or a gourmet dinner, you'll find something to satisfy your taste buds.
- The Orchard Cafe: Offers a wide selection of international dishes. Buffet prices are around $45 per person. Open daily from 6:30 AM to 10:30 PM.
- The Rooftop Bar: Enjoy cocktails and light bites with stunning city views.
- Signature Dishes: Don't miss the Hainanese Chicken Rice and Laksa.
Omirita Resort Airport pickups and How to Book
Start your trip stress-free with Omirita Resort's airport transfer service. Hotels with airport shuttle services make your arrival and departure seamless. Here's how to arrange your airport transfer.
The hotel offers airport pick-up services. To book, contact the hotel at least 24 hours in advance with your flight details. This ensures a smooth and comfortable transfer to and from the airport.
Nearby MRT Station & Bus Stops
Getting around is easy when you stay at Omirita Resort. With convenient access to public transport, you can explore the city with ease. Here's a look at the nearby MRT stations and bus stops.
- Orchard MRT Station: Approximately 0.5 km away.
- Bus Stops: Several bus stops are located within walking distance.
You can purchase an EZ-Link card at any MRT station or 7-Eleven store for easy payment on public transport.
Nearby Attractions for Family / Kid Friendly
Looking for fun things to do near Omirita Resort? There are plenty of nearby activities and sightseeing places to keep the whole family entertained. Here are some kid-friendly attractions.
- Singapore Zoo: A world-renowned zoo with diverse animal exhibits. (Distance: 20 km, Entry Price: $48)
- Gardens by the Bay: Explore the iconic Supertrees and Cloud Forest. (Distance: 5 km, Entry Price: $28)
- Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking trails. (Distance: 4 km, Entry Price: Free)
- National Museum of Singapore: Discover Singapore's history and culture. (Distance: 3 km, Entry Price: $10)
- ArtScience Museum: Explore interactive exhibits that blend art, science, and technology. (Distance: 5 km, Entry Price: $21)
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near Omirita Resort (Orchard Road)
Orchard Road is a food lover's paradise! You'll find a wide variety of nearby dining options, from cafes to local street food. Here are some recommendations.
- Cafes/Restaurants:
- PS.Cafe at Wheelock: Known for its stylish ambiance and delicious brunch options.
- Wild Honey: Offers all-day breakfast with a variety of international dishes.
- Din Tai Fung: Enjoy world-famous soup dumplings and other Taiwanese cuisine.
- Local Street Food:
- Hainanese Chicken Rice: Try the famous Tian Tian Chicken Rice at Maxwell Food Centre.
- Laksa: Savor the rich and flavorful Katong Laksa.
- Kaya Toast: Enjoy a classic Singaporean breakfast with kaya and butter toast.
- Chilli Crab: Indulge in the iconic Singaporean dish at a local seafood restaurant.
- Satay: Enjoy grilled skewers of marinated meat with peanut sauce.
Shopping places near Omirita Resort (Orchard Road)
Shopaholics, rejoice! Orchard Road is a shopper's dream, with a wide array of department stores and shops near Omirita Resort. Here are some shopping places.
- Orchard Road: A world-famous shopping street with luxury brands and department stores.
- ION Orchard: A modern shopping mall with a wide range of retail options.
- Takashimaya Shopping Centre: A department store with a wide selection of goods.
Other Places to Stay Near Omirita Resort
Looking for more options? Here are some other places to stay near Omirita Resort, including a variety of hotels to suit different budgets and preferences.
- Luxury/5–6 Star Hotels Nearby:
- The St. Regis Singapore
- Shangri-La Hotel, Singapore
- Four Seasons Hotel Singapore
For 5-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Four-Star Hotels Nearby:
- Hotel Jen Orchardgateway Singapore by Shangri-La
- York Hotel
- Orchard Hotel Singapore
For 4-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Three-Star Hotels Nearby:
- Hotel Boss
- YMCA at One Orchard
- Lloyd's Inn
For 3-star:
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Hotel Availability & Booking
Ready to book your stay at Omirita Resort? Finding hotel availability and making reservations is easy with Traveloka. We make the room booking process simple and secure.
Book your stay through Traveloka today and enjoy exclusive deals and a seamless booking experience. Don't miss out on the best rates and availability – start planning your trip now!
All facilities in Omirita Resort
Bar, Cafe and Lounge
Common Space
Lobby
Accommodation Services
Exterior
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour security
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Parking
- Coffee/tea in lobby
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
Things to Do
- Garden
Connectivity
- Free WiFi
General
- Family room
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Omirita Resort
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Omirita Resort | 50 |
Number of floors in Omirita Resort | 3 |
Another facilities in Omirita Resort | Cable TV, Desk, Hairdryer, In-room safe, Minibar |
Frequently asked question in Omirita Resort
What are available facilities at Omirita Resort?
There are top facilites at Omirita Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Omirita Resort?
Check-in time at Omirita Resort is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Omirita Resort provide breakfast?
Yes, Omirita Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Omirita Resort?
Omirita Resort is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Omirita Resort have?
Omirita Resort has 3 floors.
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More Reviews from Other Guests in Omirita Resort
Overall Ratings & Reviews Omirita Resort
Traveloka (67)
8.5
Very Good
From 67 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
7.8
Location
8.2
Service and Facilites
8.0
People often mention about Omirita Resort
All
Distance to City Center (2)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Omirita Resort
Number of reviews per page
20
40
Customer reviews
TT
Thanh T.
Staycation
8.5
/10
Reviewed 9 week(s) ago
The staff is really friendly. The scenery is so beautiful.
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Luong T. T.
8.5
/10
Reviewed 21 week(s) ago
It's okay, the breakfast was quite simple, maybe because I went on a day when there were no customers🙄
See original
2 people find it helpful
SN
Sabrina N.
9.0
/10
Reviewed 29 week(s) ago
We stayed for 3 nights and overall had a wonderful experience. The room was clean, the service was great, and the staff were very friendly. Our only small complaint is about the mosquitoes — we had a few bites during our stay. It would be perfect if the hotel could take extra measures to control them. Otherwise, we truly enjoyed our time here and would love to come back!
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3 people find it helpful
SN
Sabrina N.
Leisure
6.6
/10
Reviewed 29 week(s) ago
Overall we had a pleasant experience. However, I would like to share an unfortunate issue we encountered during checkout.
When we checked with the staff earlier, we were informed that we could check out at 3 PM without any additional charges. Based on this, we planned accordingly. However, when we checked out at 3 PM as agreed, we were unexpectedly told there would be a 30% extra charge.
What made the situation even more uncomfortable was that we were told if we didn’t pay, the staff member who had originally advised us would have the amount deducted from his paycheck. We felt pressured and found this handling very unprofessional, especially since it was a miscommunication on the hotel’s part, not ours.
We hope the management can better coordinate internal communication to ensure guests are given clear and consistent information, and that staff members are not put in such difficult situations in front of guests.
Other than this issue, we enjoyed our stay, but we hope future guests will have a smoother experience at checkout.
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4 people find it helpful
N***N
8.6
/10
Reviewed 44 week(s) ago
Early check-in is supported but room amenities are not as good as small hotels in the center. The room is super cold, if you have small children, you should consider. In return, the view is very beautiful, breakfast is okay, quiet. But far from the center and the shuttle bus does not take you to the resort!
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4 people find it helpful
Vo Hoang H.
Staycation
10.0
/10
Reviewed 44 week(s) ago
Good service, clean, beautiful, cheerful and enthusiastic staff
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3 people find it helpful
HV
Huynh V. T. T.
6.2
/10
Reviewed 73 week(s) ago
Customer service is not good, I told the receptionist to check out early at 6am, the receptionist agreed, told the receptionist to prepare breakfast to take away (the hotel announced that if you check out early + the room has breakfast, you will prepare food). light food to take away for guests), then ask to pay for the room in advance. The next morning, when I checked out at 6:00 a.m., the receptionist didn't even see anyone, let alone the breakfast that the guests promised to prepare. —> Afterwards, he did not text or call to inform or apologize to the customer. Poor hygiene, after cleaning the room, bed sheets, towels, blankets of all kinds were left piled on the ground right at the entrance of the villa, blocking the door. When it rains in Da Lat, the water under the living room floor is very dirty.
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10 people find it helpful
S***u
Staycation
9.4
/10
Reviewed 80 week(s) ago
Beautiful location, on Mimosa hill, but driving in and out of the resort needs more support from security forces instead of letting guests pay attention themselves. Beautiful room, clean, extremely quiet. Great view. Car parking needs more investment, crowded guests have to park on the slope, feeling unsafe. Breakfast is not really impressive. Acceptable.
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5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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Kien p. v.
Staycation
5.0
/10
Reviewed 81 week(s) ago
Chưa từng thấy resort nào tệ hơn phòng bố trí rất tào lao wc không cửa ngăn đi wc là thúi cả phòng, tắm thì nước bắn ra cả ngoài dù có cửa ngăn, ban công không vệ sinh dơ không tả nổi tiện ích hay thoải mái là bằng 0, tối wifi hư gọi điện thoại hỗ trợ thì nhân viên kĩ thuật báo hết sức có ích "iPhone thì khí rồi" wifi có xong được 15p lại mất. Mang tiếng là resort với cả villa Đi đúng dịp Đà Lạt nóng không thể tả đc, xin được cái quạt thì không biết cắm đâu được Nhà hàng buffet sáng thì 7:30 xuống hết món không refill, đồ nước ngó đông ngó tây đầu bếp phụ trách mới chạy ra phục vụ. Món đã ít, có nhúm cỡ chưa tới 20 khách mà không phục vụ được Điểm cộng duy nhất là lễ tân nhiệt tình hết
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4 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
See original
NH
Nguyen H. T. U.
8.5
/10
Reviewed 81 week(s) ago
Cảnh đẹp, không khí mát mẻ trong lành, nhân viên thân thiện dễ mến, phòng ốc sạch sẽ rộng rãi, rất thích hợp nghỉ dưỡng vì yên tĩnh không đông đúc như trong trung tâm. Có dịp sẽ quay lại lần nữa.
2 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
See original
N***n
8.5
/10
Reviewed 81 week(s) ago
khách sạn giữa đồi thông khí hậu trong lành mát mẻ thích hợp nghỉ dưỡng yên tĩnh không ồn ào như trong thành phố, cách trung tâm thành phố 5km cũng không xa lắm, phòng ốc sạch sẽ, ăn sáng hơi ít món.
5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
See original
NB
Nguyen B.
Staycation
9.4
/10
Reviewed 84 week(s) ago
Resort có view đồi và rừng thông rất tuyệt, đặc biệt vào sáng sớm mù sương. Không khí trong lành, yên tĩnh, cảm giác rất thư giãn. Nhân viên thân thiện và nhiệt tình. Phòng rất sạch sẽ và bài trí rất xinh xắn, chỉ có hệ thống nước nóng mất khá nhiều thời gian làm nóng nước, phải đợi (resort có note lưu ý về vấn đề này trong phòng). Việc sử dụng bồn tắm vì thế cũng không quá tiện lợi. Buffet sáng theo mình khá đơn điệu, nhưng không ảnh hưởng quá nhiều đến trải nghiệm. Đường đi từ trung tâm thành phố đến resort là đường đồi, ban đêm có một đoạn không có đèn nên nếu thuê xe máy để tự di chuyển nên tranh thủ về sớm sẽ an toàn hơn.
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GB
Giang B. S.
Staycation
9.7
/10
Reviewed 85 week(s) ago
Resort nằm ở vị trí giữa rừng thông rất đẹp & yên tĩnh, rất thích hợp cho nghỉ dưỡng. Tuy nhiên, ăn sáng buffet không được phong phú, rất ít lựa chọn, có thể do còn ít khách.
2 people find it helpful
LM
Luong M. Q.
Staycation
10.0
/10
Reviewed 86 week(s) ago
cảnh rất đẹp. yên bình. Mọi thứ đối với gia đình mình thật tuyệt vời.
2 people find it helpful
DÁ
Diệu Á.
8.5
/10
Reviewed 90 week(s) ago
Nhân viên thân thiện , nội thất tiện nghi, rất phù hợp với đi gia đình
1 people find it helpful
TK
Tran K. H.
8.5
/10
Reviewed 90 week(s) ago
Chỗ ở sạch sẽ, có máy sưởi. Ăn sáng buffet rất ít món, mình đã ăn 2 tô bún chả cá vì không còn gì để ăn, nhưng đồ ăn ngon nên cũng tạm ổn. Sẽ quay lại lần sau
2 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Kim Hoang,
Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments for the resort. In order to help the resort pay attention to overcoming shortcomings to improve the service to be more professional and perfect, to serve customers better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
See original
TL
Tho L.
6.0
/10
Reviewed 90 week(s) ago
Resort miss booking, mình đến nơi vào chiều tối muộn, đang đói và mệt mà gặp phải sự cố như vậy thật sự không happy , mặc dù sau đó resort đã có hướng xử lý, vì mùa cao điểm không có lựa chọn nào khác nên bắt buộc mình phải đồng ý.Hi vọng resort chú ý hơn. Khuôn viên rừng thông rất chill, buffet sáng khá ít đồ ăn, tình trạng vệ sinh mình đánh giá chỉ ở mức trung bình ( same hotel 3 sao).
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Accommodation's Reply
04 Mar 2024
Omirita hello Thao,
Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments to the resort, to help the resort pay attention to overcoming shortcomings to improve the service to be more professional. and become more complete, serving customers better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
See original
XL
Xuyen L.
9.4
/10
Reviewed 91 week(s) ago
Ở đây 2 lần, mọi thứ điều tốt
2 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Ms. Xuyen,
Thank you for trusting in using the resort's services, the resort will try to improve the service to be more professional and complete, serving you better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
See original
VT
VO THI T. D.
9.1
/10
Reviewed 96 week(s) ago
Yên tĩnh, đẹp, nhưng hơi xa trung tâm. Nhân viên lễ tân dễ thương, thân thiện.
1 people find it helpful
LT
Le Thi H.
10.0
/10
Reviewed 96 week(s) ago
Không khí trong lành, khung cảnh đẹp, mọi người rất đáng yêu và thân thiện
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Omirita Resort
Traveloka (67)
8.5
Very Good
From 67 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
7.8
Location
8.2
Service and Facilites
8.0
People often mention about Omirita Resort
All
Distance to City Center (2)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Omirita Resort
Number of reviews per page
20
40
Customer reviews
TT
Thanh T.
Staycation
8.5
/10
Reviewed 9 week(s) ago
The staff is really friendly. The scenery is so beautiful.
See original
Find this review helpful?
Luong T. T.
8.5
/10
Reviewed 21 week(s) ago
It's okay, the breakfast was quite simple, maybe because I went on a day when there were no customers🙄
See original
2 people find it helpful
SN
Sabrina N.
9.0
/10
Reviewed 29 week(s) ago
We stayed for 3 nights and overall had a wonderful experience. The room was clean, the service was great, and the staff were very friendly. Our only small complaint is about the mosquitoes — we had a few bites during our stay. It would be perfect if the hotel could take extra measures to control them. Otherwise, we truly enjoyed our time here and would love to come back!
Read More
3 people find it helpful
SN
Sabrina N.
Leisure
6.6
/10
Reviewed 29 week(s) ago
Overall we had a pleasant experience. However, I would like to share an unfortunate issue we encountered during checkout.
When we checked with the staff earlier, we were informed that we could check out at 3 PM without any additional charges. Based on this, we planned accordingly. However, when we checked out at 3 PM as agreed, we were unexpectedly told there would be a 30% extra charge.
What made the situation even more uncomfortable was that we were told if we didn’t pay, the staff member who had originally advised us would have the amount deducted from his paycheck. We felt pressured and found this handling very unprofessional, especially since it was a miscommunication on the hotel’s part, not ours.
We hope the management can better coordinate internal communication to ensure guests are given clear and consistent information, and that staff members are not put in such difficult situations in front of guests.
Other than this issue, we enjoyed our stay, but we hope future guests will have a smoother experience at checkout.
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4 people find it helpful
N***N
8.6
/10
Reviewed 44 week(s) ago
Early check-in is supported but room amenities are not as good as small hotels in the center. The room is super cold, if you have small children, you should consider. In return, the view is very beautiful, breakfast is okay, quiet. But far from the center and the shuttle bus does not take you to the resort!
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4 people find it helpful
Vo Hoang H.
Staycation
10.0
/10
Reviewed 44 week(s) ago
Good service, clean, beautiful, cheerful and enthusiastic staff
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3 people find it helpful
HV
Huynh V. T. T.
6.2
/10
Reviewed 73 week(s) ago
Customer service is not good, I told the receptionist to check out early at 6am, the receptionist agreed, told the receptionist to prepare breakfast to take away (the hotel announced that if you check out early + the room has breakfast, you will prepare food). light food to take away for guests), then ask to pay for the room in advance. The next morning, when I checked out at 6:00 a.m., the receptionist didn't even see anyone, let alone the breakfast that the guests promised to prepare. —> Afterwards, he did not text or call to inform or apologize to the customer. Poor hygiene, after cleaning the room, bed sheets, towels, blankets of all kinds were left piled on the ground right at the entrance of the villa, blocking the door. When it rains in Da Lat, the water under the living room floor is very dirty.
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10 people find it helpful
S***u
Staycation
9.4
/10
Reviewed 80 week(s) ago
Beautiful location, on Mimosa hill, but driving in and out of the resort needs more support from security forces instead of letting guests pay attention themselves. Beautiful room, clean, extremely quiet. Great view. Car parking needs more investment, crowded guests have to park on the slope, feeling unsafe. Breakfast is not really impressive. Acceptable.
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5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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Kien p. v.
Staycation
5.0
/10
Reviewed 81 week(s) ago
Chưa từng thấy resort nào tệ hơn phòng bố trí rất tào lao wc không cửa ngăn đi wc là thúi cả phòng, tắm thì nước bắn ra cả ngoài dù có cửa ngăn, ban công không vệ sinh dơ không tả nổi tiện ích hay thoải mái là bằng 0, tối wifi hư gọi điện thoại hỗ trợ thì nhân viên kĩ thuật báo hết sức có ích "iPhone thì khí rồi" wifi có xong được 15p lại mất. Mang tiếng là resort với cả villa Đi đúng dịp Đà Lạt nóng không thể tả đc, xin được cái quạt thì không biết cắm đâu được Nhà hàng buffet sáng thì 7:30 xuống hết món không refill, đồ nước ngó đông ngó tây đầu bếp phụ trách mới chạy ra phục vụ. Món đã ít, có nhúm cỡ chưa tới 20 khách mà không phục vụ được Điểm cộng duy nhất là lễ tân nhiệt tình hết
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4 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate and improve all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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NH
Nguyen H. T. U.
8.5
/10
Reviewed 81 week(s) ago
Cảnh đẹp, không khí mát mẻ trong lành, nhân viên thân thiện dễ mến, phòng ốc sạch sẽ rộng rãi, rất thích hợp nghỉ dưỡng vì yên tĩnh không đông đúc như trong trung tâm. Có dịp sẽ quay lại lần nữa.
2 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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N***n
8.5
/10
Reviewed 81 week(s) ago
khách sạn giữa đồi thông khí hậu trong lành mát mẻ thích hợp nghỉ dưỡng yên tĩnh không ồn ào như trong thành phố, cách trung tâm thành phố 5km cũng không xa lắm, phòng ốc sạch sẽ, ăn sáng hơi ít món.
5 people find it helpful
Accommodation's Reply
18 May 2024
Thank you for your trust in staying at Omirita Resort. We always appreciate all of your feedback. We hope to bring you better and more professional experiences with your next stay.
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NB
Nguyen B.
Staycation
9.4
/10
Reviewed 84 week(s) ago
Resort có view đồi và rừng thông rất tuyệt, đặc biệt vào sáng sớm mù sương. Không khí trong lành, yên tĩnh, cảm giác rất thư giãn. Nhân viên thân thiện và nhiệt tình. Phòng rất sạch sẽ và bài trí rất xinh xắn, chỉ có hệ thống nước nóng mất khá nhiều thời gian làm nóng nước, phải đợi (resort có note lưu ý về vấn đề này trong phòng). Việc sử dụng bồn tắm vì thế cũng không quá tiện lợi. Buffet sáng theo mình khá đơn điệu, nhưng không ảnh hưởng quá nhiều đến trải nghiệm. Đường đi từ trung tâm thành phố đến resort là đường đồi, ban đêm có một đoạn không có đèn nên nếu thuê xe máy để tự di chuyển nên tranh thủ về sớm sẽ an toàn hơn.
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GB
Giang B. S.
Staycation
9.7
/10
Reviewed 85 week(s) ago
Resort nằm ở vị trí giữa rừng thông rất đẹp & yên tĩnh, rất thích hợp cho nghỉ dưỡng. Tuy nhiên, ăn sáng buffet không được phong phú, rất ít lựa chọn, có thể do còn ít khách.
2 people find it helpful
LM
Luong M. Q.
Staycation
10.0
/10
Reviewed 86 week(s) ago
cảnh rất đẹp. yên bình. Mọi thứ đối với gia đình mình thật tuyệt vời.
2 people find it helpful
DÁ
Diệu Á.
8.5
/10
Reviewed 90 week(s) ago
Nhân viên thân thiện , nội thất tiện nghi, rất phù hợp với đi gia đình
1 people find it helpful
TK
Tran K. H.
8.5
/10
Reviewed 90 week(s) ago
Chỗ ở sạch sẽ, có máy sưởi. Ăn sáng buffet rất ít món, mình đã ăn 2 tô bún chả cá vì không còn gì để ăn, nhưng đồ ăn ngon nên cũng tạm ổn. Sẽ quay lại lần sau
2 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Kim Hoang,
Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments for the resort. In order to help the resort pay attention to overcoming shortcomings to improve the service to be more professional and perfect, to serve customers better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
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TL
Tho L.
6.0
/10
Reviewed 90 week(s) ago
Resort miss booking, mình đến nơi vào chiều tối muộn, đang đói và mệt mà gặp phải sự cố như vậy thật sự không happy , mặc dù sau đó resort đã có hướng xử lý, vì mùa cao điểm không có lựa chọn nào khác nên bắt buộc mình phải đồng ý.Hi vọng resort chú ý hơn. Khuôn viên rừng thông rất chill, buffet sáng khá ít đồ ăn, tình trạng vệ sinh mình đánh giá chỉ ở mức trung bình ( same hotel 3 sao).
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Accommodation's Reply
04 Mar 2024
Omirita hello Thao,
Thank you for trusting in using the resort's services, and also thank you for your extremely useful and meaningful comments to the resort, to help the resort pay attention to overcoming shortcomings to improve the service to be more professional. and become more complete, serving customers better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
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XL
Xuyen L.
9.4
/10
Reviewed 91 week(s) ago
Ở đây 2 lần, mọi thứ điều tốt
2 people find it helpful
Accommodation's Reply
04 Mar 2024
Omirita hello Ms. Xuyen,
Thank you for trusting in using the resort's services, the resort will try to improve the service to be more professional and complete, serving you better and better.
The resort is pleased to welcome you to visit the resort on the nearest occasion.
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VT
VO THI T. D.
9.1
/10
Reviewed 96 week(s) ago
Yên tĩnh, đẹp, nhưng hơi xa trung tâm. Nhân viên lễ tân dễ thương, thân thiện.
1 people find it helpful
LT
Le Thi H.
10.0
/10
Reviewed 96 week(s) ago
Không khí trong lành, khung cảnh đẹp, mọi người rất đáng yêu và thân thiện
1 people find it helpful
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