Overall Ratings & Reviews DoubleTree by Hilton Springfield

This could have been a better experience.

Staff is very helpful and friendly. Very clean with lots of amenities.

Easy to find. Parking available. Clean with the exception of several rooms being remodeled.0verall quiet. The piano playing Saturday night was wonderful. I loved how the calming music filled the air. Hot water for tea always available in the lobby. I would recommend.

Room not up to Hilton standards ,uncomfortable worn mattress. People living on the streets around the property. Waste of money

Beautiful hotel. Front desk was super friendly and gave us warm cookies! Houlihans was attached and their Mac n cheese was amazing!

Was only there for 1 night. Staff were informative and friendly. Attached restaurant was very convenient with great staff and good food for the family.

Ease of checking in ...very nice front desk people..nice ambiance

Recently remodeled. Surprisingly nice. Staff were very friendly and helpful. Attached restaurant was nice addition. Great coffee shop within walking distance. Always love the cookies.

The property was perfect. Kids LOVED the pool. We loved the gym. It was a great stay.

The handicap parking was farther from the entrance. It would be nice to have a microwave in the rooms.

Good

Nice clean room

Stay was ok but didn’t have a microwave in my room and dogs barking in the middle of the night that really disturbed my sleep. I understand the hotel is pet friendly but dogs should not be barking after midnight it’s totally rude to guests that are trying to sleep

Hotel is in great condition and looks like the rooms were recently renovated. Our bed was hard as a rock and that made sleeping really difficult. Won't book this hotel again.

Room was pretty dated for the pricepoint

The staff were great but the room they had us in the Heater was running all nite and sounded like a motorcycle running. When I complained to the front desk in the morning they were dismissive and stated there wasnt anything they could do because I booked thru Hotels.com

Staff was so friendly & professional! Glad we stayed at this location.

We have stayed here several times. Always clean and conveniently located.

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Always like staying here