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ROSA Zen Hotel & Spa
Hotels
7.9
/10
Pleasant
207 reviews
What Guests Say About Their Stay
Tran T. D. T.
9.7
/ 10
Great experience at this hotel.
Nice room with full and good facilities.
Good wifi, television channels and good breakfast included in hotel booking.
Located in city center, it's easy and cheap to visit around.
Highly recommended for an accommodation in HCMC city center.
Quoc S. T.
9.7
/ 10
Everything was be perfect! It's over my expectation!
In the Area
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15 Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam, 711062
Main Facilities
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Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in ROSA Zen Hotel & Spa
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What's around ROSA Zen Hotel & Spa
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15 Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam, 711062
Discover More About ROSA Zen Hotel & Spa
Location
ROSA Zen Hotel & Spa is located in area / city Bến Nghé.
About ROSA Zen Hotel & Spa
ROSA Zen Hotel & Spa is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, ROSA Zen Hotel & Spa is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at ROSA Zen Hotel & Spa .
Are you a shopaholic? Staying at ROSA Zen Hotel & Spa will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, ROSA Zen Hotel & Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at ROSA Zen Hotel & Spa , a wonderful accommodation for your family holiday.
Not all hotel allow guests with pets, but ROSA Zen Hotel & Spa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ROSA Zen Hotel & Spa is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ROSA Zen Hotel & Spa .
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ROSA Zen Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, ROSA Zen Hotel & Spa is the right place to stay.
All facilities in ROSA Zen Hotel & Spa
Functional Hall
Lobby
Bedroom
Others
In-room Bathroom
Public Facilities
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Tours
Transportation
- Airport transfer
- Car rental
Food and Drinks
- Buffet breakfast
General
- Family room
Accommodation Policy & General Information in ROSA Zen Hotel & Spa
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Children policy: Child under 6-year-old sharing bed with parents stay free of charge. Child from 6-11 years old sharing bed with parents will be charged as per hotel’s policy. Extra charge for child will be paid directly to hotel. • Child above 12 years old is considered as adult
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at ROSA Zen Hotel & Spa | 42 |
Number of floors in ROSA Zen Hotel & Spa | 11 |
Another facilities in ROSA Zen Hotel & Spa | Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service |
Frequently asked question in ROSA Zen Hotel & Spa
What are available facilities at ROSA Zen Hotel & Spa ?
There are top facilites at ROSA Zen Hotel & Spa such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ROSA Zen Hotel & Spa ?
The standard check-in time at ROSA Zen Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ROSA Zen Hotel & Spa provide breakfast?
Yes, ROSA Zen Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in ROSA Zen Hotel & Spa
Traveloka (207)
7.9
Pleasant
From 207 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.6
Meal
7.6
Location
8.1
Service and Facilites
7.5
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Traveler Reviews ROSA Zen Hotel & Spa
Number of reviews per page
20
40
Customer reviews
Vu
8.6
/10
Reviewed 63 week(s) ago
Khách sạn có vị trí tốt, gần trung tâm và có nhiều nhà hàng quán ăn xung quanh. Loại phòng double như mới được nâng cấp style cổ điển, sạch sẽ nhưng nhỏ và không có cửa sổ nên hơi bí Không có dịch vụ dọn phòng hàng ngày, nếu muốn dọn phải treo biển bên ngoài cửa (nhân viên lễ tân không nhắc khách về việc này). Dịch vụ này đi ngược lại với dịch vụ phòng của khách sạn ở mọi nơi khác trên thế giới (nếu không muốn dọn phòng mới phải treo biển bên ngoài). Không dọn phòng nhưng cũng không cung cấp thêm nước miễn phí và trà cà phê theo ngày, phải hỏi nhân viên mới mang lên. Buổi trưa khách sạn mất điện khoảng 30’ nhưng không có máy phát điện dự phòng. Chấm điểm 3 sao cho vị trí còn về khách sạn chỉ được 2-2.5 sao.
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1 people find it helpful
MM
Michal M.
6.0
/10
Reviewed 78 week(s) ago
They don't let me in and want me to cancel the reservation I booked.
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HT
Ha Thi T. H.
5.1
/10
Reviewed 88 week(s) ago
cơ sở vật chất rất cũ kĩ, không được sạch sẽ
2 people find it helpful
KT
Kieu T. N.
5.1
/10
Reviewed 95 week(s) ago
The hotel is too dirty, I dare not sleep because it is too dirty. The sheets have blood and a lot of ants, the toilet is yellow, the faucet is dirty and dirty. Hotel business is too dirty
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3 people find it helpful
KA
KHAIROL A. B. A. R.
5.1
/10
Reviewed 96 week(s) ago
An uncomfortable experience. The room was old and quite dirty. The bed makes a loud noise when moving. The room is not cleaned, sheets and towels are not changed. Garbage is also not collected. Slow elevator movement and unfriendly reception. No greeting when customers enter and exit the hotel. The picture in the ad is very different from the reality. Please don't stay at this hotel. You will have a bad experience. The photo taken on check in day
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3 people find it helpful
Phong
6.0
/10
Reviewed 104 week(s) ago
Khách sạn cũ mèm, không có chỗ để ô tô
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TD
Thu D.
6.1
/10
Reviewed 104 week(s) ago
phòng cũ kỹ ảm đạm, chốt cửa nhà wc hỏng, tách trà không rửa nên rất bẩn, tủ đồ bụi bặm, máy lạnh sida, có tủ lạnh mà không có nước uống. nhân viên lễ tân nam ngủ mà kêu mãi không chịu dậy để mình check out, đồng hồ hết pin không thay
3 people find it helpful
PV
Phan V. A.
6.0
/10
Reviewed 107 week(s) ago
phòng mùi thuốc lá,thang máy hỏng
1 people find it helpful
TRAN T. K. L.
4.8
/10
Reviewed 110 week(s) ago
Phòng thì bốc mùi, phải đổi đi đổi lại bao nhiêu phòng vì hỏng cái này hư cái kia, phòng hư điều hoà phòng thì hỏng đèn hỏng cái xả bồn tắm xả nước mãi chẳng đầy, đặt trên app thì là qua đêm nhưng khi nhận phòng thì lại bảo là 3 giờ, nhưng mà lỡ đặt rồi nên phải trả thêm 200 tiền phí qua đêm, tổng thiệt hại là 417.000vnd trong chuyến ở lại một khách sạn quá tệ từ nhân viên phục vụ đến chất lượng phòng ở, nếu muốn chuyển phòng không hư hại thì lại mất phí, phân biệt cách đối xử với khách hàng sang trọng và khách hàng bình thường cực kì rõ rệt, bỏ tiền để ở phòng một cách thoải mái nhưng đến việc xả nước cũng bị nhân viên nói này nói kia, thật sự không đáng với số tiền bỏ ra.
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6 people find it helpful
TT
Thanh T. T.
6.3
/10
Reviewed 117 week(s) ago
lễ tân nam có vẻ khó chịu vì mình chỉ thuê 3 tiếng. phòng đôi diện tích trung bình, tiện ích đều đã cũ, dọn dẹp cũng sạch sẽ. tuy nhiên nước uống và đồ vệ sinh đều là hàng kém chất lượng không nên dùng
3 people find it helpful
MH
My Huyen T.
6.1
/10
Reviewed 119 week(s) ago
Khách sạn cũ có mùi nấm mốc, cách âm kém, tiếng ồn ở ngoài hành lang liên tục cả đêm không ngủ được, không có chỗ để xe phải để hành lang bên ngoài rất bất tiện
5 people find it helpful
NGUYEN T. H. V.
6.1
/10
Reviewed 120 week(s) ago
Receptionist attitude is normal, providing basic information during the stay. Housekeeping Attendant in the morning talking privately is very noisy. Bad points: Furniture and equipment in the room are too old. The lighting is not good, the air conditioner is not cool and noisy. Wifi cannot be used, cannot access the internet. Degraded bathroom stained with yellow and mildew. The room was not cleaned completely. Supplies from previous guests cannot be removed. When checking in, there is still trash and mineral water that has been left by previous guests, dirty carpets. The price compared to other hotels in the same price range is not commensurate with the quality of the room.
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1 people find it helpful
Dao D. H.
8.8
/10
Reviewed 122 week(s) ago
phòng vừa đủ để ở, các trang thiết bị đầy đủ. Yên tĩnh và xung quanh có nhiều tiện ích. Tuy nhiên kiến và côn trùng hơi nhiều
2 people find it helpful
TD
Tú Dương
5.5
/10
Reviewed 123 week(s) ago
The air conditioner is too bad, opening 16 degrees does not work, it is still very hot. Room lights flickering, dirty, cockroaches. Sleep one morning, wake up with water on the floor due to leaking air conditioner 😭
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4 people find it helpful
Nguyen V. C.
6.4
/10
Reviewed 129 week(s) ago
Lovely reception no comments. But in 3 days did not see the room cleaning, changing the sheets and towels. Had to go ask for a towel. Weak wifi The tank is not very clean, the shower and sink faucets are stuck and require force.
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5 people find it helpful
NQ
Nguyen Q. T.
6.1
/10
Reviewed 134 week(s) ago
At midnight 2 3 am, the fire alarm blared loudly, from the staff to the hotel owner, everyone was bewildered and reacted very, very slowly, everyone was worried about escaping. All guests on 12 floors jostled down the stairs below to escape, but the main door was still locked and did not open. Fortunately, there were guests smoking, causing smoke to enter the fire alarm system, not a real fire, if it really burned, it would surely die, but could not live with that kind of reaction of ks. The next day checkout did not receive an apology at all.
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1 people find it helpful
DT
Duong T. Q.
8.5
/10
Reviewed 136 week(s) ago
Initially, I chose to stay 2 nights but mistakenly stayed in the room for only 3 hours, but they still supported me to stay 2 nights. So when I was there, I felt friendly and enthusiastic.
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4 people find it helpful
LL
Lavender L.
8.5
/10
Reviewed 143 week(s) ago
The service staff is very nice, but the room is often missing or broken small items, such as lights or bathtub stoppers.
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6 people find it helpful
LN
Le Ngoc Q.
5.2
/10
Reviewed 143 week(s) ago
Credit card payment is subject to a 3% fee, the room is old and cramped, the lights are dim, there is no such thing. The stairs are bad.
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3 people find it helpful
NT
NGUYEN T. T. H.
6.4
/10
Reviewed 145 week(s) ago
Arriving at the place, waiting for 2 hours, the room was sold out, the staff was superficial, transferred to another hotel with bad quality.
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4 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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