My family is traveling in large numbers so I want to book through Traveloka many combos 3 get 1 free. But the staff said I have to wait 15-20 minutes for the ticket. I was afraid of wasting my family's time so I only bought 1 combo, the rest I bought directly at the counter. But in reality, buying through the app only took 5 minutes. The staff only wanted to sell directly at the counter and not through the app.