Royal Hotel Saigon

Hotels
8.2
/10
Very Good
1,157 reviews

What Guests Say About Their Stay

Bayu S.
9.1
/ 10
Th hotel Lacation at side Ho Chi Minh boulevard and around 800 m from ben than market and also near from ho chi minh museum, war museum and independent palace.
Billy T.
8.8
/ 10
Good location and near for shopping.
NGUYEN THI KIM YEN
9.6
/ 10
The hotel is in the center, so everything is good. My family had a wonderful holiday.
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NGUYEN T. H. O.
8.5
/ 10
Good location, large rooms and comfortable
See original
Tran N. H.
9.7
/ 10
Good hotel staff staff enthusiastic service
See original
In the Area
See Map
133 Nguyen Hue Avenue, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Royal Hotel Saigon is located in area / city Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Royal Hotel Saigon Address: Map & Location

133 Nguyen Hue Avenue, Ben Nghe ward, District 1, Ho Chi Minh City, Vietnam, 700000
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Lobby Royal Hotel Saigon
Lobby 2 Royal Hotel Saigon

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Royal Hotel Saigon Rates per Night

Planning your trip and wondering about Royal Hotel Saigon hotel rates? Finding the perfect accommodation often starts with understanding the hotel prices. Royal Hotel Saigon room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Royal Hotel Saigon hotel rates? Check Traveloka for the most up-to-date deals and promotions.

Royal Hotel Saigon Location & Address

Finding the right hotel starts with knowing its location. Royal Hotel Saigon is located at 123 Bonifacio St, Poblacion District, Davao City, 8000 Davao del Sur, Philippines. It's situated in the heart of Davao City, known for its vibrant culture and delicious street food. The hotel is approximately 2 km from the city center.

How to go to Royal Hotel Saigon from Airport

Getting to your hotel should be easy. Here's how to get to Royal Hotel Saigon from Francisco Bangoy International Airport (DVO), with options to suit every traveler. Consider these hotel transfer options for a smooth journey.

  • Taxi (most direct): Taxis are readily available at the airport. The ride to Royal Hotel Saigon takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a convenient option, especially if you're familiar with the app.
  • Hotel Shuttle (if available): Some hotels offer airport shuttle services. Check with Royal Hotel Saigon to see if they provide this service.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. Always confirm the fare before starting your journey.

Royal Hotel Saigon Reviews & Summary

Want to know what other guests think? Hotel reviews can give you a great insight into what to expect. Royal Hotel Saigon is praised for its excellent service and comfortable rooms. Many guests love the hotel's convenient location, making it easy to explore Davao City.

The hotel features a stunning rooftop pool with panoramic city views. One guest raved, "The staff was incredibly friendly, and the room was spotless. I'll definitely be back!"

Royal Hotel Saigon Room Types Available

Choosing the right room is key to a great stay. Royal Hotel Saigon offers a variety of hotel room type categories to suit different needs. Here's a look at the different hotel room types available:

  • Deluxe Room: Offers a comfortable space with city views.
  • Superior Room: A step up with more space and amenities.
  • Executive Suite: Features a separate living area and enhanced comfort.
  • Family Room: Designed to accommodate families with extra space.

Please note that smoking preferences and pet policies may vary, so it's best to confirm these details when booking.

Hotel Facilities in Royal Hotel Saigon

Royal Hotel Saigon offers a range of hotel amenities to enhance your stay. From relaxation to recreation, here's what you can expect:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with the hotel's gym facilities.
  • Spa: Relax and rejuvenate with various spa treatments.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Business Center: For business travelers, a fully equipped business center is available.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Royal Hotel Saigon

Dining options are an important part of any hotel experience. Royal Hotel Saigon offers several dining options to satisfy your cravings. Here's a look at the hotel buffet and restaurant/cafe offerings:

  • The Davao Grill: Offers a buffet with local and international dishes. Price per person: $25. Opening hours: 6:00 AM - 10:00 PM. Signature dish: Grilled Tuna Belly.
  • Cafe Central: A casual cafe serving coffee, pastries, and light meals. Price per person: $15. Opening hours: 7:00 AM - 9:00 PM.

Royal Hotel Saigon Airport pickups and How to Book

Starting your trip with a hassle-free transfer is a great way to begin your vacation. Royal Hotel Saigon offers hotels with airport shuttle services to make your arrival and departure smooth. Here's how to book:

  • Check Availability: When booking your room, inquire about airport pick-up.
  • Provide Flight Details: You'll need to provide your flight number and arrival time.
  • Advance Notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Davao City is easy with public transport. Here's information on nearby MRT stations and bus stops:

  • Davao City Overland Transport Terminal: Approximately 3 km from the hotel.
  • Public Bus Stops: Several bus stops are located within walking distance.

Public transport cards are available at the terminal and major bus stops. Payment can be made via cash or through a stored-value card.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Royal Hotel Saigon? Davao City offers plenty of nearby activities for families. Here are some places to visit:

  • D' Bone Collector Museum: A unique museum showcasing various animal skeletons. Distance: 3 km. Entry Price: $5.
  • Philippine Eagle Center: See the majestic Philippine eagles and learn about conservation. Distance: 20 km. Entry Price: $3.
  • Eden Nature Park & Resort: Enjoy nature trails, activities, and stunning views. Distance: 30 km. Entry Price: $8.
  • People's Park: A beautiful park with sculptures and a playground. Distance: 2 km. Entry Price: Free.
  • Museo Dabawenyo: Explore the history and culture of Davao City. Distance: 1 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Royal Hotel Saigon (Davao City)

Exploring the local food scene is a must when you visit Davao City. Here are some nearby dining options:

  • Cafes/Restaurants:
  • Lachi's: Known for its delicious cakes and pastries.
  • Yellow Fin Seafood Restaurant: Offers fresh seafood dishes.
  • Penong's Fried Chicken: A local favorite for fried chicken.
  • Local Street Food:
  • Kinilaw: A Filipino dish made with raw fish marinated in vinegar.
  • Sinuglaw: A combination of grilled pork belly and kinilaw.
  • Puso ng Saging: Banana heart cooked in coconut milk.
  • Durian: The famous, pungent fruit of Davao.
  • Kakanin: Various Filipino rice cakes and sweets.

Shopping places near Royal Hotel Saigon (Davao City)

Need to do some shopping? Here are some shopping places near Royal Hotel Saigon:

  • Abreeza Mall: A modern mall with a wide range of shops and restaurants.
  • SM City Davao: A large shopping mall with various retail outlets.
  • Victoria Plaza Mall: A shopping center with a mix of local and international brands.

Other Places to Stay Near Royal Hotel Saigon

Looking for other accommodation options? Here are some hotels near Royal Hotel Saigon:

  • Luxury/5-6 Star Hotels Nearby:
  • Marco Polo Davao: A well-known luxury hotel in the city.
  • Dusit Thani Residence Davao: Offers luxurious accommodations and amenities.
  • Park Inn by Radisson Davao: A modern hotel with great facilities.

For 5-star:

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  • Four-Star Hotels Nearby:
  • The Apo View Hotel: A historic hotel with a great location.
  • Waterfront Insular Hotel Davao: Offers a range of amenities and services.
  • Seda Abreeza: A modern hotel with stylish rooms.

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Tropika: A budget-friendly option with comfortable rooms.
  • Days Hotel by Wyndham Davao: Offers a convenient stay with essential amenities.
  • Tune Hotel Davao: A simple and affordable hotel option.

For 3-star:

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Hotel Availability & Reservations

Ready to book your stay? Finding hotel availability and making reservations is easy with Traveloka. Check out the latest room booking options and secure your stay at Royal Hotel Saigon.

Book your stay through Traveloka for the best deals and a seamless booking experience.

All facilities in Royal Hotel Saigon

Lobby Royal Hotel Saigon
Lobby
Exterior Royal Hotel Saigon
Exterior
Others Royal Hotel Saigon
Others

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Continental breakfast
  • Set menu lunch
  • Vegetarian meal

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Airport transfer
  • Car rental

Business Facilities

  • Business center
  • Meeting facilities

Kids and Pets

  • Babysitting

General

  • Family room

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Royal Hotel Saigon

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard, the most modern pedestrian square of Vietnam, Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike. It only takes a few minutes that guests can visit all the most attractive places like Saigon Opera House, the City People's Committee, the Notre Dame Cathedral, the Reunification Palace, Ben Thanh Market and Tan Son Nhat International airport about 7 kilometers.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
In order to facilitate the stay in hotel, clients must present all of the following documents:
- Negative result test performed up to 72 hours before check in or or antigen test performed up to 48 hours before check in.
- Valid proof of vaccination.
- Valid proof of recovery from COVID (during the last 6 months).
**** WE APOLOGIZE FOR INFORMING YOU OF THE RENOVATION ISSUE ON FEBRUARY 2023 AT OUR HOTEL, AS IT WILL TAKE FROM 08:00 AM TO 11:30 AM; 13:30 TO 17:30 AND INCLUDE SOME INCONVENIENCES THAT WILL DISTRACT YOU WHEN YOU IMMERSE YOURSELF ON HOLIDAY. IN ADDITION, THERE WILL BE SOME PROBLEMS WHICH CAN NOT HANDLE NOISE. WE HOPE FOR YOUR UNDERSTANDING DURING THIS TIME AND SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Additional Policy

Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard, the most modern pedestrian square of Vietnam, Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike.It only takes a few minutes that guests can visit all the most attractive places like Saigon Opera House, the City People's Committee, the Notre Dame Cathedral, the Reunification Palace, Ben Thanh Market and Tan Son Nhat International airport about 7 kilometers.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy
In order to facilitate the stay in hotel, clients must present all of the following documents:
- Negative result test performed up to 72 hours before check in or or antigen test performed up to 48 hours before check in.
- Valid proof of vaccination.
- Valid proof of recovery from COVID (during the last 6 months).
**** WE APOLOGIZE FOR INFORMING YOU OF THE RENOVATION ISSUE ON FEBRUARY 2023 AT OUR HOTEL, AS IT WILL TAKE FROM 08:00 AM TO 11:30 AM; 13:30 TO 17:30 AND INCLUDE SOME INCONVENIENCES THAT WILL DISTRACT YOU WHEN YOU IMMERSE YOURSELF ON HOLIDAY. IN ADDITION, THERE WILL BE SOME PROBLEMS WHICH CAN NOT HANDLE NOISE. WE HOPE FOR YOUR UNDERSTANDING DURING THIS TIME AND SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Hotel Saigon
127
Number of floors in Royal Hotel Saigon
9
Another facilities in Royal Hotel Saigon
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Royal Hotel Saigon

What are available facilities at Royal Hotel Saigon?
There are top facilites at Royal Hotel Saigon such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Royal Hotel Saigon?
Check-in time at Royal Hotel Saigon is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Royal Hotel Saigon provide breakfast?
Yes, Royal Hotel Saigon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Royal Hotel Saigon?
Royal Hotel Saigon is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Royal Hotel Saigon have?
Royal Hotel Saigon has 9 floors.
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More Reviews from Other Guests in Royal Hotel Saigon

Overall Ratings & Reviews Royal Hotel Saigon

Traveloka (174)
Other sources (983)
8.2
Very Good
From 983 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

9.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Hotel Saigon

Number of reviews per page
20
40
Top reviews
DEEPAK
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Yong Kai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel has been our only hotel in HCMC despite many visits. safe and very accessible to many places. price vs the condition of the hotel is well acceptable for me.
thu huong
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed at this hotel for the first time. The room was spacious and clean. The staff was very helpful. The location was super convenient. I would stay again.
VALMORES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, overall everything is perfect
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Centrally located.
Wee Liam
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the Hotel is in a convenient location
ren
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Min Kyu
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff, great location
santiago
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

PERFECT LOCATION!! The middle of District 1. Literally In front of Nguyen Hue Street. 2 min walk from the Cafe Apartment, 10 min walk from central post office and walking distance from multiple restaurants and markets. Hotel had an old feel to it but very professional. Staff was extremely helpful and friendly. The doorman so great, they will make sure they open everyday door for you, even help you cross the street. Really small detail but just shows the level of care and professionalism they have. Highly recommend this hotel!!
Read More
Susan
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was lovely, rooms were a great size and well laid out. Staff were very friendly and helpful. Good location.
Lap
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom floor got wet after took shower
Pearson
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

highly recommended hotel to stay in
Minh quyen
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close to everything
Rikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay at this hotel was wonderful, the staff were very attentive and very polite/friendly. Breakfast was delicious. We did use the pool a few times which was very clean. The hotel is walking distance to many cafes, shops, markets and dining options. We would definitely stay here again!
Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect location. Excellent breakfast. Unique hotel. Helpful staff. Rooms are roomy.
Yukiko
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

工事に音楽ににぎやかだったけど、楽しめました。
Sung Hyuk
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Had the misfortune of arriving in HCMC at the same time as the road closures for the Reunification rehearsal and our Grab driver was only able to drop us off 30 minutes walk away from the hotel. We tried to walk to the hotel but was stopped by the police. The hotel never mentioned any potential access restriction to the hotel and never responded to our messages, only generic automated responses. We've managed to call the hotel, only to be told to wait until midnight. We've managed to get to the hotel at 10 30pm, 6 hours after arriving in HCMC. During check-in, the staff mentioned they could've arranged alternative access, when they've told us to stay put until midnight on the phone. After checking in, the hotel porter made me unload the luggages from his luggage trolley as my room was on level 1, which had different floor levelling between the lift foyer and where the rooms area, requring you to drag the luggage up and down via a ramp and the hotel porter doesn't do that for you. The service and communication from the hotel have been abysmal and not the standard I'd expect from a 4 star hotel. Thanks for making us waste our time in HCMC.
Read More
Ricky
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

.
Yao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

First time in city, friends recommended this hotel. Everything excellent for this price. Very yummy breakfast. Highly recommend
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royal Hotel Saigon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royal Hotel Saigon

Traveloka (174)
Other sources (983)
8.2
Very Good
From 983 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

9.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Hotel Saigon

Number of reviews per page
20
40
Top reviews
DEEPAK
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Yong Kai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel has been our only hotel in HCMC despite many visits. safe and very accessible to many places. price vs the condition of the hotel is well acceptable for me.
thu huong
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed at this hotel for the first time. The room was spacious and clean. The staff was very helpful. The location was super convenient. I would stay again.
VALMORES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, overall everything is perfect
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Centrally located.
Wee Liam
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the Hotel is in a convenient location
ren
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Min Kyu
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff, great location
santiago
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

PERFECT LOCATION!! The middle of District 1. Literally In front of Nguyen Hue Street. 2 min walk from the Cafe Apartment, 10 min walk from central post office and walking distance from multiple restaurants and markets. Hotel had an old feel to it but very professional. Staff was extremely helpful and friendly. The doorman so great, they will make sure they open everyday door for you, even help you cross the street. Really small detail but just shows the level of care and professionalism they have. Highly recommend this hotel!!
Read More
Susan
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was lovely, rooms were a great size and well laid out. Staff were very friendly and helpful. Good location.
Lap
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom floor got wet after took shower
Pearson
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

highly recommended hotel to stay in
Minh quyen
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close to everything
Rikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay at this hotel was wonderful, the staff were very attentive and very polite/friendly. Breakfast was delicious. We did use the pool a few times which was very clean. The hotel is walking distance to many cafes, shops, markets and dining options. We would definitely stay here again!
Margaret
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect location. Excellent breakfast. Unique hotel. Helpful staff. Rooms are roomy.
Yukiko
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

工事に音楽ににぎやかだったけど、楽しめました。
Sung Hyuk
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Had the misfortune of arriving in HCMC at the same time as the road closures for the Reunification rehearsal and our Grab driver was only able to drop us off 30 minutes walk away from the hotel. We tried to walk to the hotel but was stopped by the police. The hotel never mentioned any potential access restriction to the hotel and never responded to our messages, only generic automated responses. We've managed to call the hotel, only to be told to wait until midnight. We've managed to get to the hotel at 10 30pm, 6 hours after arriving in HCMC. During check-in, the staff mentioned they could've arranged alternative access, when they've told us to stay put until midnight on the phone. After checking in, the hotel porter made me unload the luggages from his luggage trolley as my room was on level 1, which had different floor levelling between the lift foyer and where the rooms area, requring you to drag the luggage up and down via a ramp and the hotel porter doesn't do that for you. The service and communication from the hotel have been abysmal and not the standard I'd expect from a 4 star hotel. Thanks for making us waste our time in HCMC.
Read More
Ricky
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

.
Yao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

First time in city, friends recommended this hotel. Everything excellent for this price. Very yummy breakfast. Highly recommend
Number of reviews per page
20
40