On time yes.. No need to hesitate anymore. For the bus it's standard. So far okay..

The driver and staff were enthusiastic and helpful. I was not satisfied with booking the ticket through Traveloka. There were two time slots for the trip, but I didn’t have the option to choose, and I had a very unpleasant experience when the staff called and told me that I had to take an earlier trip—even though I had just been woken up by their call. However, they later arranged for me to take the later trip. If possible, you can rent a motorbike or take the public bus instead. I think the prices are quite similar, and you won’t feel pressured by the return bus schedule

Good recommendation for solo traveler.

The car was clean, very punctual and the driver was very friendly. I was at a different pick-up/drop-off location, instead of having to change vehicles many times, I asked the bus company to support pick-up/drop-off at my hotel and was supported immediately. The bus company does not use a fixed 16-seat bus but depends on the number of passengers booking tickets. My family booked 4 tickets that day (3 adults, 1 child) and was picked up by a 7-seat bus, so it was very comfortable. In addition, the bus company can also change the pick-up/drop-off schedule upon request. Overall, it exceeded my expectations because the service was excellent and flexible. 👍👍👍

The car is big, drives correctly, clean, and the driver is friendly

Amazing and the price is very cheap