Loved the friendly staff !

Well located in the center of town. Good gym.

Interior was excellent. Exterior was a bit dirty and consistently smelled awful.

Most of our stay was good. The rooms wasn't ready when we arrived. The driver that picked us up from the airport wasn't helpful at all; in fact he act as he didn't want to help at all. The rooms have a smell to them...

Excelent location customer services

Good location but pricey for the room we got. Totally understand the location and it’s New York!!! Everything is expensive!!

Location

Amazing location and very friendly staff. The hotel and rooms are very clean. However, the bedding felt stiff and not very comfortable. The pull out sofa mattress is not comfortable at all.

Great location- across from Central Park. spacious rooms, good customer service. The AC was loud. The first night we got there, we asked for extra sheets, we were told they were short staffed they would eventually bring the sheets, but no one ever came. I’d recommend if you need extra blankets, bedsheets or towels, request them early morning.

Great location!

Great service, beautiful property, incredible location, and very clean rooms

Excellence, per usual.

Good: The check-in experience was great. Need improvement: Rooms need serious upgrades. The bedding for the sofa bed was like sand paper. The breakfast menu was limited, quality was average and price was high. In general, this is not what we were expecting from a hotel like J.W. Marriot.

Wonderful service

The customer service was excellent. The king room was quite small and the hotel upgraded us to a much larger room with double beds on a higher floor. I would recommend booking the double rooms on a higher floor. The double rooms on the lower floors did not have much natural light.

Well kept Art Deco Hotel... Clean quiet best location in midtown Manhattan Easy to go West or East Great eateries within walking distance... Magnolia bakery around the block Friendly and accomidating staff... Our room had a nice view of the city and a side view of Central Park... I would stay again and surely recommend anyone to try a stay here... This review brought to you by a born and raised Brooklyn girl who enjoyed all of NY my entire life...

Clean and good size rooms and location.

Great location and friendly service. Only setback are old slow elevators.

Excellent. Amazing location.

Loved it