Overall Ratings & Reviews Sonesta Atlanta Airport North

Loved my stay. Have already booked again in October.

The staff was very rude well the night staff the day staff was amazing

Safe. Quiet. Clean.

#1) the shower was moldy and dirty-I showed photos to the attendant at the desk of the black mold in the shower around the shampoo and condition and around the grab bar, but he seemed unbothered. 2) the sink drained very slow so if you washed your hands or brushed you teeth, you had to wait 30 min or more before the sink was free of water. 3) Smell....did not smell clean. Especially when getting off the elevator going to room...bad 4) hard to get into the property. I know they were remodeling but to get into the property and find the correct entrance was difficult-Suggest you change route on GPS/Google to help eliminate frustration for your patrons. Area around was pretty sketchy. People sleeping or laying out in the day time on the sidewalks.....Not good

The property is undergoing renovations so the room I had was not in the best condition. I would not have stayed here with my children but as a solo traveler I felt safe and the room was quiet. I had a room across from the elevator but couldn’t hear anything. Staff was great. Airport shuttle was timely. 15 minute drive from the stadium.

Everyone very nice and helpful and accommodating ...Quiet close to the airport

My granddaughters and I stayed one night, the entrance and the lobby was clean, beautiful, but my room was horrible, the bed was dirty, the furniture was filthy. The tub filled up with water while showering, we didn’t have enough washcloths or towels, they were dirty as well. Not sure if I’d stay again.

Easily accessible

The facility was actually better than expected. Oftentimes airport hotels don't live up to brand standards. The bed was great! The bathroom was stocked with plenty of cloths and towels. The bedside chair could use some cleaning. The tub needs caulking.

Amazing

Wonderful Customer Service Experience. The Buffet for breakfast was delicious and they have a new restaurant seating that’s very cozy. It was the perfect pick for my weekend to Cowboy Carter Tour 2025 💞

Old, dirty, smelly. Mold in bathroom. Hallways smelled like wet dirty carpet. Highly over rated. Needs major improvement. I will not stay again

When I arrived we were not greeted by workers. We struggled getting out of the car and were not helped or directed to carts. We had to look for them. At the desk, we were not told basic information restaurant hours. No continental breakfast as stated on website. Towel bar broken in the bathroom. The room was never cleaned . When we came in at 2 am, no towels trash over flowing beds unmade. . Staff blame each other why it didn't get done. . Checkout no one. at the desk stayed in the back until we yelled we had to get the airport. Rude. Asked about issues, staff said no manager call back at 3 . Not polite. Will never stay or recommend this hotel.

The staff our wonderful and willing to help and make things comfortable for you

Customer service at front desk, Tia, is lovely and all the ladies in the parking area are wonderful. Great staff!

need upgrades

Very comfortable, easy check in and check out.

Was comfortable and clean my niece and nephew enjoyed the pool. Only bad thing was the tiny fridge and no microwave in room. The 3rd floor ice machine was out of service so we hat to go to the 2nd floor to get some. Also you will have to pay 100 dollar deposit which should have been listed.

It was great for the price and close to the airport.

It was a wonderful experience