I have a buy 1 get 1 voucher, I asked the staff, they said buy 1 ticket and get 1 free, the sample also clearly states buy 1 get 1.
Okay, I asked again, if I buy the ticket on Traveloka, can I? The lady said "yes".
Then I stepped back from the queue and bought it on the Traveloka application, arrived at the counter, processed the transaction, then the lady was shocked, she said I had to buy 2 tickets and get 1 free, I was shocked, why did the lady change again, finally with a grumpy face, the lady said "okay, it's okay, just come in ma'am", then I said how come, it doesn't seem sincere, okay I paid again, she said no need. My advice, please, lady, when serving customers, don't be picky and don't make things difficult, stay friendly to everyone.