My visit with my child on October 8th was less than satisfactory due to the overloaded conditions of the facility due to the large number of school groups. As a regular visitor (bringing an individual child), my child had a hard time getting a chance to participate in various play activities because the queues were dominated by large school groups. Furthermore, some staff seemed overwhelmed and unfriendly, which was most likely due to the excessive workload that day. Feedback for management: We request that KidZania management be more prudent in setting daily visitor quotas or limiting the number of school groups on the same day. This will ensure that children who come independently or with their families still have a fair opportunity to enjoy the facilities and do not feel disadvantaged. Hopefully, this can be evaluated for better service in the future.