Overall Ratings & Reviews Red Lion Hotel Harrisburg Hershey

A little run down, but convenient location, comfortable beds, and great price for last minute choice.

Love that there’s a restaurant in the hotel. Beds weren’t very comfortable.

I was at this Hotel for a seminar. It seems to be what keeps this Hotel in business through the winter. Check out is at 11am, common time. But check in is at 4pm. To me, this is a bit late. I usually come across 2, or 3pm as a common time. During the seminar lunch break, 1pm I tried to check in early. The clerk at check in said if I wanted to check in early, there would be a $40 fee! Now I understand if a room wasn't ready, you wait a few minutes 15-20... But that was not the case. There were rooms ready but only to the "highest bidder". Now that's a scam! I don't understand how this is an inconvenience to the hotel. If a room is ready put someone in it. I was here on business and had traveled 3hrs. that morning for a 7:30am start time. I just wanted to check in. This is a service industry. Make me happy and I'll come back. This negative interaction at check in actually tainted my view of my entire experience... Things I would have overlooked: The rooms need an update. Not just the decor, but the lamp switches are all shot. They twist and twirl between your fingers shutting on and off until you get it. The Heating unit is LOUD, it shook and rattled. It also stunk for a while when I turned it up. The dials on the heater were also worthless. It took some trial and error to get it right. One of the beds was concave. We didn't need it so no biggie. The other mattress was fine. I actually liked the pillows. No neck ache.

Convenient location Friendly staff and great service!

Excellent service by the Hotel staff.

Definitely had a pleasant stay for a work conference. The building itself could use some updating and some minor repairs. Lack of continental breakfast is a bummer. Overall good stay and will return

I love it

I may have picked a bad time to visit but the place was noisy and smelled of pot. Not a great stay.

We enjoyed our stay! Attentive staff, fun arcade and pool and great housekeeping service

Rooms are very spacious and clean. This is a great location close to major highways, but very quiet. Beds are comfortable and staff are so friendly. Highly recommend.

I didnt like that the restaurant was closed so no food or breakfast like it showed when we booked it

We absolutely love the temperature of the pool. It’s the only reason we come to this hotel to get away.

Soaps and lotions were used from previous stays, almost empty bottles in bathrooms. Bathroom wasn’t up to my standard (floor)

Great

Terrance and Brittany went above and beyond to accomodate all of our needs. Will definitely stay there again! Keep up the great service!

The queen size beds felt really small. They were also deflated like the mattresses were well beyond their expiry date. The TV didn't work neither did one of the lamps. the breakfast buffet was definitely below par. The eggs were so dry, not sure what was going on with the potatoes, the bagels felt like it was very stale. I think there are definitely better places to stay.

Nice and affordable hotel close to Hershey Park. The staff were all friendly and the property had a lot of amenities. Not super modern, but still clean and nice.

Always love going to this hotel. Only problem I have, can't smoke on the premises.

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Good stay, would come again.