Overall Ratings & Reviews DoubleTree by Hilton Atlanta - Roswell

Had a great time here. The room was very nice and clean and modern. They had a restaurant with a bar and then they serve breakfast in the morning. Excellent Highly recommend.!

Great stay, very accomodating!

I stayed here 3 years ago. It was nice both stays. However, only one (the left) elevator worked both stays. Rooms are very small. No mini fridge or microwave in the rooms. No laundry, which is fine if you’re not on a baseball trip. Would definitely stay again if I was just there for one night.

Comfortable bed and room. The staff, Erica and Angela, were very helpful and friendly. The only thing that would have made it better would have been a free breakfast and or fridge in the room.

Wendy at the bar is really great. There was a lady who replaced her on the weekend who was wonderful as well. Great place to unwind after getting back to the hotel after long day.

This is the worst hotel I have ever stayed at. It was completely understaffed, and the staff at the front desk was the opposite of helpful. The elevators didn't work, the pool was closed, and there was no room service as advertised. Housekeeping came in the first day, and took pillows off our bed. When I called the front desk to ask for them back, they said "there is a pillow down here in the closet. You can come get it". On our night we tried to order room service. We called down 5 times with no answer. The front desk finally answered, and then put me on hold for 15 minutes until I hung up. When my husband went downstairs, the bartender had two tables and said they were not doing room service because they were understaffed. There was no front desk person at the desk, and a huge line of people were waiting to check in. There are also no refrigerators or microwaves at this hotel, and there is no warning about that. For a Hilton and almost $600 for three nights.....We were extremely disappointed by this experience. I would never stay here again.

Everyone was very accommodating and nice. Plus there’s cookies.

I really enjoyed my stay. It was clean, quiet and peaceful. A free cookie daily and nice view. Comfortable bed, great restaurant and friendly and accommodating service.

Will stay again

Tv channels kept freezing up

I choose this hotel as it said there was a free shuttle service within 5 mile radius . Worked great to take me to the hospital near by where a family member was admitted on Friday . How ever when I requested the shuttle on Sunday I was told it only operates Sat and Sunday . That should be clearly explained in hotel amenities description

Nice staff. Ckean rooms.

great place

wonderful hotel. great for pets too

Clean non-smoking rooms with overall great interaction with staff.

What I noted above; it was convenient and pretty well maintained.

Amazing

great place

Amaxing folks work here. Immaculate property and stellar service. Nothing but the best!

The hotel wasn’t dirty but definitely left a lot to be desired. The elevators weren’t working so we used the service elevator the entire stay (not a big deal) but the bathroom was tiny, we had two tiny towels. There was no lotion in the dispensers and the water pressure was non existent. The ice makers didn’t work on most floors. We didn’t get offered cookies when we checked in. The staff was friendly but overall I’d expect more from a property in this area at this cost. It wasn’t awful but it’s unlikely we’d return