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The Queen Hotel & Spa 2
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The Queen Hotel & Spa 2
Hotels
7.9
/10
Pleasant
103 reviews
What Guests Say About Their Stay
Staff Friendliness (5)
y***a
9.1
/ 10
The place is a bit inside the alley, but close to cafes, accessory shopping places and also delicious food. There is a lift and this is very helpful. The staff are very friendly and agile 🙌🏻
DO THI L. H.
9.7
/ 10
Clean hotel, lovely friendly staff. Nice location, 5 minutes walk to Hoan Kiem lake.
In the Area
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33 Ngo Huyen, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in The Queen Hotel & Spa 2
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Per room per night (excl. taxes & fees)
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What's around The Queen Hotel & Spa 2
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33 Ngo Huyen, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More About The Queen Hotel & Spa 2
Location
Staying at The Queen Hotel & Spa 2 is a good choice when you are visiting Hang Trong Ward.
About The Queen Hotel & Spa 2
For you, travelers who wish to travel comfortably on a budget, The Queen Hotel & Spa 2 is the perfect place to stay that provides decent facilities as well as great services.
If you plan to have a long-term stay, staying at The Queen Hotel & Spa 2 is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Queen Hotel & Spa 2 is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Queen Hotel & Spa 2 exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staying at The Queen Hotel & Spa 2 will surely satisfy you with its great hospitality and affordable price.
All facilities in The Queen Hotel & Spa 2
Lobby
Exterior
Bedroom
Public Facilities
- Restaurant
- Room service
- WiFi in public area
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Transportation
- Bicycle rental
- Car rental
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Accommodation Policy & General Information in The Queen Hotel & Spa 2
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at The Queen Hotel & Spa 2 | 17 |
Number of floors in The Queen Hotel & Spa 2 | 7 |
Another facilities in The Queen Hotel & Spa 2 | Room service, WiFi in public area, Laundry service, Luggage storage, 24-hour Receptionist |
Frequently asked question in The Queen Hotel & Spa 2
What are available facilities at The Queen Hotel & Spa 2?
There are top facilites at The Queen Hotel & Spa 2 such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Queen Hotel & Spa 2?
The standard check-in time at The Queen Hotel & Spa 2 is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Queen Hotel & Spa 2
Traveloka (103)
7.9
Pleasant
From 103 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.6
Meal
8.0
Location
8.0
Service and Facilites
7.6
People often mention about The Queen Hotel & Spa 2
All
Staff Friendliness (5)
Distance to City Center (3)
Check-in/out Time (3)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Bathroom (2)
Activity Option (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews The Queen Hotel & Spa 2
Number of reviews per page
20
40
Customer reviews
TL
Thuỳ L. P.
Staycation
8.4
/10
Reviewed 2 week(s) ago
The room was a bit stuffy and cramped, it was a bit easier to breathe on the second day, the bathroom was clean. The hotel owner was friendly, the alley was small and cars couldn't get in, there was no place to park overnight.
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Accommodation's Reply
29 Jul 2025
Dear Thuỳ Linh.!Thank you for sharing your experience at the hotel. Customer experience is always the top priority in all hotel activities. We are sorry that your experience was not as expected. With all our prayers, we hope you can contact the hotel again to share more details about your experience, as well as give the hotel the opportunity to apologize directly. We look forward to receiving your feedback soon. Best regards
v***y
9.4
/10
Reviewed 5 week(s) ago
Clean rooms, enthusiastic support staff.
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Accommodation's Reply
07 Jul 2025
Dear Our Guest ..! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
y***a
9.1
/10
Reviewed 8 week(s) ago
The place is a bit inside the alley, but close to cafes, accessory shopping places and also delicious food. There is a lift and this is very helpful. The staff are very friendly and agile 🙌🏻
See original
2 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Our Guest ..! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
TH
Thanh H.
10.0
/10
Reviewed 37 week(s) ago
Friendly and approachable staff, clean rooms
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3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Thanh H ..! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!
H***n
Staycation
8.4
/10
Reviewed 57 week(s) ago
Location near Hoan Kiem Lake... Rooms are good and cheap... One minus point is that there is no elevator... My whole family had to climb 6 floors so it was a bit tiring...
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1 people find it helpful
LM
Lee M.
Staycation
5.9
/10
Reviewed 64 week(s) ago
Needs a lot of improvement in hygiene and room quality.
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1 people find it helpful
LT
LE THI T.
8.5
/10
Reviewed 66 week(s) ago
Cảm ơn The Queen Hotel đã cho mình thuê phòng. Mình thuê phòng ở gần bệnh viện Quân đội 108 để nghỉ lại, sáng hôm sau đi nhận kết quả xét nghiệm. Tuy có hơi bí một chút nhưng phòng sạch sẽ, an toàn nên mình được nghỉ ngơi thoải mái. Cảm ơn The Queen Hotel ạ.
4 people find it helpful
Pham Thi Phuong Anh
8.8
/10
Reviewed 74 week(s) ago
căn phòng có cửa sổ nhìn ra ngắm căn ngõ, dễ thưởng thức những đặc trưng của Hà Nội. Căn phòng trông giống hình, thoải mái, và tốt với giá tiền
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DT
Duong T. M. H.
8.5
/10
Reviewed 76 week(s) ago
phòng hơi có mùi nên nhân viên lau sàn thơm cũng ok, phòng cũ có cải tạo thì tạm ổn với mức giá, máy lạnh hơi cũ, nói chung ổn nên đặt nếu muốn nghỉ lưng để đi chơi vì vị trí gần sát nhà thờ Lớn và đi bộ 5' ra hồ Gươm, nhân viên nhiệt tình xách đồ lên lầu 3 cho mình, nhẹ nhàng.
2 people find it helpful
Trieu H. N. N.
9.7
/10
Reviewed 76 week(s) ago
Phòng sạch sẻ. Các anh nhân viên nam thân thiện. Cô phục vụ nhiệt tình. Giá tốt.
2 people find it helpful
vt
van t.
8.5
/10
Reviewed 82 week(s) ago
Khách sạn rất ok ạ. Gần trung tâm. Mình có bé nhỏ nên khách sạn hỗ trợ nhận phòng sớm. Có cả dịch vụ thuê xe máy. Hỗ trợ khách nhiệt tình. Phòng sạch sẽ ok hơn những chỗ khác. Giá rẻ nữa ạ
4 people find it helpful
HH
Huynh H. A.
6.0
/10
Reviewed 95 week(s) ago
Khách sạn cũ , không có thang máy phải leo lên tầng 5 thở không nổi, chán
3 people find it helpful
tt
tran t. t.
6.0
/10
Reviewed 106 week(s) ago
on the 4th floor, the hotel does not have an elevator, when you check out, you have to bring your suitcase down, the toilet and utensils are old and small, fortunately the room is also large, the bed is comfortable
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4 people find it helpful
HD
HUYNH D. H.
8.7
/10
Reviewed 120 week(s) ago
The hotel is located in the Old Quarter and right in the center, very convenient to travel to famous areas in Hanoi such as Sword Lake, Uncle Ho's mausoleum, West Lake, Room quality is also normal, furniture is also good. old, but I also accept and do not ask for more, because the price is quite reasonable, but in the Old Quarter. Just hope the hotel owner, the cleaning staff remember to keep the room clean.
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5 people find it helpful
TT
TRAN T. P. V.
8.5
/10
Reviewed 123 week(s) ago
Room is fine. Polite staff. Gantry center. But a bit noisy. At night, I heard a lot of noises outside. Like a faucet running. The laughter of guests going up the stairs
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5 people find it helpful
DK
Dân K.
6.0
/10
Reviewed 126 week(s) ago
Khách sạn ở tầng cao mà không có thang máy, khách sạn cũ và không được sạch lắm
2 people find it helpful
HP
Huynh P. T. M.
6.1
/10
Reviewed 132 week(s) ago
Phòng ở Tầng 6 nhưng không có thang máy. Khách sạn nên có thang máy nếu xây cao tầng, chứ khách lớn tuổi hoặc có nhiều hành lý sẽ rất khó di chuyển.
5 people find it helpful
AP
Alicia P.
4.8
/10
Reviewed 181 week(s) ago
Unsatisfied. Untidy, sanitation worst. Suggest the app to remove this in your list.
Find this review helpful?
HT
Hua T. N.
4.8
/10
Reviewed 184 week(s) ago
Hình ảnh phòng không giống với hình ảnh. Khách sạn rất cũ và rất có mùi kinh khủng. tường thì rất dơ. tóm lại hình ảnh rất xa thực thế. một trãi nghiệm vô cùng tồi tệ. ngày tết mà kinh doanh quá thảm hoạ
+2
8 people find it helpful
G
Guest
6.2
/10
Reviewed 188 week(s) ago
The hotel room is quite old and not clean according to the usual hotel standards, the feeling is worse than the motel :( Weak water, no towels, smelly toilet.
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8 people find it helpful
Number of reviews per page
20
40
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