Extended Stay America Suites Lexington Tates Creek

Explore Extended Stay America Suites Lexington Tates Creek
6.8
Pleasant
From 509 reviews
Cleanliness

7.0

Room Comfort

7.0

Location

8.0

Service and Facilites

7.6

Traveler Reviews Extended Stay America Suites Lexington Tates Creek

Number of reviews per page
20
40
Top reviews
Amanda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

WONDERFUL STAFF!
Michelle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lady at the front desk was so nice and helpful with checking in and the following morning. The facility is older but is clean.
Richard
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

👍
Mia
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room had a strange smell, ran out of coffee before breakfast was over. Room was dirty they didn’t have any other rooms.
RICHARD
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This was an older hotel, but it had been pretty well maintained and was clean. The staff was very friendly. For what we paid, it was a decent place to spend the night.
Carrie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not sure if lobby area is being redone, but was really shabby and should be updated. Room was fair, but again, needs improvements. Shower was dirty and entire place had a nasty smell.
Timothy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Toilet ran. Fridge compressor about to go kaput. Floors were sticky.
Marianna
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was very friendly, but unfortunately the conditions of the room was very poor: smell of smoke in the lobby, dirty floors, the sheets on the bed still had hair from the previous person staying there.
anthony
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were very accommodating and kind. The facility is outdated, decrepit depressing dark odiferous stay away, unless you have no alternative.
Douglas
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean air
Kristin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The A/C in the room was frozen over and leaking, never worked properly. Everything was very outdated and old. Back door broke to enter from the back parking lot. Chose because of location but will not stay there again.
Amy
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dated and ever-present odor. Although not of relevance to me, I’m not sure how someone in a wheelchair can navigate this hotel. You have to walk upstairs to get to office (there is a makeshift elevator to navigate this part) but then after check in you have to walk up stairs to get to rooms and then navigate a spiral staircase to go up or down. No elevator. Upon entering the hotel it smelled like beer and old cigarettes. Not a pleasant smell. The carpets are dirty. We went to our room down the spiral staircase and the hallway and room smelled like cigarettes and shave cream. It was so strong it kept me up most of the night. The bathroom sink was water damaged so the mdf board had swelled and the inner wood was sticking out so it rubbed on our clothing or belly when brushing teeth. No hair dryer in rooms. The a/c unit was set to 70 and didn’t cool the room. It had condensation on the unit and seemed froze up. The bed was comfy but the other issues negated the comfy bed. Pets are allowed in this hotel and the neighboring room had a dog that barked at 6a until about 6:15 when its owner left the room. It’s in a safe neighborhood and the desk clerk was nice but I wouldn’t stay here again due to these conditions.
Read More
Timothy
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was Good
Josie
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Is was great. But when I checked in it smelled like cigarettes. And thought it would smell like that in the room. Thankfully not. Other than that it was great.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We moved here from the Days Inn, and the extended stay was overbooked, and called us asking if we were okay with moving to their sister hotel La Quinta, and we said sure! The front desk staff were so kind and if we go back to Kentucky we will book there again
Yesenia
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Housekeeping never came by to throw trash away or change towels. The whole hotel smelled like smoke even though it’s suppose to be non smoking.
Kara
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We received a phone call a few hours before check-in informing us that the hotel was overbooked. They had planned to put us in another hotel in the other side of town which was not acceptable. Thankfully in the end they were able to find room for us.
derrick
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We had a great stay here, the staff was very friendly, never had any issues about anything during our stay. Rooms are bug free, pet yard was nice and big. Beds are comfy. Probably one of my favorite hotels in the lexington area. The hotel gives family oriented vibes!
Brittany
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It's very hard to feel like the room is clean when there's obvious spots where someone spilled liquid on the wall and it wasn't cleaned up. There was also a large stain on the carpet. It's a weird building with a spiral staircase in the lobby. And the not providing paper towels or dishes in the room but having to request them is inconvenient. I get why they did that though. This "smoke free" facility also stank of marijuana multiple days during our stay.
Read More
Modi
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Excellent stay with exceptional staff, we can't wait to go back and will definitely be recommending this hotel to my friends! Check in and check out was super easy, the property was clean and cute, and the room was very comfortable
Number of reviews per page
20
40