The staff on site were very friendly and helpful with the ticket printing process.

Great, my son loves it, our whole family enjoys it.

Very good service, friendly staff.

Very good service, friendly staff.

The service was very good, especially for my sick grandmother who was wheelchair-bound.

Very child-friendly. Perfect and highly recommended.

The facilities are great. Highly recommended and very child-friendly. Absolutely the best.

This water park is worth to visit if you want to travel to Garut.:

It's exciting, not inferior to the big water parks in the capital... I'm satisfied... clean, not too crowded... everyone is happy... satisfied

When we arrived, the wave pool was no longer operational. There were also slides that couldn't be used. But the kids were still happy.

The tickets are cheaper directly than online🤡🤡

Ticket exchange was easy, the staff was very helpful, and the game arena was quite varied. The platinum ticket comes with an extra voucher for the claw machine and arcade in the mall. So you can swim and play at the same time. Overall, it's okay, perhaps a cafe could be added.

The staff and location were very friendly and made it easy to exchange tickets.

Buy 2 get 1 tickets but still pay the price for 3 tickets, it's more expensive than buying on the spot.

The service is really good, the pool was clean that day, there were lots of twigs and leaves, other than that the service was really good.

Ticket redemption was super fast; just show the barcode to the cashier, and you'll receive your tickets (we ordered Platinum, which includes complimentary ice cream, popcorn, and access to three playgrounds at Ciplaz Mall). We arrived at 10:30 a.m., so we could enjoy the wave ride and the bubble bath, which are scheduled at 11:00 a.m. and 4:00 p.m. (if I'm not mistaken). Lockers and tires are available for a fee: regular lockers are 20,000 rupiah, and family lockers are 30,000 rupiah. Single lockers are 20,000 rupiah, double lockers are 30,000 rupiah, with a 20,000 rupiah deposit per item. The water in each pool is cold; none are hot or warm. There are several pool types, including the River Current Pool, Foam Pool, Kids Pool, and the scheduled Wave Pool. The restrooms and showers are also clean and plentiful, and there's also a prayer room. The staff is very helpful, and the snacks are also reasonably priced. Thank you Tropikana, we'll be back soon. Happy Kids, Happy Parents😉

The place is clean and comfortable. The holiday becomes fun.

Overall it's great. If there was warm water it would be even more fun.

The staff is friendly, the pool is also nice, cute.

The slide seems too slippery, several times I saw people almost getting thrown off. There are a lot of single tires, but there seem to be not enough double tires.