8.2
Very Good
From 959 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Crowne Plaza LOMBARD DOWNERS GROVE, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Felicity
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was in a good area for shopping and dining. Very clean rooms and gym/pool/lobby. Felt safe traveling and staying here. Will stay again
Nilesh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and good staff
Debbie
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed here many times. Everything is always nice.
Tessaundra Lynn Michelle
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They worked with me when the lock on the hotel door had a battery issue and I was able to get a new room.
Leaayzia
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was small
Kay
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Location was excellent. Cleaniness was great. Check out and check in was efficient. Overall stay was good.
David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I can't say enough about the wonderful front desk staff at this hotel. Helpful, friendly, smart folks who know how to make a hotel stay an enjoyable one. The rooms are spacious and clean, including generous desk space that was very useful for this visit. Very reasonable nightly rates. The adjoining Prairie Glen restaurant serves quality food, and it's worth adding the breakfast option for a hearty, made-to-order breakfast. I was in Glen Ellyn on a family-related matter, and this hotel was the best option in terms of location. I was fortunate that it also happened to be a fine place to stay. Thank you for the terrific service.
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David
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall, highly recommended. I can’t say enough about the warm, helpful staff at the front desk. Really terrific. Rooms are clean and spacious, with reasonable rates. Adjoining Glen Prairie restaurant is very good, including the breakfast option.
Mirela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great atmosphere and friendly staff!
Maurice
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The pool was great
Diana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very dated room, towels were not all clean, beds were very uncomfortable
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We love this hotel and the restaurant. We had the best omelets of our lives there. The staff members err well very nice. The only complaint is that I did not get a receipt. There was a line to check out and I told the desk clerk that an email receipt would be fine, but did not receive one. Otherwise , the place was perfect for us.
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Eglantina
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great stay
Chenita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was nice
MzNitaMarie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is nice, located in a great neighborhood. I see myself staying there again in the future.
John
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice facility. People were friendly
Elizabeth
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I have stayed here before and was good overall. The restaurant was closed but just for the day. I had been looking forward to eating there, the restaurant is excellent. I was able to order outside food delivered to the hotel so only disappointment resulted.
Missy
icon- Family
Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The alarm in the room was set for 6am. It obnoxiously went off and I could not turn it off, and I could not fall back to sleep. We drove from Pittsburgh for a funeral and had to drive back the next day
Michel Scott
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The restaurant was great. Staff helpful. Good value for the money
Michelle
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Never checked in hotel wouldn’t accept chime debit or credit card or cash for a $50 incidental since I booked same day paid for room not buying protection I flushed $143 down the toilet rude desk clerk my night completely ruined.
Number of reviews per page
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40