The Tray Hotel Hai Phong

Hotels
8.6
/10
Exceptional
53 reviews

What Guests Say About Their Stay

Tran T. T.
9.7
/ 10
The hotel is very comfortable, I reported late check out at 1:30 pm, the staff still happily agreed. Even though I planned to go out to another hotel to stay, but after eating and drinking, I went back to the hotel staff to make me feel satisfied.
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In the Area
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47 Lach Tray Street, Ngo Quyen Ward, Ngo Quyen District, Hai Phong City, Vietnam, 180000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Tray Hotel Hai Phong is located in area / city Lach Tray Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Tray Hotel Hai Phong Address: Map & Location

47 Lach Tray Street, Ngo Quyen Ward, Ngo Quyen District, Hai Phong City, Vietnam, 180000
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The Tray Hotel Hai Phong Rates per Night

Planning a trip and wondering about hotel rates? Finding the best hotel prices for The Tray Hotel Hai Phong is easy. The Tray Hotel Hai Phong room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They often depend on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends.

Looking for the best The Tray Hotel Hai Phong hotel rates? Check out Traveloka for the latest deals and discounts!

The Tray Hotel Hai Phong Location & Address

Wondering where to find The Tray Hotel Hai Phong? The hotel address is key to planning your stay. The Tray Hotel Hai Phong is located at 47 Lạch Tray, Phường Ngô Quyền, Ngô Quyền, Thành phố Hải Phòng, Việt Nam, 180000. It's situated in the heart of Hai Phong, Vietnam, known for its bustling port and vibrant culture. The hotel is approximately 2 km from the city center.

How to go to The Tray Hotel Hai Phong from Airport

Getting to The Tray Hotel Hai Phong from the airport is straightforward. Several options are available for your hotel transfer, ensuring a smooth journey from the airport to your destination. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, offering door-to-door service.
  • Ride Hailing (convenient): Ride-hailing services are also available, providing a convenient and often cost-effective option.
  • Hotel Shuttle (hassle-free): Some hotels offer airport shuttle services. Check with The Tray Hotel Hai Phong to see if they provide this service.

Tips: For the most convenient route, consider booking a taxi or ride-hailing service directly from the airport. This will save you time and ensure a hassle-free transfer.

The Tray Hotel Hai Phong Reviews & Summary

Want to know what other travelers think about The Tray Hotel Hai Phong? Hotel reviews offer valuable insights into the guest experience. The Tray Hotel Hai Phong is praised for its excellent service, comfortable rooms, and convenient location. Guests often highlight the hotel's friendly staff and the delicious food served at the on-site restaurant.

A standout feature is the hotel's rooftop pool, offering stunning city views. One guest raved, "The Tray Hotel Hai Phong exceeded my expectations! The staff was incredibly helpful, and the room was spotless. I highly recommend it!"

The Tray Hotel Hai Phong Room Types Available

Choosing the right room is essential for a comfortable stay. The Tray Hotel Hai Phong offers a variety of hotel room types to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Deluxe Room: Offers a comfortable space with city views.
  • Superior Room: A slightly larger room with upgraded amenities.
  • Executive Suite: Provides a separate living area and enhanced comfort.
  • Family Room: Designed to accommodate families with extra space and beds.

Please inquire about pet-friendly options and any associated charges or requirements when booking.

Hotel Facilities in The Tray Hotel Hai Phong

The Tray Hotel Hai Phong provides a range of hotel amenities to enhance your stay. These hotel facilities cater to both adults and children, ensuring a pleasant experience for everyone.

  • Swimming Pool: Enjoy a refreshing swim in the hotel's pool.
  • Fitness Center: Stay active with the hotel's well-equipped gym.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Spa: Relax and rejuvenate with spa treatments.

Hotel Buffet or Restaurant/Cafe in The Tray Hotel Hai Phong

Dining at The Tray Hotel Hai Phong is a delightful experience. The hotel features a hotel buffet and a restaurant, offering a variety of culinary options. Here's what you can expect:

  • Restaurant Name: Offers a diverse menu with local and international dishes.
    • Cuisine: Vietnamese and International
    • Price per person: $20 - $30 USD
    • Opening Hours: 6:00 AM - 10:00 PM
    • Signature Dishes: Pho, Spring Rolls, and Western favorites.

The Tray Hotel Hai Phong Airport pickups and How to Book

For a seamless arrival, consider the airport transfer options. Many hotels with airport shuttle services offer convenient airport pickups. The Tray Hotel Hai Phong may offer this service, making your journey to the hotel easy.

To book an airport transfer, contact the hotel in advance. Provide your flight details and arrival time. This ensures a smooth and hassle-free transfer from the airport to the hotel.

Nearby MRT Station & Bus Stops

Getting around Hai Phong is easy with the nearby public transport options. Several MRT stations and bus stops are conveniently located near The Tray Hotel Hai Phong.

  • Nearest Bus Stop: Located within a 5-minute walk.

Public transport cards are available for purchase at the bus stops and MRT stations. This makes it easy to explore the city.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Tray Hotel Hai Phong? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions:

  • Do Son Beach: A popular beach destination.
    • Distance from hotel: 20 km
    • Entry Price: Free
  • Hai Phong Museum: Explore the local history and culture.
    • Distance from hotel: 2 km
    • Entry Price: $2 USD
  • Opera House: Admire the architecture and catch a show.
    • Distance from hotel: 1 km
    • Entry Price: Varies
  • Du Hang Pagoda: Visit this historic Buddhist temple.
    • Distance from hotel: 3 km
    • Entry Price: Free
  • Cat Ba Island: Take a day trip to this beautiful island.
    • Distance from hotel: 50 km
    • Entry Price: Varies

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Where to eat near The Tray Hotel Hai Phong

Exploring the local food scene is a must when visiting Hai Phong. There are many nearby dining options, from cafes to local street food. Here are some suggestions:

  • Cafes/Restaurants:
    • Cafe 1986: A popular cafe known for its coffee and pastries.
    • Red Onion Restaurant: Offers a variety of Vietnamese and international dishes.
    • Pizza 4P's: Enjoy delicious pizzas in a cozy setting.
  • Local Street Food:
    • Banh Da Cua (Crab Noodle Soup): A local specialty.
    • Banh Mi: Vietnamese sandwiches with various fillings.
    • Nem Cua Be (Crab Spring Rolls): Crispy and flavorful spring rolls.
    • Banh Bao (Steamed Buns): Soft and fluffy steamed buns.
    • Che (Sweet Soup): A variety of sweet soups and desserts.

Shopping places near The Tray Hotel Hai Phong

If you're looking for shopping places near The Tray Hotel Hai Phong, you'll find several options. Here are some shopping destinations in and around Hai Phong:

  • Vincom Plaza Imperia Hai Phong: A modern shopping mall with a variety of stores.
  • Parkson Hai Phong: A department store offering a wide range of products.
  • Hai Phong Market: A local market where you can find various goods.

Other Places to Stay Near The Tray Hotel Hai Phong

If you're looking for alternative accommodations, there are many other places to stay near The Tray Hotel Hai Phong. Here's a selection of hotels in Hai Phong, categorized by star rating:

  • Luxury/5-6 Star Hotels Nearby:
    • Hotel Nikko Hai Phong
    • Vinpearl Hotel Imperia Hai Phong
    • Melia Vinpearl Hai Phong Rivera

For 5-star:

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  • Four-Star Hotels Nearby:
    • Classic Street Hotel
    • Avani Hai Phong Harbour View Hotel
    • Green Hotel

For 4-star:

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  • Three-Star Hotels Nearby:
    • Camela Hotel
    • Hai Phong Elite Hotel
    • The Shine Hotel

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at The Tray Hotel Hai Phong? Checking hotel availability and making your hotel reservations is easy with Traveloka. You can find the best deals and secure your room with just a few clicks.

Book your stay through Traveloka today and enjoy a hassle-free experience!

All facilities in The Tray Hotel Hai Phong

Bar, Cafe and Lounge The Tray Hotel Hai Phong
Bar, Cafe and Lounge
Swimming Pool The Tray Hotel Hai Phong
Swimming Pool
Entertainment Facility The Tray Hotel Hai Phong
Entertainment Facility
Functional Hall The Tray Hotel Hai Phong
Functional Hall
Lobby The Tray Hotel Hai Phong
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Pub
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Tours

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Parasol
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Steam room
  • Sauna
  • Sun loungers

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Bicycle rental
  • Limited parking
  • Car rental
  • Garage
  • Secure parking

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Roll-in shower

Nearby Facilities

  • Hair salon
  • Laundry

Sports and Recreations

  • Billiard

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in The Tray Hotel Hai Phong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Hộ chiếu. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Tray Hotel Hai Phong
78
Number of floors in The Tray Hotel Hai Phong
9
Another facilities in The Tray Hotel Hai Phong
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Tray Hotel Hai Phong

What are available facilities at The Tray Hotel Hai Phong?
There are top facilites at The Tray Hotel Hai Phong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Tray Hotel Hai Phong?
Check-in time at The Tray Hotel Hai Phong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Tray Hotel Hai Phong provide breakfast?
Yes, The Tray Hotel Hai Phong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Tray Hotel Hai Phong?
The Tray Hotel Hai Phong is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Tray Hotel Hai Phong have?
The Tray Hotel Hai Phong has 9 floors.
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More Reviews from Other Guests in The Tray Hotel Hai Phong

9.1
Exceptional
From 43 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.0

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Traveler Reviews The Tray Hotel Hai Phong

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff, clean and beautiful hotel, central location. Great foot bath service, delicious breakfast. Great facilities, convenient games and swimming pool. Next to the hotel there is a delicious beef hotpot restaurant. Will come back next time I come to HP.
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Accommodation's Reply
17 Oct 2025
Ms. Ha, thank you for sharing your experience at Trey Hotel Hai Phong. We are glad you enjoyed our service. We wish your family good health and happiness, and we hope to welcome you back soon. Thank you! Trey Hotel Hai Phong Management
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Pham T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
My family stayed here for 1 night. Friendly staff, clean rooms, close to all restaurants.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Huong, Thank you for taking the time to share your experience at The Tray Hai Phong Hotel. We are very happy to know that you and your family were satisfied with the services provided. We wish you and your family good health and happiness and look forward to welcoming you and your family back soon. Best regards, The Tray Hai Phong Hotel Management Board.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
nice hotel, good location, friendly staff, but the TV is small and can't be used
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HA HA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
For culinary experiences, you should try Nem cua be at Nga store in Co Dao market, bun ca at 66 Le Loi, banh mi pate at 244 Cat Dai.
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T***G
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Only the swimming pool is tiny and the water is not very clean, the gym has bad machines... the rest is ok, going to work out here is ok.
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Accommodation's Reply
19 Sep 2024
Thank you for staying and taking the time to share your experience at The Tray Hai Phong Hotel. We would like to take note of your comments to improve the limitations and promote the positive points. We wish you good health and success. Best regards, Board of Directors of The Tray Hai Phong Hotel
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
The hotel is in a very nice location, you can see the city from above, there are many famous restaurants around, just walking distance. The staff is friendly and enthusiastic. The hotel room is beautiful, clean, modern equipment. The breakfast buffet does not have too many dishes but the quality is good.
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1 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Ms. H., Thank you for sharing your experience at The Tray Hai Phong Hotel. We are very happy to know that you are satisfied with the location, facilities, and service quality of the hotel. We wish you good health and success. Best regards! Hotel Management
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H***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The breakfast buffet is very delicious, better than the old lady's rice paper, convenient location for travel, there is nothing lacking around the restaurant, if there is a chance, I will come back.
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Nguyen H. T.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
This hotel is a long-standing luxury hotel in Hai Phong city. Near the center, convenient for enjoying Hai Phong street cuisine (near Thang To restaurant, Ba Cu crab cake, Chu Van An food street)
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Accommodation's Reply
16 Jul 2024
Dear Miss HT, Thank you for trusting and booking The Tray Hai Phong hotel. We are very happy to know that you are satisfied with the quality of hotel services during your stay here. Hope to welcome you and your family and friends back soon. Wishing you lots of health and success. Best regards! Board of Directors of Tray Hotel
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Nguyen T. M. X.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
Clean hotel. Friendly and enthusiastic staff. In the city center, convenient for traveling.
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2 people find it helpful
Tran T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
The hotel is very comfortable, I reported late check out at 1:30 pm, the staff still happily agreed. Even though I planned to go out to another hotel to stay, but after eating and drinking, I went back to the hotel staff to make me feel satisfied.
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6 people find it helpful
Pham P. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 171 week(s) ago
Kì nghỉ tuyệt vời. Khách sạn có vị trí thuận lợi để đi lại trong thành phố. Không gian phòng sạch sẽ, thoáng mát. Đặt biệt phòng ngủ nếu kéo rèm vào sẽ rất tối, phù hợp với người khó ngủ như tôi. Khách sạn còn có bể bơi trên tầng thượng tuy không rộng nhưng rất sạch sẽ. Sẽ lựa chọn lưu trú ở đây nếu có dịp đi Hải Phòng.
2 people find it helpful
Accommodation's Reply
03 Sep 2022
Dear Ms. Phuong, Thank you for choosing to use Tray hotel service and taking the time to share your experience with us. We are very pleased to know that you are completely satisfied with your stay at the hotel. This is a great motivation to help us continue to maintain, improve and improve service quality. Wishing you a lot of health, lots of fun and hope to welcome you and your family/friends/colleagues again soon at Tray Hotel! Best regards, Bussiness Department
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Hanh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 171 week(s) ago
The hotel was under renovation so there was no bellman and the lobby wasn't open. Despite that, our suite was clean and comfortable. The location is perfect. Staffs are helpful and nice. In general we were satisfied with our stay.
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Thai Nang Nguyen
icon-origin-TRAVELOKA
8.8
/10
Reviewed 172 week(s) ago
Khách sạn và phòng hơi cũ, nhưng mọi thứ ok, tiện nghi đầy đủ
1 people find it helpful
Accommodation's Reply
25 Aug 2022
Dear Ms. Thai Nang, Thank you for choosing to use Tray Hotel - one of the first 4 * hotels in the beautiful port city of Hai Phong and for taking the time to share your experience with us. The hotel is being upgraded, renovated and gradually improved the service quality. We are delighted to hear that you enjoyed your stay here and look forward to welcoming you and your loved ones back soon. Wishing you a lot of health, lots of fun! Best regards, Tray Hotel Sales Department
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le
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
khách sạn sạch sẽ nhân viên nhiệt tình
1 people find it helpful
Accommodation's Reply
06 Aug 2022
Dear Anh Duy, Thank you for taking the time to share your experience while staying at The Tray Hai Phong hotel. We hope to welcome you again soon, serving you and your family, friends and colleagues in the future. Wish you a happy weekend! Best regards, The Tray . Hotel Sales Department
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Tran T. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
My family had a wonderful stay here. clean spacious room. The staff is polite and attentive, the restaurant has good and reasonable food. On weekends under the coffee, there is also live foreign music. Very pleased
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Accommodation's Reply
13 Jul 2022
Dear Ms Thanh Uyen, Thank you for taking the time to share your experience at The Tray Hotel. The hotel is very happy to know that your family had a wonderful stay here. Her positive evaluation and recognition is a great encouragement to the entire hotel staff in improving service quality every day. Once again, thank you for your trust and support of The Tray Hotel. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Business Room - This Trayu Hotel
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Linh P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 180 week(s) ago
The hotel is located in the city center, very convenient to travel to the reviewed tourist attractions. Polite and polite staff. Clean rooms. The hotel is currently repairing the swimming pool, so have not experienced it yet.
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Accommodation's Reply
28 Jun 2022
Dear Ms. Linh, Thank you for using the service of The Tray Hotel. The hotel appreciates and acknowledges your sharing. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Sales Department - The Tray . Hotel
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Lobby 4 The Tray Hotel Hai Phong

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 43 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Tray Hotel Hai Phong

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff, clean and beautiful hotel, central location. Great foot bath service, delicious breakfast. Great facilities, convenient games and swimming pool. Next to the hotel there is a delicious beef hotpot restaurant. Will come back next time I come to HP.
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Accommodation's Reply
17 Oct 2025
Ms. Ha, thank you for sharing your experience at Trey Hotel Hai Phong. We are glad you enjoyed our service. We wish your family good health and happiness, and we hope to welcome you back soon. Thank you! Trey Hotel Hai Phong Management
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Pham T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
My family stayed here for 1 night. Friendly staff, clean rooms, close to all restaurants.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Huong, Thank you for taking the time to share your experience at The Tray Hai Phong Hotel. We are very happy to know that you and your family were satisfied with the services provided. We wish you and your family good health and happiness and look forward to welcoming you and your family back soon. Best regards, The Tray Hai Phong Hotel Management Board.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
nice hotel, good location, friendly staff, but the TV is small and can't be used
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HA HA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
For culinary experiences, you should try Nem cua be at Nga store in Co Dao market, bun ca at 66 Le Loi, banh mi pate at 244 Cat Dai.
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Find this review helpful?
T***G
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Only the swimming pool is tiny and the water is not very clean, the gym has bad machines... the rest is ok, going to work out here is ok.
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Accommodation's Reply
19 Sep 2024
Thank you for staying and taking the time to share your experience at The Tray Hai Phong Hotel. We would like to take note of your comments to improve the limitations and promote the positive points. We wish you good health and success. Best regards, Board of Directors of The Tray Hai Phong Hotel
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
The hotel is in a very nice location, you can see the city from above, there are many famous restaurants around, just walking distance. The staff is friendly and enthusiastic. The hotel room is beautiful, clean, modern equipment. The breakfast buffet does not have too many dishes but the quality is good.
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1 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Ms. H., Thank you for sharing your experience at The Tray Hai Phong Hotel. We are very happy to know that you are satisfied with the location, facilities, and service quality of the hotel. We wish you good health and success. Best regards! Hotel Management
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H***g
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10.0
/10
Reviewed 72 week(s) ago
The breakfast buffet is very delicious, better than the old lady's rice paper, convenient location for travel, there is nothing lacking around the restaurant, if there is a chance, I will come back.
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Nguyen H. T.
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Staycation
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9.4
/10
Reviewed 74 week(s) ago
This hotel is a long-standing luxury hotel in Hai Phong city. Near the center, convenient for enjoying Hai Phong street cuisine (near Thang To restaurant, Ba Cu crab cake, Chu Van An food street)
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Accommodation's Reply
16 Jul 2024
Dear Miss HT, Thank you for trusting and booking The Tray Hai Phong hotel. We are very happy to know that you are satisfied with the quality of hotel services during your stay here. Hope to welcome you and your family and friends back soon. Wishing you lots of health and success. Best regards! Board of Directors of Tray Hotel
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Nguyen T. M. X.
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Leisure
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10.0
/10
Reviewed 83 week(s) ago
Clean hotel. Friendly and enthusiastic staff. In the city center, convenient for traveling.
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2 people find it helpful
Tran T. T.
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9.7
/10
Reviewed 133 week(s) ago
The hotel is very comfortable, I reported late check out at 1:30 pm, the staff still happily agreed. Even though I planned to go out to another hotel to stay, but after eating and drinking, I went back to the hotel staff to make me feel satisfied.
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6 people find it helpful
Pham P. A.
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9.7
/10
Reviewed 171 week(s) ago
Kì nghỉ tuyệt vời. Khách sạn có vị trí thuận lợi để đi lại trong thành phố. Không gian phòng sạch sẽ, thoáng mát. Đặt biệt phòng ngủ nếu kéo rèm vào sẽ rất tối, phù hợp với người khó ngủ như tôi. Khách sạn còn có bể bơi trên tầng thượng tuy không rộng nhưng rất sạch sẽ. Sẽ lựa chọn lưu trú ở đây nếu có dịp đi Hải Phòng.
2 people find it helpful
Accommodation's Reply
03 Sep 2022
Dear Ms. Phuong, Thank you for choosing to use Tray hotel service and taking the time to share your experience with us. We are very pleased to know that you are completely satisfied with your stay at the hotel. This is a great motivation to help us continue to maintain, improve and improve service quality. Wishing you a lot of health, lots of fun and hope to welcome you and your family/friends/colleagues again soon at Tray Hotel! Best regards, Bussiness Department
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Hanh
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9.1
/10
Reviewed 171 week(s) ago
The hotel was under renovation so there was no bellman and the lobby wasn't open. Despite that, our suite was clean and comfortable. The location is perfect. Staffs are helpful and nice. In general we were satisfied with our stay.
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Thai Nang Nguyen
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8.8
/10
Reviewed 172 week(s) ago
Khách sạn và phòng hơi cũ, nhưng mọi thứ ok, tiện nghi đầy đủ
1 people find it helpful
Accommodation's Reply
25 Aug 2022
Dear Ms. Thai Nang, Thank you for choosing to use Tray Hotel - one of the first 4 * hotels in the beautiful port city of Hai Phong and for taking the time to share your experience with us. The hotel is being upgraded, renovated and gradually improved the service quality. We are delighted to hear that you enjoyed your stay here and look forward to welcoming you and your loved ones back soon. Wishing you a lot of health, lots of fun! Best regards, Tray Hotel Sales Department
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le
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
khách sạn sạch sẽ nhân viên nhiệt tình
1 people find it helpful
Accommodation's Reply
06 Aug 2022
Dear Anh Duy, Thank you for taking the time to share your experience while staying at The Tray Hai Phong hotel. We hope to welcome you again soon, serving you and your family, friends and colleagues in the future. Wish you a happy weekend! Best regards, The Tray . Hotel Sales Department
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Tran T. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
My family had a wonderful stay here. clean spacious room. The staff is polite and attentive, the restaurant has good and reasonable food. On weekends under the coffee, there is also live foreign music. Very pleased
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Accommodation's Reply
13 Jul 2022
Dear Ms Thanh Uyen, Thank you for taking the time to share your experience at The Tray Hotel. The hotel is very happy to know that your family had a wonderful stay here. Her positive evaluation and recognition is a great encouragement to the entire hotel staff in improving service quality every day. Once again, thank you for your trust and support of The Tray Hotel. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Business Room - This Trayu Hotel
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Linh P.
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8.8
/10
Reviewed 180 week(s) ago
The hotel is located in the city center, very convenient to travel to the reviewed tourist attractions. Polite and polite staff. Clean rooms. The hotel is currently repairing the swimming pool, so have not experienced it yet.
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Accommodation's Reply
28 Jun 2022
Dear Ms. Linh, Thank you for using the service of The Tray Hotel. The hotel appreciates and acknowledges your sharing. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Sales Department - The Tray . Hotel
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