When I left, the car was not on time - it was 30 minutes late. I had chosen the earliest schedule, which was at 5:30 AM. But, we ended up departing at 6:00 a.m. However, the service was excellent. The car was cool, clean and only half full - perhaps because I travelled on Sunday. Additionally, the staff was very helpful and responded quickly to my WhatsApp message when I inquired about available ATMs at the destination. Definitely recommended.