Pullman Saigon Centre

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N/a

Breakfast was yummy!

Pullman Saigon Centre. The location is excellent, with stunning city views from the upper floors. Reception was outstanding, special thanks to Dong, Hung and Thuy for being friendly and helpful. The rooftop bar and restaurant have a great atmosphere, and the hotel offers a usable pool and gym. Breakfast choices are generous, especially for meat-eaters, and small touches (they provided a vase for flowers I bought locally) were appreciated. However, housekeeping was inconsistent: the bathroom, curtains and carpet of the main room needed cleaning, and a welcome drink was left in my room for several days. The room had a persistent damp smell that only improved after placing flowers in the provided vase. Although rooms are non-smoking, smoke from a neighbouring guest filtered into the hallway and my room, and enforcement seemed lax. The rooftop experience was mixed, service was friendly but the bartender could not make several listed house cocktails due to missing ingredients, and I was once given a drink that contained hot sauce. After sunset the rooftop becomes very buggy, which makes evenings uncomfortable. Also, the hotel advertises both a sauna and steam room, but I found only a steam room. Overall: great location, views and helpful reception staff, but the hotel should improve housekeeping, cocktail service, non-smoking enforcement and rooftop insect control.

Great hotel , restaurant food was awesome .

I wouldn't say it blew me away, rooms were ok, breakfast was better than most in HCM, staff was a bit strict overall which felt less friendly.

Excellent food in restaurant and room service. Enjoyed the rooftop bar. Excellent location close to all sightseeing and museums. Professional friendly staff.

Great location for the environment and walking street

Breakfast was awesome

The spot is very convenient. Rooms r clean.

Not up to the mark.

Beautiful room nice location!

Great place to stay

The staff was wonderful, easy check in, requested a late check out and was able to check out st 1pm. The breakfast buffet and buffet on weekends on 3rd floor was very good. The room was clean. It is my 2nd time staying here I highly recommended staying here. Great location in district 1.

Nice room and great staff.

The best of staff,from room service to front desk or touring the city

Excellent stay, staff were very friendly and efficient. Room was ideal. Location perfect to get around the city.

The room is good. The service is terrible. They are just rude and ruined my stay. Never again for this hotel

Staff were extremely cunning, they withhold my checkout long enough and made me pay for late checkout. Until I negotiated, they dropped the late checkout fee by half (they claim they do not charge by hourly rate, but they eventually gave me the rate for 3pm checkout). I also receive unpleasant stares from other staffs looking at me when I’m clarifying and negotiating about the rates for late checkout.

is lovely hotel but customer service is really poor specially front of house staff. No flexibility at all rude and abrupt staff. We came to check-in little bit earlier and requssted if room can be ready little bit earlier however straight away denied didn’t even checking with manager or housekeeping. Room was small and had hairs on bedsheet.