The first two days were ok. Staff were supportive and friendly.
However, come Friday night, a group for a hockey tournament checked in. The kids were loud and very disruptive; which is more of a reflection on the parents. However, when we spoke to staff about the kids (there were no parents around) the staff assured us they would speak to the families. Unfortunately the noise and disruptions continued. Come Saturday, the same thing continued and staff were not helpful. At breakfast time, the restaurant staff just stood around talking amongst themselves, completely oblivious to the 2 young children, barefooted and without their parents. Again, a reflection on the parents, but no one should be walking around barefoot in a restaurant and staff should have intervened.
The cleanliness of the hotel was O.K. Unfortunately, they did an abysmal job when cleaning our room. The bedding had black fluffy stuff all over it. They barely vacuumed, nothing was wiped down and they left most of the garbage.
I will not stay at this hotel again.