Overall Ratings & Reviews DoubleTree by Hilton Schenectady Downtown

Easy access to events. Clean. Good breakfast- waitress was vastly overworked.

Getting food from the on-site restaurant was horrible. Waitress was left to console customers, we finally left after 25 minutes and being told we were 3rd in line for getting our food - scrambled eggs, bacon and toast

We could not find parking for our vehicle 🙁

Check in staff was not very helpful but cleaning staff was great. Did allow us to check in early. Area around the hotel was a bit run down but now far from nicer areas.

Great service from the front desk agents, were very helpful.

Very clean and comfy beds

Very nice and modern inside clean

Bed covers had stains and i didnt discover this until we were leaving because iit was well hidden towards the bottom from the footside

Nice place.

Clean, modernized room and bath, on the small side, but comfortable.

It’s a great property great location my only complaint would be the hallway is so narrow you would think the guest next door an across the hall was in the room with you.

Easy check in process

No issues

Definitely would stay here again! Very clean and great customer service!

Staff was so friendly and helpful!! Rooms were great and the hotel restaurant was delicious.

There's a lot of time wear in the building.... the laundry facility was pretty dirty.... The heat and the ice machine in the laundry room of facility did not work.... The shower set up in my room leaves a lot to be desired.. The knob to turn the shower on is on the opposite end of the open door.. So when you turn the shower on you get bombarded with cold water. Bad design.

The room was barely cleaned. Smelled like sewage. And front desk did nothing about the loud thumping music in the room next to ours all night

Learn to greet and treat people nice

Friendly and clean. Nice and quite

Ok