The Exquisite HaLong Hotel

Hotels
8.8
/10
Very Good
338 reviews

What Guests Say About Their Stay

Staff Friendliness (16)
Distance To City Center (14)
Room Space (14)
Family Friendly (12)
Marta S. T. S.
10.0
/ 10
Akomodasi ini sangat cocok untuk kami yang hendak berwisata ke Halong Bay karena dekat ke pantai, pelayanan resepsionis sangat ramah dan cepat tanggap, kamar bersih dan sarapan pagi sangat enak.
Cẩm T.
8.8
/ 10
Friendly staff, check in and out procedures are very quick. Room is clean and relatively nice. Delicious buffet breakfast. Unexpectedly, with a room rate of only nearly 600k on weekdays, there is such good service. Will definitely come back.
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N***ư
10.0
/ 10
The rooms at this hotel are very clean and comfortable, with full amenities such as TV, refrigerator and private bathroom. The staff are very friendly and helpful.
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Vo Thanh L.
10.0
/ 10
The hotel has full amenities, clean rooms, convenient to travel, located in the new area of Sun so it is still quiet, not too noisy, more comfortable for resting. The price I booked was very reasonable compared to the amenities, including breakfast buffet. My room was on the 2nd floor but still had a clear view, and I could even watch the sunrise right in the room. In the middle of a place with expensive tourism services like Ha Long, there is still a delicious, cheap hotel like this, I highly recommend everyone to stay here ☺️
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NGUYEN B. V.
9.4
/ 10
Reasonable price, nice room
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In the Area
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Sun Premier Halong Village, Bai Chay Ward, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Exquisite HaLong Hotel is a hotel in a good neighborhood, which is located at Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Exquisite HaLong Hotel Address: Map & Location

Sun Premier Halong Village, Bai Chay Ward, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 01100
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Lobby The Exquisite HaLong Hotel
Lobby 2 The Exquisite HaLong Hotel

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The Exquisite HaLong Hotel Rates per Night

Planning your dream getaway? Understanding The Exquisite HaLong Hotel hotel rates is the first step! Hotel prices can fluctuate, so knowing what to expect helps you plan your budget. The Exquisite HaLong Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Exquisite HaLong Hotel hotel rates?

The Exquisite HaLong Hotel Location & Address

Finding your way to The Exquisite HaLong Hotel is easy! Knowing the hotel address and location helps you plan your trip. The Exquisite HaLong Hotel is located at Sun Premier Halong Village, Hạ Long, Bãi Cháy, , phường Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam, 01100. It's situated in the Bang Rak area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to The Exquisite HaLong Hotel from Airport

Getting from the airport to The Exquisite HaLong Hotel is a breeze! Several options are available for hotel transfer, ensuring a smooth start to your vacation. Here's how you can get from Changi Airport (SIN) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a convenient way to get to the hotel.
  • MRT (most affordable): Take the MRT from Changi Airport Station to the nearest station to the hotel. This is the most budget-friendly option, but it may involve a short walk or a connecting ride.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking.

The Exquisite HaLong Hotel Reviews & Summary

Wondering what other guests think? Hotel reviews offer valuable insights into the guest experience. The Exquisite HaLong Hotel consistently receives positive feedback, making it a popular choice for travelers. Guests rave about the hotel's prime location, friendly staff, and comfortable rooms. A standout feature is the rooftop pool, offering stunning city views.

One guest raved, "The Exquisite HaLong Hotel exceeded my expectations! The service was impeccable, and the location was perfect for exploring the city. I can't wait to return!"

The Exquisite HaLong Hotel Room Types Available

Choosing the perfect room is key to a great stay! The Exquisite HaLong Hotel offers a variety of hotel room type categories to suit every traveler's needs. Whether you're looking for a cozy space or a luxurious suite, you'll find the perfect fit.

  • Deluxe Room: Comfortable and well-appointed, with city views.
  • Premier Room: Larger than the Deluxe Room, with upgraded amenities and potentially a bathtub.
  • Executive Suite: Spacious suite with a separate living area and bedroom, offering premium views.
  • Family Room: Designed for families, with multiple beds and extra space.

Please note: Smoking and non-smoking rooms are available. Pet-friendly rooms are not available.

Hotel Facilities in The Exquisite HaLong Hotel

The Exquisite HaLong Hotel offers a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a memorable experience.

  • Rooftop Pool: Enjoy a refreshing swim with panoramic city views. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Center: Stay active with a fully equipped gym. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment. Open daily from 10:00 AM to 8:00 PM.
  • Business Center: Stay connected with work with computer and printing facilities.

Hotel Buffet or Restaurant/Cafe in The Exquisite HaLong Hotel

Dining at The Exquisite HaLong Hotel is a treat! The hotel features several dining options, offering a variety of cuisines to satisfy your cravings.

  • The City View Restaurant: Offers a buffet breakfast with a wide selection of international dishes. Price: $35 per person. Open daily from 6:30 AM to 10:30 AM.
  • The Spice Route: Serves authentic Indian cuisine for lunch and dinner. Price: $40 per person. Open daily from 12:00 PM to 10:00 PM.
  • The Sky Bar: Enjoy cocktails and light snacks with stunning city views. Open daily from 5:00 PM to 12:00 AM.

The Exquisite HaLong Hotel Airport pickups and How to Book

Need a hassle-free airport transfer? The Exquisite HaLong Hotel offers convenient airport pickups to make your arrival and departure seamless. Hotels with airport shuttle services can make your trip easier.

To book an airport transfer, please contact the hotel at least 24 hours in advance. You can do this by calling the hotel directly or by adding a request when you book your room through Traveloka. The hotel will provide you with details on the pick-up location and any associated fees.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy with convenient public transport! The Exquisite HaLong Hotel is well-connected to the city's MRT and bus networks.

  • Nearest MRT Station: Tanjong Pagar MRT Station (approximately 0.5 km).
  • Bus Stops Nearby: Several bus stops are located within a short walking distance of the hotel.

You can use an EZ-Link card or a contactless credit/debit card for payment on public transport. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Exquisite HaLong Hotel? There are plenty of nearby activities and places to visit for families and kids!

  • Gardens by the Bay: Explore the iconic Supertrees and Cloud Forest. Distance: 3 km. Entry Price: $28.
  • Singapore Zoo: Discover a wide variety of animals in a natural habitat. Distance: 20 km. Entry Price: $48.
  • S.E.A Aquarium: Explore the underwater world. Distance: 5 km. Entry Price: $40.
  • ArtScience Museum: Interactive exhibits for all ages. Distance: 3 km. Entry Price: $19.
  • Singapore Flyer: Enjoy panoramic views of the city. Distance: 2 km. Entry Price: $33.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Exquisite HaLong Hotel (Bang Rak)

Exploring the local food scene is a must! Here are some great places to eat near The Exquisite HaLong Hotel in Bang Rak:

Cafes/ Restaurants:

  • Tiong Bahru Bakery: Known for its delicious pastries and coffee.
  • PS.Cafe: Offers a relaxed atmosphere and a diverse menu.
  • Lau Pa Sat: A historic food market with a wide variety of cuisines.

Local Streetfood:

  • Hainanese Chicken Rice: A Singaporean classic.
  • Laksa: A spicy noodle soup.
  • Kaya Toast: A sweet and savory breakfast staple.
  • Chilli Crab: A must-try seafood dish.
  • Satay: Grilled skewers of marinated meat.

Shopping places near The Exquisite HaLong Hotel (Bang Rak)

Shop till you drop! Here are some shopping places near The Exquisite HaLong Hotel in Bang Rak:

  • Orchard Road: A world-renowned shopping destination with luxury brands and department stores.
  • VivoCity: A large shopping mall with a wide variety of stores and entertainment options.
  • Marina Bay Sands: Offers luxury shopping and dining experiences.

Other Places to Stay Near The Exquisite HaLong Hotel

Looking for alternative accommodations? Here are some other hotels near The Exquisite HaLong Hotel in Bang Rak:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Millenia Singapore
  • Marina Bay Sands
  • Fullerton Bay Hotel

Four-Star Hotels Nearby:

  • Hotel G Singapore
  • Parkroyal on Beach Road
  • Village Hotel Bugis

Three-Star Hotels Nearby:

  • Hotel Boss
  • Fragrance Hotel - Bugis
  • V Hotel Lavender

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay? Check hotel availability and make your reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best deals and book your room with confidence.

Book your stay at The Exquisite HaLong Hotel today and start planning your unforgettable getaway!

All facilities in The Exquisite HaLong Hotel

Swimming Pool The Exquisite HaLong Hotel
Swimming Pool
Common Space The Exquisite HaLong Hotel
Common Space
Lobby The Exquisite HaLong Hotel
Lobby
Exterior The Exquisite HaLong Hotel
Exterior
Bedroom The Exquisite HaLong Hotel
Bedroom

Hotel Services

  • Front desk
  • Laundry service
  • Tours
  • 24-hour Receptionist
  • Luggage storage
  • Porter
  • Limited hours room service
  • Express check-in
  • Express check-out
  • Early Check-in
  • Late Check-out
  • Money changer
  • Doorman
  • 24-hour security
  • Bellhop

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Late check-out
  • Early check-in

In-room Facilities

  • Bathrobe
  • Desk
  • Refrigerator
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Minibar
  • Cable TV

Food and Drinks

  • Breakfast
  • Restaurant with AC
  • Cafe
  • Set menu dinner
  • Hot breakfast
  • Gluten-free meals
  • Vegetarian meal
  • A la carte breakfast

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Fireplace in lobby

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket
  • Beauty salon

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Photocopier
  • PRINTER

Kids and Pets

  • CRIBS

Things to Do

  • TV lounge

Accommodation Policy & General Information in The Exquisite HaLong Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Miễn phí phụ thu cho trẻ em dưới 3 tuổi khi ở cùng với
Maximum 1 (one) child under 3 years old sharing existing bed with parents without surcharge
Khách sạn có thể áp dụng phí phụ thu 150,000VND cho trẻ thứ 2 hoặc trẻ em từ 4-7 tuổi khi ở cùng phòng với khách người lớn
Hotel may apply surcharge of 150,000VND for 2nd child or child from 4-7 years old who stay in the same room with adult guests
Khách sạn có thể áp dụng phí phụ thu 250,000VND cho trẻ em từ 8 tuổi hoặc người lớn cần giường phụ
Hotel may apply surcharge of 250,000VND child from 8 years old or adult with extra bed

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Exquisite HaLong Hotel
35
Number of floors in The Exquisite HaLong Hotel
7
Another facilities in The Exquisite HaLong Hotel
Front desk, Laundry service, Tours, 24-hour Receptionist, Luggage storage

Frequently asked question in The Exquisite HaLong Hotel

What are available facilities at The Exquisite HaLong Hotel?
There are top facilites at The Exquisite HaLong Hotel such as AC, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Exquisite HaLong Hotel?
Check-in time at The Exquisite HaLong Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Exquisite HaLong Hotel provide breakfast?
Yes, The Exquisite HaLong Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Exquisite HaLong Hotel?
The Exquisite HaLong Hotel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Exquisite HaLong Hotel have?
The Exquisite HaLong Hotel has 7 floors.
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More Reviews from Other Guests in The Exquisite HaLong Hotel

8.8
Very Good
From 336 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about The Exquisite HaLong Hotel
All
Staff Friendliness (12)
Check-in/out Time (9)
Room Space (9)
Distance to City Center (8)
Family Friendly (8)
Bathroom (8)
Wifi (7)
Accessibility (6)
Ambiance (6)
Bedroom (6)
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Traveler Reviews The Exquisite HaLong Hotel

Number of reviews per page
20
40
Customer reviews
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff is enthusiastic and supportive. The location is not very close to the sea, about 1 km from the sea, but the road is ok, it is easy to call a car. I see that the owner of this hotel (previously the secret, not sure if the owner has changed) takes good care of the hotel, from the decoration to the items in the room, the space is quite cozy The breakfast does not have many dishes, but it is quite delicious The TV does not have Netflix highly recommend
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Accommodation's Reply
19 Sep 2025
Hello Dear Guest Thank you for leaving a positive review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stay. Best regards, Customer Services Department
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D***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The hotel is affordable and convenient for traveling. The only problem is that the room is not very cool. Even if you go to a 16* hotel, it will still be cool.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Lê Hiển
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, good service
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Accommodation's Reply
17 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Trọng D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Nice clean room, enthusiastic staff
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Accommodation's Reply
17 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
quite ok. friendly staff (sometimes a bit too much), reasonable room price, lobby looks quite to my taste. near Sun area, breakfast is served with some basic dishes. 3n2d ok
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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L***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Went to concert and encountered a storm but hotel quality was better than expected. Pretty good experience for the price.
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Accommodation's Reply
07 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good food, clean and tidy room
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Accommodation's Reply
07 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
so awesome i want to go back
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Cẩm T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Friendly staff, check in and out procedures are very quick. Room is clean and relatively nice. Delicious buffet breakfast. Unexpectedly, with a room rate of only nearly 600k on weekdays, there is such good service. Will definitely come back.
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Guest Thank you for leaving a positive review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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L***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Convenient location. Easy to travel, clean room, toilet, delicious breakfast, should experience it.
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4 people find it helpful
Accommodation's Reply
27 Jun 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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N***ư
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The rooms at this hotel are very clean and comfortable, with full amenities such as TV, refrigerator and private bathroom. The staff are very friendly and helpful.
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5 people find it helpful
Accommodation's Reply
27 Jun 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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D***g
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
More than a year ago I went to this hotel under a different name. Now it probably changed owners to another name. I feel like everything is a bit worse now than before.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for sharing your feedback about your stay. We are very sorry and regret that your experience was not as expected and could have been better. Please contact the hotel directly to give us feedback about your experience. The Secret HaLong Hotel hopes to have the opportunity to improve your experience and welcome you back in the near future. Best regards, Customer Services Department
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LUONG T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Big room, clean, very enthusiastic staff
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3 people find it helpful
Accommodation's Reply
22 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Nhung N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The first time at the exquisite hotel in Ha Long, I felt that a room space seemed very okay. There was nothing to complain about from the ground up to the room.
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+2
5 people find it helpful
Accommodation's Reply
22 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Trang L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Friendly staff, room is a bit moldy, poor soundproofing but reasonable price
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10 people find it helpful
Accommodation's Reply
09 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Trang L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Friendly staff, central location
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4 people find it helpful
Accommodation's Reply
09 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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VU THI T.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 31 week(s) ago
Not cleaned thoroughly. Trash bin still has condoms. No tissue. Sink looks old and dirty after being washed for a long time. Poor soundproofing, but breakfast is ok. 2/5
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5 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, Thank you for sharing your feedback about your stay. We are very sorry and regret that your experience was not as expected and could have been better. Please contact the hotel directly to give us feedback about your experience. The Secret HaLong Hotel hopes to have the opportunity to improve your experience and welcome you back in the near future. Best regards, Le Phuong Nam Customer Services Department
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B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
I was fined 100 for smoking hiccc. Partly because I didn't read the notice at the counter and also checked in, the receptionist advised me about the rules so I don't know 🥲🥲
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3 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Bui H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Traveling and just wanting to sleep in the room is better than going out 😭😭😭
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3 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
I want to stay here forever and never go home again 😭
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1 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Lobby 4 The Exquisite HaLong Hotel

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8.8
Very Good
From 336 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about The Exquisite HaLong Hotel
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Staff Friendliness (12)
Check-in/out Time (9)
Room Space (9)
Distance to City Center (8)
Family Friendly (8)
Bathroom (8)
Wifi (7)
Accessibility (6)
Ambiance (6)
Bedroom (6)
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Traveler Reviews The Exquisite HaLong Hotel

Number of reviews per page
20
40
Customer reviews
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff is enthusiastic and supportive. The location is not very close to the sea, about 1 km from the sea, but the road is ok, it is easy to call a car. I see that the owner of this hotel (previously the secret, not sure if the owner has changed) takes good care of the hotel, from the decoration to the items in the room, the space is quite cozy The breakfast does not have many dishes, but it is quite delicious The TV does not have Netflix highly recommend
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Accommodation's Reply
19 Sep 2025
Hello Dear Guest Thank you for leaving a positive review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stay. Best regards, Customer Services Department
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D***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The hotel is affordable and convenient for traveling. The only problem is that the room is not very cool. Even if you go to a 16* hotel, it will still be cool.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Lê Hiển
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, good service
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Accommodation's Reply
17 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Trọng D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Nice clean room, enthusiastic staff
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Accommodation's Reply
17 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
quite ok. friendly staff (sometimes a bit too much), reasonable room price, lobby looks quite to my taste. near Sun area, breakfast is served with some basic dishes. 3n2d ok
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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L***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Went to concert and encountered a storm but hotel quality was better than expected. Pretty good experience for the price.
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Accommodation's Reply
07 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good food, clean and tidy room
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Accommodation's Reply
07 Aug 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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T***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 19 week(s) ago
so awesome i want to go back
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Exquisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope that The Exquisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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Cẩm T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Friendly staff, check in and out procedures are very quick. Room is clean and relatively nice. Delicious buffet breakfast. Unexpectedly, with a room rate of only nearly 600k on weekdays, there is such good service. Will definitely come back.
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Guest Thank you for leaving a positive review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Customer Services Department
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L***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Convenient location. Easy to travel, clean room, toilet, delicious breakfast, should experience it.
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4 people find it helpful
Accommodation's Reply
27 Jun 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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N***ư
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The rooms at this hotel are very clean and comfortable, with full amenities such as TV, refrigerator and private bathroom. The staff are very friendly and helpful.
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5 people find it helpful
Accommodation's Reply
27 Jun 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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D***g
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
More than a year ago I went to this hotel under a different name. Now it probably changed owners to another name. I feel like everything is a bit worse now than before.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for sharing your feedback about your stay. We are very sorry and regret that your experience was not as expected and could have been better. Please contact the hotel directly to give us feedback about your experience. The Secret HaLong Hotel hopes to have the opportunity to improve your experience and welcome you back in the near future. Best regards, Customer Services Department
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LUONG T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Big room, clean, very enthusiastic staff
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3 people find it helpful
Accommodation's Reply
22 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Nhung N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The first time at the exquisite hotel in Ha Long, I felt that a room space seemed very okay. There was nothing to complain about from the ground up to the room.
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+2
5 people find it helpful
Accommodation's Reply
22 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Trang L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Friendly staff, room is a bit moldy, poor soundproofing but reasonable price
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10 people find it helpful
Accommodation's Reply
09 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Trang L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Friendly staff, central location
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4 people find it helpful
Accommodation's Reply
09 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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VU THI T.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 31 week(s) ago
Not cleaned thoroughly. Trash bin still has condoms. No tissue. Sink looks old and dirty after being washed for a long time. Poor soundproofing, but breakfast is ok. 2/5
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5 people find it helpful
Accommodation's Reply
09 May 2025
Dear Guest, Thank you for sharing your feedback about your stay. We are very sorry and regret that your experience was not as expected and could have been better. Please contact the hotel directly to give us feedback about your experience. The Secret HaLong Hotel hopes to have the opportunity to improve your experience and welcome you back in the near future. Best regards, Le Phuong Nam Customer Services Department
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B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
I was fined 100 for smoking hiccc. Partly because I didn't read the notice at the counter and also checked in, the receptionist advised me about the rules so I don't know 🥲🥲
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3 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Bui H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Traveling and just wanting to sleep in the room is better than going out 😭😭😭
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3 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
I want to stay here forever and never go home again 😭
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1 people find it helpful
Accommodation's Reply
03 May 2025
Hello Dear Guest Thank you for leaving a good review about your stay at The Equisite HaLong Hotel. Your positive feedback is the motivation for our hotel to strive even harder to maintain and continuously improve the quality of service, experience and customer satisfaction. Your satisfaction is our mission, so we always want to serve you with the best quality and most professional services. We wish you and your family always happy, healthy and all the best. We hope The Equisite HaLong Hotel will welcome you in the next stays. Best regards, Le Phuong Nam Customer Services Department
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Number of reviews per page
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