Pan Pacific Hanoi

Hotels
8.7
/10
Very Good
937 reviews

What Guests Say About Their Stay

Maya M.
10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.
D***A
10.0
/ 10
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.
Nguyen T.
9.7
/ 10
Warm water swimming pool very nice luxury hotel
See original
Linh
10.0
/ 10
Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
See translation
Brian
10.0
/ 10
Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
In the Area
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1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Hanoi is located in area / city Trúc Bạch Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Pan Pacific Hanoi Address: Map & Location

1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000
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Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

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Pan Pacific Hanoi Rates per Night

Planning your trip and wondering about Pan Pacific Hanoi hotel rates? You're in the right place! Hotel prices can fluctuate, so understanding the details is key. Pan Pacific Hanoi room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Pan Pacific Hanoi Location & Address

Finding the perfect hotel starts with knowing its location. Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh, Hanoi, Vietnam. It's situated in the Ba Dinh district of Hanoi, known for its historical sites and tranquil atmosphere. The hotel is approximately 3.5 km from the city center.

How to go to Pan Pacific Hanoi from Airport

Getting to your hotel smoothly after a long flight is essential. Here's how to get to Pan Pacific Hanoi from Noi Bai International Airport (HAN).
  • Taxi (most direct): Taxis are readily available at the airport. The ride takes about 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Pan Pacific Hanoi for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance.

Pan Pacific Hanoi Reviews & Summary

Want to know what other guests think about Pan Pacific Hanoi? Hotel reviews offer valuable insights. Guests often rave about the hotel's excellent service, comfortable rooms, and stunning views of West Lake. A standout feature is the rooftop pool, perfect for relaxing after a day of exploring.

“Absolutely loved my stay! The staff was incredibly friendly, and the location was perfect for exploring the city. Highly recommend!”

Pan Pacific Hanoi Room Types Available

Choosing the right room is crucial for a comfortable stay. Pan Pacific Hanoi offers a variety of room types to suit different needs.
  • Deluxe Room: Offers city views, non-smoking options, and comfortable amenities.
  • Premier Room: Features upgraded amenities and often includes access to the Pacific Club.
  • Executive Suite: Provides more space, a separate living area, and premium services.
  • Family Suite: Designed for families, offering ample space and multiple beds.

Please note that smoking preferences and room views are subject to availability. Check with the hotel for pet-friendly policies and any associated fees.

Hotel Facilities in Pan Pacific Hanoi

Pan Pacific Hanoi provides a range of facilities to enhance your stay.
  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in relaxing treatments at the spa.
  • Business Center: For business travelers, the hotel offers a business center with essential services.
  • Kids' Club: Keep the little ones entertained with the Kids' Club.

Operating hours and extra fees may vary, so it's best to check with the hotel directly for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Pan Pacific Hanoi

Dining at the hotel is a delightful experience. Pan Pacific Hanoi offers several dining options to satisfy your cravings.
  • Pacifica Restaurant: Serves a variety of international dishes. Price per person: $30-$50.
  • Ming Restaurant: Offers authentic Cantonese cuisine. Price per person: $40-$60.
  • Song Hong Bar: Enjoy cocktails and light snacks with stunning views.
  • The Summit Bar: Offers a wide selection of drinks and snacks.

Buffet prices and opening hours may vary. Be sure to try the signature dishes at each restaurant!

Pan Pacific Hanoi Airport pickups and How to Book

Need a hassle-free transfer from the airport? Pan Pacific Hanoi offers airport pick-up services.

To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details, and the hotel will arrange a comfortable transfer for you.

Nearby MRT Station & Bus Stops

Getting around Hanoi is easy with public transport.
  • Nearest Bus Stop: Several bus stops are located within walking distance of the hotel.
  • Hanoi Metro: The nearest metro station is a short ride away.

You can purchase a public transport card at the station or use a mobile payment app.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family? Here are some nearby attractions:
  • Ho Chi Minh Mausoleum: A significant historical site. Entry is free.
  • Temple of Literature: Vietnam's first university. Entry fee: $2.
  • One Pillar Pagoda: A unique pagoda with historical significance. Entry is free.
  • West Lake: Enjoy a relaxing walk or boat ride. Free.
  • Vietnam Museum of Ethnology: Explore the diverse cultures of Vietnam. Entry fee: $2.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Pan Pacific Hanoi

Exploring the local food scene is a must! Here are some nearby dining options:
  • Cafe: Cong Caphe: Popular for its coconut coffee.
  • Restaurant: Green Tangerine: Offers French-Vietnamese cuisine.
  • Restaurant: Home Hanoi Restaurant: Serves traditional Vietnamese dishes.

Local Street Food:

  • Pho: A classic Vietnamese noodle soup.
  • Bun Cha: Grilled pork with vermicelli noodles.
  • Banh Mi: Vietnamese sandwich.
  • Cha Ca La Vong: Turmeric fish with dill.
  • Egg Coffee: A unique Hanoi specialty.

Shopping places near Pan Pacific Hanoi

Need some retail therapy? Here are some shopping options:
  • Trang Tien Plaza: A luxury shopping mall.
  • Vincom Center Ba Trieu: A large shopping mall with various brands.
  • Hang Gai Street: Known for silk shops and souvenirs.

Other Places to Stay Near Pan Pacific Hanoi

Looking for alternative accommodations? Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Sofitel Legend Metropole Hanoi
  • JW Marriott Hotel Hanoi
  • InterContinental Hanoi Westlake

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hanoi La Siesta Hotel & Spa
  • Apricot Hotel
  • The Lapis Hotel Hanoi

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hanoi Emerald Waters Hotel & Spa
  • Hanoi Old Quarter Hotel
  • Rising Dragon Estate Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Pan Pacific Hanoi? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in Pan Pacific Hanoi

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Pan Pacific Hanoi

What are available facilities at Pan Pacific Hanoi?
There are top facilites at Pan Pacific Hanoi such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Pan Pacific Hanoi?
Check-in time at Pan Pacific Hanoi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Pan Pacific Hanoi?
Pan Pacific Hanoi is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 20 floors.
How many rooms are available at Pan Pacific Hanoi?
Pan Pacific Hanoi has 272 rooms in total.
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More Reviews from Other Guests in Pan Pacific Hanoi

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (62)
Other sources (875)
8.8
Very Good
From 875 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Jeonga
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location.
Han Nee
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was a good experience.
Angela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is clean but furnished is old for a 4 or 5 stars hotel. Not impressive.
Huseyin
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good
Rick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff. Great location . View from rooftop lounge was outstanding.
Gilbert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A good hotel but air conditioning old and breakfast room too small.
Aiden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I'd say extremely over priced for a mediocre room that they call suit!
ANDRES
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
parisa
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Too old
Min Wei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Liudmila
icon-Family
Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!
Read More
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Conveniently located, well appointed hotel at a reasonable price .
Hakan
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

gym pool yoga class
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Such great attention to detail. Responsive staff. Impeccable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Pan Pacific Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (62)
Other sources (875)
8.8
Very Good
From 875 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Jeonga
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location.
Han Nee
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was a good experience.
Angela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is clean but furnished is old for a 4 or 5 stars hotel. Not impressive.
Huseyin
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good
Rick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff. Great location . View from rooftop lounge was outstanding.
Gilbert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

A good hotel but air conditioning old and breakfast room too small.
Aiden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I'd say extremely over priced for a mediocre room that they call suit!
ANDRES
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
parisa
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Too old
Min Wei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Liudmila
icon-Family
Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!
Read More
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Conveniently located, well appointed hotel at a reasonable price .
Hakan
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

gym pool yoga class
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Such great attention to detail. Responsive staff. Impeccable.
Number of reviews per page
20
40