The Imperial Hotel

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9.0
/10
Exceptional
275 reviews

What Guests Say About Their Stay

Maureen

10.0
/ 10
I would recommend the imperial it was spotlessly clean great location friendly staff and I would definitely stay here again

RACHEL

10.0
/ 10
Lovely updated hotel staff where mostly great but all were polite and friendly. I did love the views from our room and the room was large and very comfortable with proper filter coffee so that’s a big score for me We did turn up to check in and found the bill said £1000 more but was cleared up quickly and altered to the correct amount x these things happen. We booked afternoon tea for 4 people but when we got there it was only booked for 2 people however I do think this was our fault as we originally mentioned two and we gave our room number so it was charged to our room but taken off and because of the confusion the manager only charged us for 1 of the afternoon teas

Sara

10.0
/ 10
My daughter and I stayed for one night and we had a lovely time. The staff were friendly and really helpful. Everywhere was spotless. Our room was lovely. Would definitely stay again. Perfect spot to explore Tenby from.
In the Area
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THE PARAGON, SA70 7HR, Tenby, Pembrokeshire, Wales, SA70 7HR

Main Facilities

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Luggage storage
Elevator
24-hour Receptionist
The Imperial Hotel is a hotel is located at Tenby. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Imperial Hotel Address: Map & Location

THE PARAGON, SA70 7HR, Tenby, Pembrokeshire, Wales, SA70 7HR
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Lobby The Imperial Hotel
Exterior 2 The Imperial Hotel

Discover More About The Imperial Hotel

General
Near Tenby Beach

Location
When you stay at The Imperial Hotel in Tenby, you'll be by the sea, within a 10-minute drive of Pembrokeshire Coast National Park and Tenby Beach. This hotel is 0.1 mi (0.1 km) from South Beach and 0.2 mi (0.3 km) from St Mary's Church.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paragon Beach - 0.1 km / 0.1 mi
South Beach - 0.1 km / 0.1 mi
Tudor Merchant's House - 0.3 km / 0.2 mi
Harbour Beach - 0.4 km / 0.2 mi
St Mary's Church - 0.4 km / 0.2 mi
Castle Beach - 0.4 km / 0.3 mi
Laston House - 0.5 km / 0.3 mi
Tenby Castle - 0.5 km / 0.3 mi
Tenby Museum and Art Gallery - 0.5 km / 0.3 mi
St Catherine's Island and Fort - 0.6 km / 0.4 mi
Prince Albert Memorial - 0.6 km / 0.4 mi
Tenby Golf Club - 0.9 km / 0.5 mi
Tenby Leisure Centre - 2 km / 1.2 mi
Penally Court - 2.7 km / 1.7 mi
Pembrokeshire Coast National Park - 4.1 km / 2.6 mi

The nearest major airport is Cardiff International Airport (CWL) - 151.5 km / 94.2 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage.

Dining
At The Imperial Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms
Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in The Imperial Hotel

Common Space The Imperial Hotel
Common Space
Lobby The Imperial Hotel
Lobby
Exterior The Imperial Hotel
Exterior
Bedroom The Imperial Hotel
Bedroom
Others The Imperial Hotel
Others

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Reception hall
  • Terrace

Accessibilty

  • Accessibility equipment

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist

Accommodation Policy & General Information in The Imperial Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Imperial Hotel
44
Another facilities in The Imperial Hotel
TV lounge, Breakfast, LAN Internet, Free WiFi, Reception hall

Frequently asked question in The Imperial Hotel

What Time is Check In & Check Out at The Imperial Hotel?
Check-in time at The Imperial Hotel is staring from 15:00 - 22:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Imperial Hotel provide breakfast?
Yes, The Imperial Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Imperial Hotel?
The Imperial Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at The Imperial Hotel?
The Imperial Hotel has 44 rooms in total.
What do past guests say about The Imperial Hotel?
The Imperial Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Imperial Hotel

9.0
Exceptional
From 275 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40
Top reviews
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I would recommend the imperial it was spotlessly clean great location friendly staff and I would definitely stay here again
P John
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Mostly fine, and most of the staff were very obliging. But they really need to sort out their bar .. Wanting a whisky at the end of my first evening, I asked for one at the bar, but was told I couldn't have one unless I went to my room and fetched my mobile phone, came back and scanned a QR code (whatever that is) and waited for them to bring it to me. All this while the bottle of whisky was in front of my nose. Out of curiosity I did the same the following evening, and this time the (different) bartender rather grudgingly said that she was "prepared to" serve me without a phone order. This is simply no way to treat paying guests at a hotel of this alleged quality. (My final bill was wrong by a factor of 100% .. there was only one of me, not two of us .. but was cheerfully corrected when I pointed it out. Mistakes happen - but the whisky debacle is deliberate disobliging policy.)
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Lucy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing about the weekend stay was we returned from a coastal walk on the Saturday to enjoy a glass of wine on the terrace only to be met with a crowd of party goers and a DJ. We couldn't get anywhere near the terrace but was lucky enough to get a seat inside with a view. Still not the same as it was such a beautiful day we wanted to be outside. Having said that the staff who were there were ever so helpful. They worked so hard that day because it was really busy. Had a lovely stay and would definitely go back again. Perfect location. We didn't have breakfast as we wanted to sample the breakfasts locally.
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Caitlin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay with a gorgeous ocean view. The bed was comfortable and the shower was great. Only issue was the elevator, which wouldn’t operate with two people in it - seemed to malfunction saying we were passed the 300kg limit, when we would have been 160kg max.
RACHEL
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely updated hotel staff where mostly great but all were polite and friendly. I did love the views from our room and the room was large and very comfortable with proper filter coffee so that’s a big score for me We did turn up to check in and found the bill said £1000 more but was cleared up quickly and altered to the correct amount x these things happen. We booked afternoon tea for 4 people but when we got there it was only booked for 2 people however I do think this was our fault as we originally mentioned two and we gave our room number so it was charged to our room but taken off and because of the confusion the manager only charged us for 1 of the afternoon teas
Read More
Sara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My daughter and I stayed for one night and we had a lovely time. The staff were friendly and really helpful. Everywhere was spotless. Our room was lovely. Would definitely stay again. Perfect spot to explore Tenby from.
Richard
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

So clean and bright and what was so special was the outside Veranda which had most wonderful views of the Sea and Islands . OUTSTANDING . With the benefit of enjoying a glass of Wine .
Sharron
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is stunning ,rooms are Beautiful, The view is Beautiful Breakfast is Good .Hotel on seafront..3 minutes walk to town centre From hotel only downfall is they have a Dj on a Saturday afternoon in the Hotel oh my goodness the music is blasting with rave music ,you cannot hold a conversation without shouting The music needs to be toned down a few notches
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jeffrey
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel situated in ideal location, overlooking the beach and sea. Also close to the beach, town, harbour and car parks. Staff very helpful and pleasant. Would definitely recommend this hotel.
Mel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fab hotel really enjoyed out short stay we will be back
Dave
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

As it was during the heat wave in the Uk we looked for a hotel that offered air-conditioning in the rooms so we picked this hotel for our stay . On checking in we found that the aircon did not work and asked to be moved to a room that had a working unit which they said they had none and then we asked for them to get maintenance to have a look or at least reset the unit of which neither of them could be done , one would expect that they would have at least got some around the next day to have look unless they knew before hand that it did not work and it was not repairable but still sold us the room with “ air-conditioning . This really spoilt the trip for us as we where unable to sleep as the heat in the room was unbearable and with the windows only being able to open only two inches made it impossible to cool the room down . They did offer us one complementary drink each but considering the heat of the room maybe a lot more should have been given.
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Jan
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beach view and patio
frank
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was not accessible room. Could not open wheelchair; ,wife had to get out to fold up and not fit for purpose. Could not take suitcase in room as no room to open on stand. Only 1 bedside table which was tilted between bed and wall as items slid off. No room around the bed and difficult for disabled and able bodied guests to get in bed. Fire alarm went off 3 times causing worry as lift not then available and we were on 4th floor with a disabled guest..TV did not work (cables hung down}.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, good standard of accommodation and consistently excellent staff. All staff we interacted with at check in and at breakfast were professional, well trained and very friendly :)
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic stay at the Imperial Hotel, Tenby. Staff amazing and so considerate of us and our dog. Going to book our next stay ASAP
Clare
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff at this hotel are AMAZING, could not do enough for
Megan
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was fine. Staff were pleasant and eager to please. Food was good although the choice of food for the evening meal was limited. The room was clean and comfortable with a good beach view. Seagulls were a bonus landing on the window ledge!!
Nicola
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our only issue was it
Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast - coffee not good
Mayuri
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful setting and great service
Number of reviews per page
20
40

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Bedroom 4 The Imperial Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.