Overall Ratings & Reviews Bumame Farmasi BSD, Sinarmas Boulevard

The maximum results are promised in 40 hours because there is a system issue, in fact it takes 48 hours or more and the results don't come out and there's no CS either!

The staff is fast and responsive, it turns out that this traveloka voucher is only for payment, when there you have to register again via the Bumame website, so when you arrive you should register again so you can get in the queue quickly

only works to pay. have to order again via the bumame website..

The process is very fast less than 5 minutes.

Nice fast process. But you have to register first and ask for a code if you have a PC

Bumame has its own website, so to redeem you also have to re-enter data

staff was unnecessarily rude, the "yell at your face" rude, from the minute we rolled down our window. he half-yelled complaining about how the registration through traveloka was different and bothersome. what? it was our first time using bumame and frankly as a customer, we don't really care about the procedure/SOP behind the desk? like, he could've simply assisted us step by step in a calm and professional manner, or idk sent someone else more civilized if he didn't bother to deal with us? he was half yelling all the way. it was stressful. didn't make sense if he wanted to rush us, cos the drive-thru queue at the time was normal, not that long and hectic.

ok... spacious place, fast handling

The process is fast and the employees are friendly and proactive in helping customers

No need to get out of the car, but when Omicron went up yesterday the queue was quite long and the wait was quite long.

I was told that the quota from Bumame already went out. But they told me to buy from Traveloka. It was easy and went smoothly with the purchase from Traveloka. However, when I redeemed it, then the administration problem came. I need to sycn it with my Bumame account. Then the staff get confused on how to sync it with their payment account. It is not automatically registered into the Bumame account. It took almost an hour for the process. So exhausted.

Good service and excellent, recommended

The test results take a very long time to come out not according to the time that has been written, and the test results are not included in the care, protect!

The process was quite quick, but the employees seem confused about the redeem process and had to constantly asked other team members

Quick results, very helpful staff.

Excellent and easy service. Not playing around

The staff assists us well and also quick response from their side

Great experience so far. Thank you.

smooth and fast process. results in in less than 30 minutes

the place is nice and comfortable, the price is ok