Overall Ratings & Reviews DoubleTree by Hilton Pittsburgh - Green Tree

Kindness of staff, especially Michelle our bartender

Huge hotel. The outdoor pool is wonderful.

The hotel was very clean. The room was comfortable. The restaurant food was very good.

Extremely clean, super friendly staff and great amenities!

I was so grateful they let us check in early cause I did sleep hardly at all on the flight. The bathroom's conditioner was low and cleaning crew was so amenable and quick to resolve. AND they have cookies. I only wish they'd honor the same rate on subsequent nights cause then we would have stayed longer.

Nice place. Good restaurant and cafe. Gym was much better than most hotels.

Omg epic hotel

Hotel charges $50 per night for incidentals. Never saw anything about this through the app. Traveling for business so i had to put that on a personal credit card.

Overall it was nice. The bathroom was a bit small. But nothing can be done to change that. No complaints.

Fun and safe stay. A few details got in the way of 5 stars but the staff always worked hard on solutions and left us satisfied.

Our stay was fantastic! The service was wonderful and the room was clean, spacious, and comfortable!

Good

Double Tree by Hilton in Greentree was closed to patrons because of a power outage for a week, yet no one alerted me on my way to stay there. Not Double Tree, not Expedia. I had to fight tooth and nail to get a refund. Someone dropped the ball.

I showed up to check in the hotel was closed do to power loss. They had been with out power for a week and no rooms were available. They mentioned there was no way to get in touch with me since I booked with Hotels.com Not sure why the hotel or hotels.com didn't contact me. I used both my email and phone number when booking the trip. There is no reason why I should not have been notified.

Very clean

Very friendly and accommodating staff. Excellent food options

Would definitely stay again

There was no vent in the bathroom which made the whole room humid

The staff was great however the weather was bad and we had no power from the afternoon until we checked out.

We had a very pleasant stay here. The rooms were very clean and up to date. The front staff were wonderful. Anything we asked for they were able to accommodate and brought right to our room for us. The cookies are a bonus and our kids loved them! Only thing that we didn't like was the big pool was so cold.