Overall Ratings & Reviews Keio Plaza Hotel Tokyo

Keio Hotel Tokyo is a very comfortable hotel in the Shinjuku area, which has easy access to the subway, JR, and shinkansen.

Its a good and big hotel. Near station and everything you need. You can go there from airport using limousine bus so you don't need to send luggage or carry the luggage from train station. It will drop you right in front of the hotel lobby and you can also book the limousine bus from the hotel concierge to go back to airport. Very convenient

The hotel is near everywhere, not far from station and also can use limousine to go to this hotel from airport or from the hotel lobby to the airport.

All is good and satisfying, highly recommended to stay here again

Great place, comfortable, clean and good service

Service is good, location is okay, need to walk abit from shinjuku station. Room is huge for japan size, downside was when I reach hotel at 3pm (check in time) they said my room is not ready, but then they changed my room to another room (similar type) and I got the room view that doesn't fully city view, altho I have requested previously. Stayed there for 4 nights. My view across is office building 😅😅 quite disappointing. 😅

Stayed here for 3 days, it was wonderful.

Amenities kcl2, for the bathroom is not separated between the bath tub and shower room like other 4-5 star htl2. But overall like staying here, this is the 2nd time to Japan to stay here.

Nice big room. Helpful staff helpful. About 10 min to shinjuku station. Busy hotel with many tour group.

Best Hotel with all the nearby shopping area in Shinjuku.

Always the best hotel in Tokyo. Have been here for 3 times everytime I come to Tokyo.

Tempatnya strategis hanya 15 menit berjalan kaki ke Shinjuku Station & banyak restoran makanan deket hotel & ada minimart juga. Hotel cukup luas, bersih & nyaman, pelayanannya juga sangat bagus. Kebetulan saya mendapatkan kamar yang bisa melihat gunung fujiyama yang menakjubkan pas saat itu cuaca sedang bagus. Rekomendasi hotel ….

The hotel is clean even it is an old hotel. There is a continent store inside the hotel. It is very easy to get to anywhere.

Had a wonderful stay at the Keio Plaza Shinjuku. Our check in process was quick and we got a surprise upgrade thanks to Roman the concierge who made our stay that much more special. The rooms were large for Tokyo standards, and the bathroom included all the proper amenities. Service was excellent of course and I would say of a higher standard than the Keio Plaza Sapporo where I had stayed prior. Location is close enough to Shinjuku but still a good 10-15 mins walk to the main Shinjuku station. Overall would not hesitate to stay again whenever we are in Tokyo.

Good location. Staff ramah dan friendly.

Clean rooms, satisfying service.... Good location...

Very slow check in process with a trainee staff. She does not speak a good english so it was so hard to understand. I hope hotel management doesn't assign somebody who is not capable enough to handle guest check in yet. It took more than 30 minutes to handle my check in. Room does not match description in app which says separate bath and shower but in fact the room was shower over bath (showering on the bathtub). App needs to edit the description in this hotel room. The bathtub was not properly cleaned so it was slippery and I got tripped over and fell in the bathtub while I had my shower. I hope keio plaza management tell the cleaner to clean it more properly next time. However the location was great. It is very close to train station and shopping centre.

Good hotel. Close to the famous shinjuku night life. Many good restaurant inside the hotel itself. Recommended hotel for vacation or doing business. Will stay there again in my future trip to tokyo.

Room not as in pictures, looks old comparing with the price, but good locations.

Been staying in this hotel for 20 years. Always like this hotel and shinjuku area.