The staff were very helpful. The room was clean and comfortable. Great location.

The room was nice and had air conditioning but i didnt have a great nights sleep because the air con was on a timer and it was a super hot day and it went off every hour. It was a noisy room with creeky floors. I was disappointed as i had laser treatment and needed to sleep after my surgery but it was very noisy for a Wednesday night.

Very good hotel and helpful staff willing to go the extra mile

I didn’t get her name but the receptionist wait tattoos and dark hair was so helpful friendly and welcoming, I would stay here again just from that welcome!

Room was spotless. The staff are really lovely especially the lovely lady who works in the bar in the evenings. Breakfast is well worth it.

Great hotel central location. Good size room very clean and comfy beds. Friendly staff. Would stay there again

Room was ok, bit dated, bathroom floor need a good clean. Overall good value for money, would return.

Clean, friendly and right in the heart of the city

Room was good, service was slow.

Staff were so lovely and friendly. Bathroom wasn’t the cleanest, few hairs left on the shower. Good location to city centre and everything you’d need to see in Cardiff

The hotel is in a great location and the room was clean and spacious. The staff were really friendly. However, the flooring was creaky and heard everything from the floor above us.

Room lovely, staff amazing, great location

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Clean and comfy bed. Last minute reservation and staff was very accommodating.

Staff were great, the room not so. Every single floorboard creaked, construction work outside room started really early

Most impressed with the pleasant reception and efficiency of the registration and checking-out process. Also the room was clean, comfortable and well appointed.

Room was spotless staff were amazing

Clean and spacious rooms and pleasant staff

Room very clean . Staff all very pleasant. Only downside no hot water and no cooked breakfast avaiable.

I stayed in room 403 and there was a few issues no hot water, the sink tap stopped working at all, the floor is very creaky which makes moving around the room really loud for people around and below. I was moved to room 212 when I mentioned it to the lady at the service desk. New room was better. The staff i came in contact with were all very helpful.