The staff was very friendly and helpful with redemption and other hospitality. The atmosphere was very comfortable, and the snacks/food and beverages were excellent. The audio was audible but not loud. Many thanks.

The food lacks variety and the chairs are a bit dirty.

Friendly staff, very comfortable for my mother to wait for departure time because she arrived early at the airport. Thank you Saphire Lounge Sultan Thaha Airport

staff very helpfull and polite. not much option for food, but still worth it to relax and kill some time in Jambi