Overall Ratings & Reviews Doubletree by Hilton Columbia, SC

Excellent property very nice. I will definitely return.

1 of my go to hotels while working in Lexington SC

You had to request housekeeping before 8 am. I asked three times to have sheets and towels delivered to our room so we could change the sheets and have fresh towels. We never received the sheets or towels.

Manager has a terrible attitude, I call down for towels (as the housekeeper told me to do) and after waiting about 40 minutes I called again to see if I need to come down and get them myself because it had been about 45 minutes waiting for some towels… the manager says with a nasty attitude “no it has not been 45 minutes it’s only been 30 minutes” as if that were more acceptable… it’s towels not food

I loved the ambiance. Very inviting. Felt like being at home.

Great weekend stay!

I liked everything. Plus it has an outstanding restaurant. Excellent food.

I paid up for a room with outdoor balcony only for that balcony to be completely unusable. The space had not been cleaned in a very long. Fat spiders, their prey debris, old webs, tree and pollen debris...who wants to sit in that? Because I was only at the hotel to shower and sleep and because my family and I received excellent customer service at the front desk and gave me extra towels multiple times without issue. Please clean all spaces included in the price of the room that you expect people to pay for. Walls and ac vents etc should be cleaned periodically. Overall for my short stay, my needs were met.

Service and the rooms were excellent!

Definitely in need of renovations

The front desk was very professional.

Everyone was great and a very quick check in and out

Everything went well, considering I didn't have a reservation and it was in the evening when I checked in. Descent breakfast.

Room was not very clean in the bathroom. There was left over hair and dirt throughout the bathroom. The fridge was warmer than the room.

The pool was great

The pool was greatly appreciated

Very nice hotel but the rooms need a little refresh. Out room the bathroom sink hot water handle was broken off.

Nice land escaping pretty flowers. The hallways were never cleaned. Trash was still underneath the chairs from the time we got there until we left. The rooms were not updated,the bed did have clean sheets very noisy stay after a long day of business trip staff was very friendly Kimberly, who checked us in and then the little lady who sat us for breakfast.

Room was filthy, not cleaned, even the walls had food or filth smudges on them. The hotel smelled of weed and we got woken up to our neighbors doing things children shouldn’t hear at 630 am. Told the front staff and they just said sorry. Didn’t try to fix the problems or offer a partial refund. WILL NOT BE STAYING HERE AGAIN UNTIL HILTON CORRECTS THIS MAJOR PROBLEM!

I enjoyed my stay at the Double Tree. I was there for a conference. The room was nice and clean. The staff were friendly and helpful. They gave me cookies.