Overall Ratings & Reviews Hilton Memphis

I booked a stay for business. I knew my work team would not arrive til around 6am, so I called the hotel to explain. They indicated all the measures they were taking to ensure everything would be ok. They arrived a little after 6am to find their reservation had been cancelled. I don’t know what more I could have done.

Great property. It is our Memphis hotel. We've returned 4 times.

Great hotel

Easy parking and very safe and secure.

Clean ...

Dirty and there’s insect bites and bugs on the bathroom

The room was excellent considering it was new years eve but the staff made sure my stay was comfortable so i have no complaints

I didn't like when I checked in the staff kept saying, "you booked through a 3rd party." So does that mean I don't deserve friendly and great service? She also told be because I booked through a 3rd party, I would not be able to apply member points for my stay. Which makes no sense to me? Am I not still a Member because, I still paid and my charges still reflected that I stayed at the Hilton. It just felt like I was being judged or looked down on because I booked through Expedia. And the other reason I booked a room is because I am an Entertainer who was booked to perform there that night. I won't spend any of my money in the future to stay at this property. The room was dated and the bathroom was noisy. The ice machine on the 16th floor didn't work. The bar and cafe staff, however, were fantastic. They are the only reason I won't give lower ratings.

My overall stay was great. Only complaints are the door needs to be replaced you have to pull it at an angle for it to close and the floor wasn’t vacuumed.

Me and my boyfriend stayed for the weekend and everything was amazing . From the lobby to the view from our room . We loved it and will be back

Great stay!!

Everything was great

I love being on the top floor food was good

My stay was phenomenal

I get double charged if I did not check my account that evening. I would have walked out, not knowing until later. This is the second time that the Hilton's same hotel, double charge me. They handled it professionally, but the second time This has happened.

The hotel is very modern. It seems more to date then some of the other offerings in Memphis. The only downfall is they dont havr complimentary breakfast. Breakfast dtarys at $17. So disappointing

Clean hotel. Easy check in and out.

Inconvenient location. No restaurant nearby. Hard to get Ubers in memohis

Room was very comfortable. I enjoyed my stay. The room was very clean and the soaps ans shampoo and conditioner were high end. Yes the room is definitely not cheap but was worth if. Pamper your self a little

Very relaxing and clean environment.. plus beautiful view from room window.