The therapists were friendly and the service was actually okay. However, the massage room felt like it hadn’t been used or maintained properly for a while — there was a musty smell, the room felt stuffy, and overall it wasn’t comfortable at all. Some staff were also talking quite loudly, which made the atmosphere less relaxing.

The massage was nice, it felt great.

Great, the massage really felt good. This is my second time here with a hot stone massage.

Therapist Bu Ayu has a very good massage technique.

The therapist was friendly. The place was comfortable. Everything was fine.

The massage was very good, led me to a deep sleep.

I booked a 90-minute oil massage and paid in full for the 90-minute massage. When I started, I saw that the clock showed 9:00 p.m., so my massage should have ended at 10:30 p.m. That's basic logic. Suddenly, the therapist said the massage was over, even though I felt it hadn't been 90 minutes yet. Because she said it was over, I ended up taking a shower. After showering, I checked the clock, which showed 10:13 PM. Yes, the massage had only lasted 60 minutes. Since I had already showered, I complained to the receptionist downstairs, and instead of admitting that there was a mistake, they said, "The 90 minutes includes the shower." Where on earth is there such a calculation? What if I decided not to shower? I paid in full for a 90-minute massage, so the service provided should also be 90 minutes. The shower wasn't given to me, but I showered myself. So if I had booked the 60-minute option, would the massage only be 30 minutes? There was no disclaimer at all regarding this, and I am 100% sure there was a mistake, but none of the staff there were willing to admit it. I’m very disappointed with the service. If they had admitted their mistake and apologized, I wouldn’t have asked for anything else. Such a lame massage place. Not recommended for anyone.

I had such a soothing and refreshing experience at the spa! From the moment I walked in, the ambiance was calm and peaceful, with soft music and a lovely aroma that instantly put me at ease.

Very good, very professional. The location is very easy to find.

Very cozy, the therapists are also experienced.

Best feet massage ever. I even slept during the session.

The massage trick is not very good, you need to learn more😁

Enjoyed this massage. Very good and relaxing.

Every time I go to Bali, I must have a spa here 😍

the staff is very friendly and the massage is good

First time trying body treatment here, & I took Royal Thai massage for 2 hours. Good therapist & they are careful. Will comeback for sure. Thanks.

The staff at the location are very friendly and very easy to understand in providing explanations, the therapists are skilled and clean, the location is strategic and comfortable

Good Reception, good therapist

The place is comfortable and the pist is delicious. Those who are tired after walking can stop by here first, recommended🥳🤗

very comfortable and satisfied with experienced therapists