Overall Ratings & Reviews DoubleTree by Hilton Springfield

Good

Nice clean room

Stay was ok but didn’t have a microwave in my room and dogs barking in the middle of the night that really disturbed my sleep. I understand the hotel is pet friendly but dogs should not be barking after midnight it’s totally rude to guests that are trying to sleep

Hotel is in great condition and looks like the rooms were recently renovated. Our bed was hard as a rock and that made sleeping really difficult. Won't book this hotel again.

Room was pretty dated for the pricepoint

The staff were great but the room they had us in the Heater was running all nite and sounded like a motorcycle running. When I complained to the front desk in the morning they were dismissive and stated there wasnt anything they could do because I booked thru Hotels.com

Staff was so friendly & professional! Glad we stayed at this location.

We have stayed here several times. Always clean and conveniently located.

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Always like staying here

Loved that Houlihan's Restaurant was connected to the hotel. It was a better deal going through expedia than going through the hotel. I saved $60 be booking through expedia! The workout room was good size and well equipped for working out. The rooms were very nice! They gave you warm cookies at check in which were delicious and a nice treat upon arrival! I'd go back just for the cookies!

It was okay. Nothing superior. The older lady at the breakfast restaurant was pretty vocal on Saturday about how unhappy she is there. Rooms are outdated but I believe they are remodeling. Parking is terrible if there’s an event. They really need to separate that. Have designated parking for hotel guests and a different area for events.

The hotel is very nice! They are in the middle of renovating, so things will only be getting better!

Nice room in a nice area

Very clean. Great staff. Excellent steaks!

It was neutral.

Desk didn’t give me my breakfast voucher. No room service menu’s in the room, Restaurant attached to the hotel said to go online to order food but I would have to pay a delivery fee like Uber eats or door dash. Elevator service was slow because one of the two lobby cars was out of service. Just didn’t feel welcome. Breakfast at Gracies was very good and their staff was excellent.

No fridge

This hotel was a good solution for a business trip/

Location and great staff. Great restaurant