Overall Ratings & Reviews Hyatt Regency Casablanca

Old property

Very convenient

The perfect place to stay after a ten day road trip around Morocco before flying out the next day. We had a lovely view of the Hassan II Mosque as well.

I was grateful to receive a complimentary room upgrade, which was a kind gesture. The service from the staff was warm and attentive throughout my stay, and I appreciated their professionalism. However, the room itself didn’t quite match the photos online, and there was an unpleasant smell that took away from the overall experience. With some improvements to room maintenance, this hotel has the potential to offer a much better stay.

Every staff member of the hotel was exceptional and worked hard. They went above and beyond for customer service. One of the staff members, Mr. Muhammad in the breakfast area was extremely courteous and would strongly recommend!!!

Good for city visit!

Lobby beautiful. Restaurant was fantastic. Took almost 2 hours to get bags sent to room.

We spent 3 nights. Wondeful experience.

No washing facilities in the toilet which is separate from the washroom/shower. One has to walk across the room to the washroom to wash his/her hands after doing his/her business in the toilet. Also toilet was not clean.

This property seemed like an older Hyatt hotel. It was clean and spacious, however I did not like that the flooring was carpet. The bathroom was an average size with bathtub and standing shower. It is walking distance to the market and some restaurants.

A very comfortable hotel, with excellent service, and attractive public areas. Convenient for the tram and Casa Port rail station.The staff were welcoming, approachable, friendly, helpful..altogether very professional. The room, too, was comfortable, spacious, quiet, very clean as you would expect from a Hyatt, though I would appreciate USB ports in the room, in addition to the plug sockets. Breakfast buffet was excellent, in the attractive, plush restaurant, and the gym facilities are excellent too.

Every member of staff went out of their way to make our stay as perfect as possible

Excellent location, nice gym!

Nice hotel in a central location. Good breakfast buffet and lounge. Very comfortable.

Nothing great

Staff were amazing, kind and V available at any time. Great location ! In the middle of a popular place near of a souk. Safe place! I highly recommend this hotel for a short stay

Staff was lovely, hotel is impressive, but unfortunately the room was a little run down and needed better cleaning (stains and marks on furniture including bed frame).

Great service, hotel conditions and location. Very good breakfast!

The hotel itself is a 3.5 star but the location was not good.

Good location