Dear
Last night, my family went to the pier to exchange tickets (7:00 p.m. on July 25, 2024) but the Ticket Office responded that due to the national mourning of the General Secretary, operations had been suspended for 2 days, July 25 and 26.
I wonder if Traveloka will support my family with a ticket refund?
We look forward to receiving feedback and a satisfactory resolution.
Sincerely,