Overall Ratings & Reviews Siloam Hospitals Surabaya

The staff is so helpful. There’s no queue. The pcr result is received in less than 24hrs

the service is always fast and friendly and the procedure is not convoluted.

The test location is in the middle of the city of Surabaya, making it easier to access. The test process is fast and the results can be obtained via email.

The voucher redeem process is not too difficult, just follow the instructions from the staff. The location is strategic (fyi, the test is not directly at the hospital) but on Jalan Gubeng No. 78. The service from registration procedure to sample collection is approximately 1 hour. It is recommended to make an appointment first on the siloam website, to make it even better

very fast and easy process without waiting long for the results to come out.

The staff was helpful and the extractor was well experienced, so it was not so scary to do the swab test.

Late in the drive thru but still being assisted in the process in the hospital laboratory. Mantaaapp...

Good, results appear within 24 hours sent via email, and can be directly contacted for updates on Peduli Protect.

fast, friendly service, the swab process is not too painful, and the results are quickly obtained. 20 minutes already sent in email

Excellent service, I highly recommend it.

very good, fast and no queuing, clean place.

Great, fast results sent by email

As advertised

The service is very fast. Everything is really digital. Btw, for those who order via Traveloka, later they will still need a reservation via the Siloam application/Siloam website (so for checkin). Don't worry, it's simple, the officers will also help if you have trouble. Then later make Traveloka a "guarantor". The rest is safe and fast. Results are also out in less than 24 hours (Test at 2 pm out at 9 am) via email. And of course it's safe to care about protecting as a condition of flight.

overall service... great and really okay

very fast and very satisfying service

Fast process and friendly service...

The process is fast, the staff is also friendly to help step by step. Thank you siloam

Friendly and comfortable service

Results in less than 24 hours. Great.