The beds in this place are of poor quality, we had two room moves made no difference. Cannot fault location or restaurant on site. Parking is £40 a night.

Brilliant swimming pool, great breakfast choices-so much variety including pancakes, waffles, cucumber, omelettes. Couldn’t think of anything else we needed. Rooms were nice, comfortable and quiet at night. WiFi easy to connect to. TV signal glitched a bit A brilliant hotel for a family (2 adults 2 children 7&9)

No lock on family room bathroom, did not get fixed throughout the stay.

The breakfast selection was very good. Really friendly staff and very accommodating to our dog.

We have been staying in this hotel for the past 5 years. It has a Great location, short walk to Swiss Cottage tube station. Plenty of space for car parking (at £40 a day this is expensive). The family room ( 2 double beds) is a good size. The hotel rooms need updating as they are starting to look worn and old.

The stay was nice we were given the accessible room which is spacious and good for the kids, however the tap in the sink kept running hot water which we asked maintenance to fix, they did but the issue still appeared at which point we gave up as the stay was short.

If you need a non feather duvet and pillow you have to have a specific room.

Yes

Very nice area. Cute and quiet and not far from a lot of train lines and bus rides to go into the major parts of London. Cute room to rest and reset before going to explore London. Did have a pool and a restaurant onsite but I literally just stayed here to sleep and shower and felt safe and comfortable sleeping here. Especially in another country

Great stay. The family room was ample and fit 4 people perfectly. Staff were attentive and helpful, breakfast was good and had plenty of options and the pool was great for children. Very close to the tube and good value

Clean rooms , friendly staff , excellent breakfast

Great hotel.

Great property, very nice and friendly staff, great breakfast.

All good. We arrived early and they found a prepared room for us.

Clean

Clean, comfy bed, grand shower. Perfect.

Ok booking in but ihad toask that one off my rooms was what i paid for as it was not. Email meal i booked but when we arrived no table reserved for me at it was a 30th birthday meal. They was going to put us any were but i said no as i booked. Morning break sat ok sunday different story they need our table which was a party of 7 for other guests and asked us to move out side with our tea/coffee so they could have the tables. We thought it was strange they was clearing our table quick even when we got up with kids to get more food /drink they was ready to take iur plates

Everything was superb

The room was very well appointed and comfortable.

Booked a room with a king size bed plus a sofa bed, but the latter turned out to be just a normal sofa. However, the staff were really helpful and quick to find a solution so the stay ended up being perfectly fine.